Bisola N
The staff provided amazing service and I really enjoyed my stay.The location is so perfect just a two minute walk from the beach and five minutes from the strip. I visited in January so the hotel itself wasn’t too crowded, but the strip was still lively and there was still plenty of excursions to do in the area. I would definitely travel here again. The gym I would say is a 7/10 they had the main equipment but which they had a little more.The all inclusive package included a many variety of cocktails and Ussumane Ba made them perfectly. I enjoyed the entertainment like cocktail making, karaoke, and bingo. The hotel also gave my mom cake and wine for her birthday which was so sweetttt. The food was the only thing that could be slightly improved but to be fair I can be a picky eater. I still enjoyed the meals, especially the chicken and croissants.
Karan M
The rooms need fixing up and modernising. Some outdoor areas have broken tiles in multiple places. Cannot leave any food around or they get covered in ants. The indoor pool is great for kids and adults both. The massage/jacuzzi/sauna is chargeable but good, but the pricing needs to be clear. The Aqua bar is nearby but the Jac's bar and restaurant (at Clube praia de oura hotel part of the same group) which at a walkable distance is much better for meals and the staff there is amazing and welcoming. They also could do with fruit juices in addition to the fizzy drinks. The free outdoor sauna and the themed restaurants (Mexican, Mandarin, Indian and grill) all walkable distance are good too. Not all themed restaurants are open in winter. Good amount of car parking and good outdoor pool. Access to beach from the outdoor pool. The beach is really good and clean.
Daria Szczepaniec
We have had an amazing holidays.
We had booked an apartment.
The view was beautiful, the apartment clean, spacious and complete. Nice finish, very spacious balcony, good beds. The location is great. And altho the hotel is near the Strip, it was a very quiet location. Right on the beach and shops also close by.
Good food, friendly staff.
My kids loved an animators and of course the pool🫶. There's an entertainment every evening.
Reading all this reviews make me feel like we have been in different place. If only they'd be telling the truth 🤦♀️
There's no charge for sun loungers, there's no €25 charge if you lost your wristband and I know as we have lost to wristbands during our stay we just went to reception and the have just gave us a new one.
The only charge there was, was for a beach towels. All hotels charge you for that, but you dont have to pay for it, its your choice you did. Why are you making a lot of fuss about it. You can go to the shop and buy yourself a new one for €5 if you didn't bring it with you.
Hotel is really nice, clean, staff is very friendly and the view is breathtaking I would go back. Definitely can recommend
We really enjoyed our stay, best hotel ever.
Alex Peretti
A special thank you to Anabela, Felipe, Valdemiro and Jaqueline at reception. They were friendly, helpful and made everything smooth from check in to check out.
I stayed here for the first time during my trip to Faro and had a genuinely excellent experience. I booked a Deluxe Studio and it exceeded expectations. The room was spacious, modern and beautifully decorated, with a very comfortable bed, a great shower and a fully equipped kitchen. All appliances were brand new, including a dishwasher, which made the stay even easier.
The sea view from the room was stunning (check out my photos)
I travelled in November 2025, so the hotel was quiet and perfect for rest. I cannot comment on the summer season, but during low season it was peaceful and ideal for a relaxing stay. The location is excellent, with plenty of parking and direct access to the beach through the hotel’s restaurant and pool area. There are also great terraces and restaurants by the shore.
A major highlight was the indoor heated pool. It is a good size and allowed me to keep up with my swim training during my stay.
The outdoor pool also looks beautiful, even though I could not use it due to the season. The gym is well equipped and very clean.
The hotel building is slightly aged, but very well maintained, and the modern rooms balance this perfectly. I did not use the restaurant, so I cannot comment on the food.
For the time of year, the value for money was excellent. I will definitely return and plan to stay for even longer next time.
Layaal Al-jboury
location 10/10, beach is literally a staircase down walk away. The rooms in my opinion were perfect, very clean, very comfortable mattresses. Staff were very sweet and always helpful, indoor pool has sun beds so you can lay down, the gym had most gym equipment, This hotel really lived up to a five star standard, and my father who has been to many 5 star hotels described this hotel as the best one.
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