Konrad Gt
We spent a wonderful week here! The hotel is of a very high standard, with quality furnishings and spacious rooms. Everything was spotlessly clean, and the staff were extremely polite and friendly. Both breakfast and dinner offered a wide variety of delicious and diverse dishes. The location is excellent – the hotel grounds lead directly onto a beautiful, large, and wide sandy beach. We would be delighted to come back here :-)
Apollo Deej
I spent a week here this month for the second year running and could not be happier with the experience.
Before arriving I had asked if the hotel could provide a room in a similar area to the previous year and despite being very busy they accommodated the request.
The hotel is beautiful and very well maintained with an exit right on the beach front.
The staff at reception were always very polite and helpful and the cleaning staff did an amazing job in turning the room around each morning very quickly and to a high standard.
I would also like to provide my thanks to the staff at the Onix bar who were amazing during the whole visit. The staff were always incredibly friendly and attentive.
I could not be happier with my stay here and could see myself returning again in the near future.
jso
Let's be clear from the outset: Riu Oasis is NOT a 5-star hotel, NOT a « palace », because it is NOT sufficiently customer centric.
The hotel is clean but :
- Parking is extremely difficult and there is no valet... A very small garage is available, but it is always full, forcing us to wait up to an hour everyday to find a place to park outside!…
- the Reception staff are indifferent and don't try to help with it… how can it be ?!?Finding solutions should be their top priority.
-Bedroom and bathroom are separated by a translucent wall... beautiful but such a bad idea. Everybody wakes up at the same time… Even in the middle if the night… difficult to recharge your batteries in these conditions.
To remain positive, the housekeeping team does a really an excellent job with the bedroom.
And I was close to forget something incredible. You are asked to pay 8€/day for the safe in the room! Even 4stars hotel don’t do that, it is really petty.
So at the end I would say it was a disappointing experience (considering the 5 stars displayed)
J. Müller
We loved the place, good food, amazing private park with palm trees, nice room with a private pool. Best access to the beach. However, even though everything still feels quite new, the doors to the rooms are rather cheaply made and let a lot of sound get through. As hallways have a stone floor, movement of guests and personell is very well heard in the room.
I always don't get and have often seen it: hotel owners spend millions on their hotels and then save on the doors.
Amanda Leckie
This hotel is beautiful & very clean. Fabulous staff & food. The rooms are amazing too. Beach location set in a lovely area of Maspalomas.
My Booking
