Rachel Kingston
The food at this hotel is magnificent - so much choice and to such a high standard. The staff in the dining area are fantastic, they are professional and friendly in equal measure.
We visited with our 2 year old daughter and it is a lovely close proximity to the sandy beach.
We left our jacket behind and have been so very impressed with the service from the hotel who sent it to us in the UK despite it being our error.
I would certainly recommend this special hotel.
Sarah Wilcock
This is a lovely hotel. The rooms were well designed, with everything you needed and very clean. We were made to feel very welcome, and we loved the little touches such as the surprise birthday treat they left for my daughter. The food was good; we particularly enjoyed the BBQ nights. Overall it was a very enjoyable and relaxing stay.
DanielColinMiller
This hotel is highly recommended.
I advised that me and my partner were Vegan and they were very accomodating, I even received a vegan cake and bottle of champagne on my Birthday which was a nice suprise.
The place is very well kept and extremely clean.
The staff polite, friendly and very helpful with a smile on their faces.
The pools , gym and spa areas are the excellent.
Definitely what a 5 star hotel should be and we will be coming back in future.
Dirk Goedert
Regarding service, food and location probably one of the best hotels in Spain. The entire team was again always dedicated to make our holiday relaxing and fantastic. I can’t thank enough all the waiters helping us all day.
The rooms are very clean, well maintained and convenient even when they are not on par with other 5 star hotels that we have experienced (relatively small, partially with bathtub only). But the view to the dunes, that we like so much, is exceptional and we always got woken up by the rising sun…loved it!
The food is just exceptional! Big breakfast buffet in the morning and I don’t miss anything. Some frequenter told me that is was even better years ago but I don’t miss anything now and even would not know what to add (maybe Ginger shots, but that’s a personal preference). In the evening there is three times a week a buffet and the other times you eat à la carte with 3 courses and a dessert/cheese buffet. We prefer the à la carte (no crowds walking around, fantastic choices, good quality) but for most guests the buffet is the highlight.
In the bar we have experienced some “shrinkflation” as they are using jiggers to measure the liquor now while maintaining the prices. I appreciate that all hotels have to fight higher cost and need to maintain margins but the current practice seems to be exaggerated (I probably drank the smallest Brandy you can get in Spain for 18Euro here). It would have been better to just raise prices by 20% instead of aiming at probably tripling the gross margin.
The “entertainment” in the Bar is still of mixed quality. Some acts are so meaningless and muted that it would be better to have a DJ play some chill out tunes (would probably improve margins as well 😉). A guy playing an e-piano and a woman partially singing/partially awkwardly moving her body is a typical example.
New Year’s Eve was perfect…fantastic dinner followed by the best Latin band ever. A lot of dancing and partying!
Overall a fantastic week!
Carol Walsh
Lovely hotel, with friendly and helpful staff. We we return next year. Food was delicious.