Paul Holman (Pum)
Superior Room, Ocean View
Room reasonably large with space for 2 people to move around comfortably. Plain balcony.
Small, but very nice, bathroom with toilet and quite a large shower – could do with an extractor fan; window not as effective.
Ocean view room means the opposite side of the hotel to pool and activities area, which means quieter.
Nice beach and ocean view is over the hotel car park and a road of low rise beach front apartments. Very little noise from outside. Higher floor probably has better view and quieter. We were on the 4th floor and the view was pretty good, and were not bothered by any noise.
Lots of wardrobe, cupboard and drawer space.
40+ inch TV. Several UK channels.
Six digit safe in the wardrobe is just big enough for my 15.6 inch laptop.
Wifi 10 mbps up / 10 mbps down in room.
Wifi connection with room number is a bit hit and miss, but reception has a work around.
Aircon fan was a little noisy, but it didn't stop us from sleeping. The aircon cooled the room fine.
Double curtains kept out light very well.
Other
Could do with more no smoking areas and more clearly sign posted.
Good WiFi signal everywhere in hotel, even on my cheapo tablet.
Excellent and very extensive breakfast buffet with a little table service.
All staff and services were **excellent**, and staff were always very helpful.
A large variety of activities and excursions can be booked from the concierge desk.
Italian restaurant good.
Rather good cabarets every night at bar.
Mike Romanowicz
Really disappointing stay.
We booked Seaside Hotel specifically for the wellness facilities. The sauna and steam room were a big part of why we chose this property at this price point. During our stay, a wind event led to what they called “force majeure,” and half the hotel was effectively shut down, including the spa facilities. No alternatives were offered. No extended hours. Nothing.
I completely understand prioritizing safety. What I don’t understand is how you can close major amenities and still expect guests to pay the full $600+ nightly rate without any adjustment. When a significant portion of what you’re selling isn’t available, the price should reflect that. That’s basic fairness.
What made it worse was the follow-up, or lack of it. After raising the issue, the executive team said they would “look into it.” No one ever got back to me. I had to chase them down myself just to get closure, and even then the answer was essentially no compensation, no credit, nothing. Just a rigid stance and a shrug.
For a hotel that markets itself as luxury, the service recovery was anything but. Luxury isn’t just nice furniture and a beach location. It’s how you handle problems. They failed that test.
There are plenty of hotel options in Maspalomas at this price point. This one is absolutely avoidable.
Barbara Devlin
Beautiful hotel, full of character. The staff are amazing, so friendly and helpful. The room was lovely with a great view of the sea and a good sized balcony with comfy chairs.
The food was excellent quality and we ate in the restaurant a lot.
There’s plenty to entertain in the gardens, a lovely big pool and quality live music every evening.
The area has plenty to do whether you like long beach walks, wildlife spotting, shopping, or beautiful parks such as Parque Tony Gallardo nearby.
Our return flight was evening and we were given late checkout free of charge which made leaving so much easier.
We’ll definitely come back here, it’s fabulous.
Mark Chaplin
We were placed here for 10 nights by our insurance after my wife had a serious accident. The staff couldn’t have been more helpful, ice packs at 3pm or 3am were no problem and the duty manager checked on us every couple of days which was kind.
Breakfast was a real treat everyday and the pools relaxing and well supervised. Lunch by the pool was high quality and the staff friendly but professional.
We look forward to visiting again when we can really enjoy the facilities.
Mark Hill
We stayed at the Seaside Palm Beach at the end of October, and it was one of the most relaxing holidays we’ve had in a long time. The hotel is great – the 70s theme is very cool, especially the vibe and décor of the formal bar.
Would highly recommend going All Inclusive – we got really good value out of it. Our favourite part of the day was lunch at the pool bar, where the food was excellent! The premium drinks package was also above expectations, with Taittinger champagne on offer.
The breakfast and dinner buffets are top quality, and the two à la carte restaurants are well worth a visit – especially since one visit to each is included in the All Inclusive.
Lastly, it’s hard to argue with the location. The sand dunes national park next door adds to the tranquillity, and there’s a fantastic one-mile promenade walk along the clifftop to the next beach resort.
If you can get a beach-view room, the sunrises are spectacular.
Overall, a strong recommend!