Ramona Cernencu
This resort is absolutely stunning — beautifully designed with a unique African theme that sets it apart from any other place we’ve stayed. The attention to detail in the architecture and landscaping creates a luxurious, tropical atmosphere that’s both relaxing and exciting. The rooms were spacious, spotless and very comfortable. The food was excellent, with a wide variety of options at the buffet. Everything was fresh, tasty and well-presented. The pools and common areas were always clean and inviting, and there was always something to do - whether you wanted to relax with a drink, explore the grounds, or head out to the nearby beach or local attractions. The staff was also amazing. Every team member we encountered - from the front desk to the restaurant staff to the housekeeping team - was warm, professional, and genuinely welcoming.
Michael Verheul
The pools are amazing and the resort and its gardens are absolutely beautiful! Rooms are clean, staff is friendly and lots of variety at breakfast. I loved the lady who made me veggie toast without ham every morning!
4 stars instead of 5 because sometimes it is like you are in a kindergarten. So many kids and crying babies and parents who don't take their responsibility. A perfect place for young families, but not for adults without children. Maybe turn at least one of the pools into adults only. Also the lighting in the bathroom is bad. It's very dark, I needed my phone's flashlight to shave. But overall, a good place for a nice holiday. I read reviews about cockroaches, but I haven't seen any at the resort. This is subtropical climate, good luck finding a place without them. This has nothing to do with the hygiene of this resort which is at high standard.
Cristian Ormeno
I love the vibe and decoration of this hotel, specially at the main entrance and lobby.
We were met by very helpful and kind staff who offered a complementary drink as we checked in.
Room was spacious and we loved the separate shower/bath configuration; I think it’s a great idea.
Pools and outdoor space were very well kept.
Location is great but not as close to the beach as other resorts close by, but definitely not a long stroll.
We would definitely recommend this hotel and would come back!
Bogdan Niculi
I recently stayed at this resort in Gran Canaria and had a lovely experience overall. The location is excellent — just a short walk from stores, a pharmacy, and the bus station, which made getting around super convenient.
The room was clean and comfortable, and with a few exceptions, the staff were incredibly kind and welcoming. Breakfast was decent — nothing extraordinary, but it did the job to start the day.
What truly makes this place special is the atmosphere at night. The resort transforms into something magical, almost like stepping into a fairy tale. The lighting, the vibe — it’s something you have to experience to truly appreciate.
I definitely recommend this place if you’re looking for a charming and convenient stay in Gran Canaria.
carlos
Everything was more than fine. Very nice swimming pools, gardens, ...
The staff was either friendly or very friendly. Both the breakfast buffet and the dinner buffet were excellent. The room was very spacious and always very neatly maintained. A big compliment to the service people. And the entertainment in the evening was also of a decent standard. Nothing to complain about. The swimming pools were heated (but for my wife it could have been a little warmer). I only have one downside: on the last day we could not have breakfast at the hotel (due to the flight hours) and had requested a breakfast package. What we got was absolutely nothing compared to the previous mornings. Which is understandable, but it could have been a bit more and certainly a bit more varied. Shame. But otherwise everything was perfect for us. We will definitely come back if health permits.
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