Cristian Ormeno
I love the vibe and decoration of this hotel, specially at the main entrance and lobby.
We were met by very helpful and kind staff who offered a complementary drink as we checked in.
Room was spacious and we loved the separate shower/bath configuration; I think it’s a great idea.
Pools and outdoor space were very well kept.
Location is great but not as close to the beach as other resorts close by, but definitely not a long stroll.
We would definitely recommend this hotel and would come back!
Michael Verheul
The pools are amazing and the resort and its gardens are absolutely beautiful! Rooms are clean, staff is friendly and lots of variety at breakfast. I loved the lady who made me veggie toast without ham every morning!
4 stars instead of 5 because sometimes it is like you are in a kindergarten. So many kids and crying babies and parents who don't take their responsibility. A perfect place for young families, but not for adults without children. Maybe turn at least one of the pools into adults only. Also the lighting in the bathroom is bad. It's very dark, I needed my phone's flashlight to shave. But overall, a good place for a nice holiday. I read reviews about cockroaches, but I haven't seen any at the resort. This is subtropical climate, good luck finding a place without them. This has nothing to do with the hygiene of this resort which is at high standard.
Ben Evans
Fantastic hotel. The grounds and pools are immaculate. It's such a beautiful hotel with so much to explore from multie pools, beautiful gardens to a turtle pool.
Unsurprisingly it was the usual suspects out reserving loungers early in the morning but this was dealt with by the hotel with towels removed and letters issued. Even during Easter there was still plenty of loungers by the pool.
Both buffet restaurants served good quality and variety of good.
Would love to return again.
Echo_spam
What an incredible, majestic, stunning hotel; Centre Parcs on steroids meets The White Lotus chain meets a James Bond film set with a bit of Jurassic Park thrown in. I absolutely LOVE this palatial tropical oasis. The crystal waters of the 9 pools, the beaming smiling kind and friendly staff. I don’t think I’ve ever stayed at a hotel where the staff seem so genuinely happy to help you. In particular Cristina, who moved heaven and earth to locate my phone charger. And don’t get me started on the food! We are going home rather heavier than we came because of such delicious bountiful quality stunningly prepared meals. A huge thank you for your hospitality.
carlos
Everything was more than fine. Very nice swimming pools, gardens, ...
The staff was either friendly or very friendly. Both the breakfast buffet and the dinner buffet were excellent. The room was very spacious and always very neatly maintained. A big compliment to the service people. And the entertainment in the evening was also of a decent standard. Nothing to complain about. The swimming pools were heated (but for my wife it could have been a little warmer). I only have one downside: on the last day we could not have breakfast at the hotel (due to the flight hours) and had requested a breakfast package. What we got was absolutely nothing compared to the previous mornings. Which is understandable, but it could have been a bit more and certainly a bit more varied. Shame. But otherwise everything was perfect for us. We will definitely come back if health permits.
My Booking
