Catherine Darler-Ballard
                                    
                                    
                                        Our apartment was clean, a good size and had everything in it we needed. The cleaning staff were thorough and respectful of if we were in or not. Everyone was friendly and welcoming. Reception staff were helpful and I always felt at ease if I needed to ask them something. There was always someone on the desk too. The shop on site was well stocked and so convenient. Lovely pool and bar area. We loved every minute here and would definitely come back again.
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                            
                                        gary musk
                                    
                                    
                                        Bungalows in need of a lot of TLC. Very run down, but could be lovely with a bit of modernising.
Everything else is great, pool and surrounding areas are lovely, Everything is very clean, staff are mostly very good, food is a bit hit and miss depending on your taste, but perfectly edible.
Would definitely come again.
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                            
                                            
                                        Gall George
                                    
                                    
                                        Our stay was excellent! The accommodations were clean and comfortable, providing everything we needed for a relaxing holiday. What truly made our experience special was the staff - everyone was incredibly friendly and attentive. I must give a special mention to Fran at the bar, who went above and beyond by helping us when our car broke down. His assistance truly saved our day! The convenient location gave us easy access to explore the area. Highly recommended
                                    
                                 
                                
                                    
                                            
                                        Emma Muphy
                                    
                                    
                                        Absolutely wouldn’t ever return!
From start litreally to the end it was a complete disaster.
We arrived as a family of 7 with 3 bungalows,
They had my family of 4 down as B&b and instead of all inclusive and refused to give the children the late night welcome packs, Asked for a bottle of water for both children and got an adamant NO! Bags got handed to grandparents infront of the children, my sister again asked for water for the children while she booked in and again got told no!
Reception staff and questionable to say the absolute least.
Many of times we asked them to call a taxi had us sitting there in the reception for 15/20m to find out he hadn’t infact called for it when he said he had to then get told to stand at the top of the street.
The food is absolutely shocking and believe me if you finding that food “Decent” or “Passable” i find that more shocking than the actual food.
We literally ate breakfast 3 times in a week and dinner 1!!
The staff in the restaurant bar 1 the short tubby one was lovely!
The short one needs firing!
We got shouted at for eating an ice cream with a SPOON & not using a wooden thing!
He also again shouted for taking food outside while the rest of the guests was doing the exact same thing!
A simple warning on the website or even something posted about partial nudity also wouldn’t go a miss considering every woman’s and her boobs was out!
Absolutely not appropriate for children!
There was a foam party for the kids that’s literally the only thing the children had all week!
The pool that’s genuinely the only thing going for this hotel as it is lovely, We never struggled to get a sunbed even as a family of 7!
We didn’t get given any information on check out times so we went to Yumbo for some breakfast only for the guy on reception to call shouting down the phone that we return immediately as people was waiting to check in! and then put the phone down, When we did infact arrive the new people was already checked into our room!!
Also all inclusive ends when you check out when your leaving at 7.20pm & check out is at 12 you are told you are not allowed to eat nor drink for the time your remain for your pick up as the cut your wristband off you!!
The whole experience for the money we paid was an absolute shamble’s!
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                        Daz
                                    
                                    
                                        The very best thing was the entertainment team , Belén ran her team with perfect enthusiasm and I was disgusted to hear she’d been fired for drinking water…. Unbelievable … her boss must be an idiot 😡 Hugo and Ailin and Jose were brilliant also …. Rooms too small , food repetitive and reheated , sunbeds reserved daily even though there are signs everywhere saying not too.
We will definitely NOT be returning.