Siyi Li
A great holiday experience! The swimming pool is clean and fun, and the kids love it. The hotel has a free shuttle to major attractions every day. The reception is very helpful and the food in the restaurant is very rich. I will go again and am very satisfied.
Steve Van Herck
Very good hotel... We had a junior suite, fantastic room and view! Only bad that the airco didn't work... reported 2 times at the reception on our 4 night-stay. And 1 time to a maintenance guy, he said that it was a problem in the whole hotel and that it would take 1 hour to fix. But has never been fixed :-(. If it was fixed, guaranteed 5 stars review then... We were on vacation, so didn't want to discuss about it 😅.
courtney white
This hotel was better than I ever imagined. I could not fault it, it absolutely exceeded my expectations. My room was huge! For
Somebody that solo travels most of the time I’ve had my fair share of room sizes, this felt like a palace for me lol. They had such a wide range of amenities in the hotel, they have a spa, a massive water park for children. Excursions that you can book from the hotel. Breakfast was wonderful and they had such a wide range of choices. I only had the breakfast option, but I did order room service on two occasions for the evening from the set room service menu they offer. Very pleased with the service. The most rewarding thing for me was the balcony and the view overlooking the area. Beyond beautiful, I would come back to this hotel in a heartbeat. The only fault would be the hotel is on a slight hill, so if you struggle with mobility it might not be ideal!
M T
The sauna and steam rooms are an additional price to the pools which is ridiculous as it costs alot to use them as it is. The 'premium' section was empty and don't see why it's not included when every other spa we have been to this has been included. The hotel rooms are nice but the corridors can get noisy so it disturbed our sleep. The lifts are slow and it takes a long time to get down from the higher floors especially In busy periods. I also find it ridiculous that after paying over £1500 for my holiday I have to pay additional fees for an in-room safe when this is not a luxury, it is a necessity.
Morten Bek
Just spent a week here. Package holiday, so we had all inclusive. Gloria San Agustín is absolute nothing like the description. Yes, it’s huge and crowded even in shoulder season, which is obvious. But not so obvious are the not very luxurious rooms, very inattentive housekeeping and very poor buffet food. The “wonderful” cocktails included in all inclusive are pre-mixed and synthetic and too sweet. We had a Garden Suite with two bedrooms. It’s located in a low, separate building and only the top floors will feel airy. Four stars? More like falling stars.
My Booking
.jpg)
.jpg)
.jpg)
.jpg)
