Claire Keogh
cannot say enough about this Hotel, it's location is superb, over looking the Ocean, rooms are spotless clean and has everything you need for an amazing holiday.
The hotel itself has beautiful surroundings, Palm tress, great swimming pool for adults and also children. Jacuzzi, showers and lots of sun beds to choose from .
If your looking for a relaxing holiday, Blue Bay Beach Club is definitely the place to stay.
I have rebooked for the end of March this year......
Henri Nylund
Outside of the ”Hotel” looks amazing with a view to the ocean. When stepping into the room, you will be presented with a bunch of roaches, mould and moisture damage. Furniture from the 80’s. Sofa is dirty and full on cochroach poop. Room hasn’t probably seen a vacuum cleaner in ages. Not a 4 star hotel. Not even one. Had to change to another hotel on NEW YEARS EVE. A big thanks for the experience though, very stressful one.
Beatriz Candela Bustos Nogales
I have been calling 8 times by now to make my reservation with the wonderbox cofre VIP for staying at this hotel. I do not know how many people do work for customer service at this hotel that can not assist me in booking my room for the two nights with the smartbox. But it seems they do not need more clients. Very well, there are 4200 more stablisments in this pack so I wont waste any other minute in calling to this hotel for telling me that I need to call to another number, department or hotel. It is a pity, if I were the owner or the manager of this hotel I would sort this issue as It is real madness for the client that tries to make a reservation by using this packages.
Numbers I called for (so far):
1. (Website number) firstly told me they dont have hotels in Gran Canaria
2. I put my details they called me saying I need to call this number 928157219
I called to 928157219, they said need to call again in between 8am a 4pm for my reservation with the wonderbox.
Call in between 8am a 4pm they told me I need to call this number and say reception 911455163, last call (and I was patience until this one) told me to call the 928157219 for this reservation.
Totally ridiculous.
Alison Knox
Lovely big rooms, we stayed in a 2 bedroom apartment. The food was good most days with a good variety. Entertainment was not brilliant, but
only one person doing it and he did his best. It's a 10 minute walk down to the shops and there aren't many. There are 3 restaurants on the square all very good
Hannah Leigh
I love this place so much!!!
My family and I have been coming here for 20+ years now and every time it is always a pleasure to stay at BlueBay.
The staff are ALWAYS polite, pleasant and accommodating. The maids are lovely and so friendly. They are forever willing to go the extra mile, I love coming back to the room and it being all fresh and clean.
The views are phenomenal. Some of the best sunsets I have seen in my life. Every room in this hotel has a sea view. The grounds are kept and maintained to a high standard and the ground staff are very friendly.
The Bar serves amazing cocktails and the staff are welcoming, Especially Angel and Zuso, who have been there since I was a baby.
This place really has such a sentimental value to me and my family. Please don’t ever change. So many memories have been made here and we always look forward to booking for the next year as soon as we get back.
Thank you for everything each and every year!
Hannah