Rebekah Wilson
The best hotel ive ever been to on holiday! My number 1 thing was that the travel cots actually have a proper mattress, been to many hotels and never had this so really appreciated it. Everything was great from start to finish. Food was amazing (and I have high standards). They do a different theme each night for dinner and I loved seeing what was going to be the show stopper dish at the top of the serving area each night. Great kids slides and play area. 5 lifts so never had to wait long. Rooftop view was incredible. Staff has always freshened up our room before noon. Well staffed and clean hotel. LOVED! the meal at the taberna, it would be a highlight. The bouncy castle was reasonably priced and the evening shows were great.
Would definitely go back and recommend to everyone I know.
Laura Daly
We chose this hotel for our first family holiday with our daughter who is nearly 6 months. The location is half an hour from the airport and the hotel organised our transfer very efficiently car seat included so one less thing to bring with us! We had an exceptional check in experience - the gentleman looking after us made we got settled in very quickly which we appreciated. The original cot in the room was a bit big for our baby and getting a smaller one was no big deal - a sign of a great family hotel. Both of the hotel restaurants were great, again, the service was fantastic in both and the meal was enjoyable even with a baby. There was great variety in the buffet for dinner especially and the drinks were great, the bar staff work very hard. The cleanliness of the hotel is unparalleled - the rooms, common areas and dining errors are spotless. Our daughter was a bit small for some of the facilities but she loved swimming in the baby pool, it was fine temperature wise as it was mid/late 20s all week. I even got to the Spa Circuit a few times - it was a very high quality spa and a relaxing atmosphere. Overall, I would high recommend this hotel for a first family holiday and we hope to return again some day.
Charlotte Scott
We've just returned from an incredible stay at this hotel. We were in room 906 which was very spacious, modern and clean with an amazing pool and sea view.
The hotel staff were all fantastic with us and our two young children. The food selection for the all inclusive package was brilliant.
The only minor negative is the outdoor pools aren't heated so you had to wait until the afternoon to use them otherwise they were very cold. There is however a beautiful indoor heated spa pool that you can pay to use and children over 4 can use too.
It's definitely a hotel more catered towards families so if you're looking for a quiet break or a romantic getaway, perhaps look elsewhere.
We would definitely stay again.
Kai Wong
We stayed here for 6 days and had a really good overall experience. The service was great, staff were friendly and helpful throughout our stay. The food was also very good, and we liked that the buffet changed every night, which kept things interesting.
The gym was a big highlight for me – really well equipped and one of the best hotel gyms I’ve used.
The swimming pool was slightly on the cold side, especially later in the day, but it wasn’t a major issue.
Sunday dinner was particularly impressive, with oysters and a good selection of seafood. The Asian-themed night was also very enjoyable – the sushi was surprisingly good. The only downside was the grill, which was a bit overcooked and quite tough.
Drinks were good, and the room was comfortable and clean.
Overall, my family really loved the stay, and we’d happily come back again in the future.
Niks Donks
Amazing place amazing stuff amazing service. Just had a accident 30 mins ago my son hit his head in the bathroom the whole stuff help us they call ambulance 🚑 and they came for less than 15 mins ! The manager of the hotel came straight to our room with the doctors and done everything to calm down uss ! Just amazing lady! Thanks good is all good now just want to see Huge THANKS TO ALL OF YOU GUYS ! we will visit Jupiter again 1000% ! One more time Thank you !
