Gall George
Our stay was excellent! The accommodations were clean and comfortable, providing everything we needed for a relaxing holiday. What truly made our experience special was the staff - everyone was incredibly friendly and attentive. I must give a special mention to Fran at the bar, who went above and beyond by helping us when our car broke down. His assistance truly saved our day! The convenient location gave us easy access to explore the area. Highly recommended
Nigel Hawes
How a hotel deals with a problem is the true measure of its quality and arriving late due to a delayed flight we were mistakenly allocated a small one bedroom bungalow instead of the two bedroom accommodation we booked due to having a teenage son and daughter. In fairness at 11pm with only security on duty there was nothing they could do.
However on raising this with them the following morning, the hotel moved mountains to resolve the problem and not having any two bedroom accommodation available, they swiftly cleaned and gave us the next door bungalow for the duration of our stay! We go abroad twice a year and have never witnessed such apologetic and priority treatment.
Having spent a week here we simply cannot fault this place. Everything is immaculate, and our cleaning lady Claudia is a bundle of smiles and chat. The food, whilst perhaps slightly limited in choice is first class and there was always something delicious for us. All staff are friendly and helpful but one stand-out was Nourdin, who entertained us every mealtime with his wit and charm. I've never seen anyone work so hard yet always cheerful, I hope the management team are aware of what a credit Nourdin is to this hotel!
The pool is large and there's a buzzing shopping and commercial centre (Yumba) a few minutes walk away. For trips further afield our hire car proved useful and whilst parking at the hotel is limited, there's loads of street parking nearby.
This has been a fantastic week on a glorious little island with perfect weather and we're very grateful to everyone involved in making our stay here memorable!
Robina Robinson
Just returned from Vistaflor, Maspalomas. 4th time I’ve been here as I love the location and atmosphere in the hotel. The staff are very welcoming and helpful, the accommodation, pool and pool area is kept spotlessly clean. The entertainment and animation team were excellent this year. Thank you Jonathan and team for the hard work you put in. I thoroughly enjoyed the aqua fit and stretch yoga. The food is varied and plentiful (we went all inclusive) though I agree that the hot food could be warmer. My husband microwaved his. The staff in bar and restaurant are excellent. I’m looking forward to returning in October.
Robert Watson
Stayed at Vistaflor for a week beginning 20th March room number 650. From the very first moment checking in the entire experience was fabulous 👌. Claudia who cleaned my room every day was so so lovely with absolute positive mental attitude and had my room absolutely spotless with fresh flowers 💐 and bottle water. Claudia is an asset to Vistaflor. Food selection on half board was great and the fresh pastries from the shop were outstanding. Reception staff were absolutely brilliant 👏. Viktor recommended most amazing Italian restraunt with food to die for. I will be highly recommending Vistaflor and will be enquiring about returning myself same time next year. Thank u so much 💓 💙❤️
Ivar
I'm loving the staff at this hotel, they're so friendly and helpful! 🥰 The rooms are a little old-fashioned, but honestly, I don't mind. It adds to the charm in a way. ✨ It's definitely not a luxury resort, but it's cozy and comfortable. Plus, the location is perfect for exploring the city 🏙️. Anyone looking for a budget-friendly option with amazing service should check it out!
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