Jane Naylor-Jones
The KUGB England Team stayed at Hotel Algarve Casino while attending the European Karate Championships, and the experience couldn’t have been better.
The location is superb, right on the beach, which made it ideal for a bit of downtime before competition days. We were travelling with a large team and had early competition schedules, and the hotel went out of their way to support us. On several mornings they opened the kitchen early specifically so our team could eat before heading to the venue, which made a huge difference.
The rooms were clean and comfortable, the staff were consistently helpful and professional, and nothing ever felt like too much trouble. On our final day, with a very early airport pick-up, they even prepared grab-and-go breakfast bags for us, which was hugely appreciated.
Food was excellent throughout our stay. The steak sandwich in the bar deserves a special mention, and the restaurant food was very good. Even the beach bar was a great spot to relax.
From start to finish, the team at Hotel Algarve Casino couldn’t have been more helpful. A genuinely well-run hotel. Highly recommended.
Gillian Chalmers
We had an amazing stay at the Algarve Casino, on arrival we were greeted with such a friendly reception team, and made to feel very welcome. They even took our luggage up to the room while we had a look around and a drink on the amazing veranda with the beach view, was absolutely stunning. I had pre arranged for our room to be decorated as we were there to celebrate our wedding anniversary and my husbands 50th birthday and they made it look perfect, even on the morning of his birthday, they sang happy birthday at breakfast and brought out cake and fizz to start the day. Was so well thought out and planned. We were over the moon. The room was very spacious and comfortable and spotless, the balcony and beach view was out of this world, amazing sunsets to watch.
We had a lovely stay with you and look forward to staying again!
Thanks so much for everything.
Renee Wennerbom
Lovely location on the beach in Portimao. Stairs down from the hotel onto the beach, these are locked at night & key access. Breakfast selection is good. We booked a sea view room & very happy with it. Beautiful tile floors, and wooden furniture. Not modern but in fairness we don't spend much time in the room anyway. Views are fantastic. Loads of restaurants outside the door as well as the hotel restaurants to choose from. Check in is at 15:00 and they will look after your luggage. Parking is around the corner in a parking station but free of charge.
Denis Wollner
Five stars? Not even close — it’s more like three at best.
The hotel is located in a great area, offering a casino, spa, children’s play area, a large pool zone, and direct access to the beach — and yes, the staff are indeed very friendly and professional.
However, that’s about all the praise it deserves. Although promoted as a five-star hotel, it has definitely lost at least two stars. The rooms are spacious and clean, but outdated and in serious need of renovation, reflecting a general sense of decline. In our room, the curtains were hanging loose and did not provide proper blackout coverage. The other two windows had wooden blinds that didn’t close properly either.
Breakfast is served in a large hall, but most of the food is industrially prepared, with plenty of variety but little freshness — the only genuinely fresh items were the fruits and fruit salad. In one section of the dining room, there were visible water stains and damage, seemingly from a past air-conditioning leak or flooding.
We had dinner there one evening; the dishes were tasty, well-presented, and overall a pleasant experience. However, the bar service was a disaster — it was impossible to get served unless you went up and called for the bartender yourself. When he finally came, he complained about being overworked and said he couldn’t do anything about it. Extremely rude and unprofessional — a real shame for a hotel that aims for a luxury standard.
Sem Christiaens (BE)
I would definetely recommend this hotel and only because of Maya!
Maya is the best receptionist ever! She is so kind, she made sure we had breakfast at 5:30 even though the buffet isn’t open until 7:30. If I would ever return to Portimão, I would book this hotel just to see Maya again. I miss her already!