Emma Mc Govern
Just home from an amazing trip. Grupotel Revoli was fantastic from start to finish. We were on the 3rd floor (6th floor is reception and 0 is pool restaurant and bar area). Room 307 (not a pool view but a lovely sea view). The location was perfect, it's approximately a 10 min walk to the big harbour and shopping areas. It is very hilly on the way back from town to the hotel and alot of steps to go down to the harbour area and to return that way. The views are beautiful though. You can get a taxi at reception for roughly 5 euro. The rooms are very well-equipped (no iron but available from reception). Housekeeping staff come regularly. The pool and restaurant is lovely also,with little onsite shop. Staff were very friendly and efficient. I would definitely return.
Nora Nurmi
We were overall happy with our stay at Grupotel Revoli. The hotel has a great location, close to the beach and the town centre. The pool area was pleasant, and we spent most days at the beach, the pool was also a nice place to relax.
However, we were given a room on the ground floor with a view directly into a wall, with no sea view. We tried to request a room on a higher floor, but were told this was absolutely not possible.
The check-in experience was the only negative part of our stay. The receptionist we interacted with on the evening we left our previous accommodation because we couldnt stay there- the receptionist working this evening on Revoli was not friendly or welcoming. When we arrived, he appeared irritated that we had called beforehand and insisted he could not complete the check-in until the Booking.com confirmation came through. We booked and was left waiting a very long time even though we showed it to him. The process took a long time and felt unnecessarily difficult.
We also asked for duvets and instead received more of the same blankets which were already in the room. No information about the hotel or facilities was provided, and we had to figure everything out ourselves. We also went back to the receptionist and asked for a safe rental had to be paid in cash if we wanted the deposit returned, which was not explained in advance. The same receptionist rarely greeted guests and generally seemed unhappy.
On the positive side, the other reception staff were extremely helpful, friendly, and welcoming. They always greeted us, quickly arranged duvets and fresh towels, and also helped us with a later checkout without any issues.
Despite the check-in experience and the room location, we enjoyed our stay and were satisfied with the hotel overall. With more consistent service at reception, this would be an excellent place to stay.
tash kent
Amazing hotel, amazing staff!! We have been coming for 18 years and every year is just as amazing!! We have visited 5 times this year and love it every time! Silviu on the bar is such a lovely person, he is such a character and it is so nice to see him every time and have a chat with him, he is credit to the hotel and makes our holiday very special! Aimed, Monica and Fran in the evenings are also amazing we can always have a laugh with them and feel so comfortable around all the staff!! We can’t wait to return next year as we have booked it already! The hotel is perfect
Ekaterina
We arrived at the hotel late at night, and the first thing we asked about was parking. There was no clear information on the website about whether the parking was free or paid. It was quite a surprise to learn that we had to pay €40 for a week. When I asked why this information wasn’t available online, the staff just said “no” and weren’t very friendly or welcoming upon our arrival.
Our room was located very far away, at the end of the hotel, with a balcony but no view of the pool. Since I was pregnant, it was quite difficult for me to walk such a long distance every time, which was a big downside.
Housekeeping was done, but the quality seemed to depend on who cleaned the room that day. Breakfast was average, pretty standard. We had dinner once at the hotel restaurant, but the food was really disappointing — very bland and not tasty at all. I wouldn’t recommend eating there, maybe just getting drinks.
The air conditioner worked in one of the rooms, but the other room didn’t really get any cool air, so the system seemed underpowered. Also, there are cats on the hotel grounds, so be careful — they might bring fleas into your room.
Overall, our stay was okay, but there were several things that could be improved — especially communication about parking, friendliness of staff, and food quality.
Keith Watkins
Really enjoyed our stay, rooms very clean well kept through stay. Great view from balconey. Apartments are well situated with easy walks to harbour area and main centre.
Good fun around pool with plenty of beds.
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