Gloria Palace San Agustin Thalasso and Hotel

Luca Swiderski

Beautiful hotel! Our room is modern, comfortable, and always spotless — housekeeping does an amazing job every day. Breakfast is great, especially the fresh omelettes and eggs made to order. There are plenty of cozy sun loungers by the pool, which we really like — the water is just a little bit cold though. The spa area is lovely and very relaxing, but the pricing is a bit confusing. On the posters it said there is an offer for €17.50 per person instead of €48 for the pool tour including the sauna and steam room, but now it seems the price is €23 instead of €35 just for the pool tour alone? We only found out about the two whirlpools, sauna, and steam room about 10 minutes before we had to leave, so we unfortunately didn’t get to use them. It would be wonderful if one spa visit were included in the room rate during the stay. Parking was super easy — there was always a free spot right in front of the hotel.

Shaun Clifford

Gloria palace is a great hotel for families or couples. Having a great selection at the buffet for breakfast, lunch & dinner. The Thalasso spa was amazing, having paid extra for this to be included with our room & making use of this every day. The rooftop bar/restaurant was very nice too, although you have to pay extra for a daybed & sun beds I think it’s well worth it. We booked a table at Gorbea, which had a great menu. The food was very well presented & tasted amazing. The staff were very attentive too. Overall the experience was very pleasant.

Pavel Š.

I was a bit skeptical at first because I usually don’t enjoy staying in large hotels, but I have to admit that this place exceeded my expectations. Aside from a few minor issues, the staff here do an excellent job. Receptionists, maintenance workers, housekeepers, waiters, waitresses, and even the pool security are all very professional and helpful. The only real disappointment was the game room, where about half of the machines weren’t working. On the other hand, the gym was excellent, and the restaurant on the 9th floor offers a fantastic view and great food. The spa was very pleasant overall. We got a discounted rate of 18 EUR, which felt fair, but I think the regular price would be a bit too high. The beach is a bit of a walk downhill, which is nice, but the way back uphill can be tiring. Fortunately, there’s a regular shuttle bus to Playa del Inglés and Maspalomas. I didn’t get a chance to try the padel courts (20 EUR), but they looked high-quality and well-maintained. Despite the hotel’s size, both breakfast and dinner were excellent—plenty of variety and everything well-prepared. The kitchen and service staff work tirelessly. For the price, this hotel is a great choice. The weather was fantastic, and the surrounding area offers lots of opportunities for excursions.

Bass Mano

We had a fantastic week at the Hotel Gloria Palace San Agustín. It's a clean hotel in a very good location, with a shopping centre close by, and it offered great value for the price. Our family room was huge—it was actually two separate rooms, which was perfect for us. Being on the ground floor and away from the bar and loud areas made for a very peaceful stay. The food was perfect! There was an incredible variety of choices every day. We tried everything from beef, duck, and turkey to salmon over the week. A particular highlight for the whole family was the self-serve ice cream tap for dessert. The hotel has a nice pool and a great view from the roof. Our kids loved the mini disco every evening, and the free bus to Maspalomas beach was a wonderful bonus. We would definitely recommend this hotel for a family holiday

Zed Fox

The hotel is great and beautiful. The service not so much! The staff coming and asking for payment whilst I’m eating. DRINKS ARE NOT INCLUDED WITH YOUR DINNER! (Not even water) The hotel doesnt give any discounts to use the indoor pool. So that’s for extra charge. The roof top area is not included in the hotel use as well. So that’s an extra charge as well. The staff is rushing whilst cooking so I’ve been served with semi raw chicken. And it’s only day 3 out of 6. I’m sure there will be plenty more unpleasant surprises coming up. I personally will never recommend or use this hotel again.