Ulrikke Narvesen
Great Luxurious place! The atmosphere is amazing. I wish I could be here longer. The staff is amazing and helpfull as well. The rooms are not very soundproof though, so the first two nights we were neighbours with a crying baby so we could not sleep at all but we went to the reception in the middle of the second night and they gave us another room without hesitating. So that saved our holiday. The breakfast is really great too! And pools, wow!
Linda Allbris
My stay at Lopesan Baobab Resort was truly exceptional and exceeded all expectations in every possible way.
The culinary experience was outstanding. The quality of the food, the variety offered, and the attention to detail were of an exceptionally high standard. Equally impressive was the restaurant service, which was consistently professional, attentive, and delivered with genuine warmth.
The service throughout the hotel deserves special recognition. The reception staff and bellboys were absolutely exemplary, efficient, welcoming, and always willing to go the extra mile to ensure a seamless and pleasant stay. In addition, the Guest Relations team was consistently available and highly dedicated, playing a key role in making the overall experience both smooth and memorable.
The hotel’s surroundings are nothing short of breathtaking. The architecture, atmosphere, and overall design create a unique environment unlike anything I have ever experienced before. It truly feels like stepping into another world.
In every aspect, Lopesan Baobab Resort delivers excellence. I would highly recommend this hotel to anyone seeking a luxurious, distinctive, and unforgettable experience.
zahessan kiru
We had a wonderful stay at the Lopesan Baobab Resort and felt very comfortable from the very first moment. The resort is extremely child-friendly and perfect for families. Our little one had so much fun – there was plenty to do and discover for children.
The staff deserves special mention: everyone was very attentive, friendly, and always helpful. They even offered baby-friendly food, which was a huge plus for us as parents.
Overall, it’s a fantastic hotel with a great atmosphere, excellent service, and ideal for a relaxing family vacation. We would definitely love to come back! ⭐
Oana Maria Ursache
highly recommended, stunning decorated, with incredible attention to details, attentive staff from reception to room service, excellent food and lots of places to sit by the pools or swim in the canal around the facilities, very relaxing. Great entertainment in the evenings.
Large beautiful rooms, comfy beds🥰 definitely worth to stay again. We had 2 rooms booked with excellent price/quality rapport. Wasn’t overcrowded, just perfect to enjoy. Many families having a great time with young children. 🤍
Thank you!
Laura
Extremely disappointed with our holiday at the Lopesan’s Boabab which was far from the hotels description as a holiday for relaxation, escapism, outstanding service and a lux collection.
There was no meet and greet or concierge service for luggage to the room and no arrival drinks were given.
We did not get a fast check in and check out as there was no dedicated person at the unique counter and we had to wait every time we visited the desk as they were busy with the normal guest que or other unique customers.
The main buffet which was recommended at checkin over the unique restaurant consisted of queuing which I’ve never had to do on a holiday before.
We were not provided with Tea and coffee and no staff members knew what tea was. When we found the tea and coffee machine, we had to search for the tea bags and milk. The bags in a draw and milk from the cereal bar then poured into a glass. No glasses were available at the juice bar and items of cutlery were missing to obtain food so poor hygiene was being used by all. The toaster did not toast and fell behind the bottom tray onto the counter top. This was raised to staff but not fixed.
After 3 days of frustrations at the wild goose chase buffet we went to the unique restaurant which had a better service but more limited options so still not great for unique customers.
The venue was loud all day with entertainment which catered for small children which was at a high volume and not what the hotel is described as. We could hear children crying and screaming all day and children’s songs playing loudly across the resort each day.
Our unique room was next to a family with 3 very small children with crying through the night and up early crying in the morning.
Our pass for the lift to the unique lounge did not work and was reset twice (after lengthy waits at the unique counter) and still did not work. We had to get off at the 4th floor and walk up to the 6th to enter through a back door. The selection was very poor and did not cater for vegans neither.
Our room was not cleaned until late afternoon and there was no clean me or don’t disturb signs to ensure that it was cleaned when we were out. Without the signs we were disturbed frequently with the staff just walking in as they wanted.
The pools were very cold with a high concentration of chemical causing immediate wrinkling of the skin.
We were chased out of the restaurant for payment which was quite embarrassing. At other hotels we give our room number (as we did) and then we pay the total at the end of the holiday.
At checkin we were advised that we could only attend the spa across the road once and that our 15year old would be fine to attend the spa as we wouldn’t be there for the day that 12 years plus can attend. The spa then refused for him to attend due to his age even though the resort agreed.
Unfortunately we left the holiday in need of an holiday. The hotel should be advertised as a novelty for children not luxury and relaxation and certainly not 5 stars with an outstanding service.