Gemma Hayter
Would not recommend, definitely won't be staying again.
Hotel reckons it's 5 star, but it's 3 star at best.
Beware - location is right near the strip!
Check in is 5pm, quite late so we had to kill some time before we were able to check in.
When we did try to check in it seemed as though our booking had been cancelled, which we definitely didn't do. The staff member had to ring a manager and after a couple of phonecalls the booking seemed to reappear but there was no explanation as to what had happened and so our trust in the booking and the company has completely gone.
Checked into our room which was an apartment with separate lounge and kitchenette and balcony. Only half the lights in the bedroom worked and there were ants in the kitchen around the sink and also on the dining table. If you leave any slightest crumbs you'll come back to find a trail of ants - and yet no sponge or cloth left to clean plates and glasses with.
Near the end of our stay we wanted to use the pool and had seen others with a hotel branded towel. Reception didn't explain it very clearly - they charge €10 per towel for a deposit which you get back when returning the towels but also a €10 rental payment per towel that you don't get back! After paying the deposit I thought we were done and then my card accidentally scanned on the second payment while the receptionist was explaining the fee. If I'd have known I definitely wouldn't have gotten the towels at all, such a high rate and inconvenience. Other 5 star hotels would give you towels for the pool complimentary, and there would be water in the fridge at least. Quite a disappointing stay, was glad to have hired a car so we could make a quick getaway most days.
Asma Syed
We've loved our stay, it was a great location 5 min walk from the new town.
Unfortunately bathroom very small and everyday smell very bad. Housekeeping was not great, they often forget to clean our room.
Outdoor pool tiles was broken very dangerous and pool seems little dirty.
Food was excellent, staff was very friendly resutrant manager was very friendly 😀
For us does not seems like a 5 star hotel.
We've stayed many hotels.
I would definitely visit again!
Need to sort out housekeeping and the outdoor pool tiles.
Charlie Cassidy
Lovely hotel. Clean, professional, friendly. Has a good gym (small but plenty of equipment) and both indoor and outdoor pools. There is also a spa and on-site restaurant which we didn't use. Free parking available too. Easy accessibility to the beach (swipe card given to access the beach gate from the hotel) and plenty of restaurants and bars nearby. Would recommend.
ForkMeBabyyy
The rooms are ginormous, providing so much space to relax. We were lucky enough to get an ocean-facing room, and it was truly mesmerizing waking up to those beautiful sunrises every morning.
The location is unbeatable:
• 2-minute walk to the main strip for bars and restaurants.
• 2-minute walk down to the beach.
It’s the perfect balance of convenience and views. We literally didn’t want to leave—highly recommend the Grand Muthu Oura View for anyone visiting the area!
antanas pinkevivius
Very disappointing food experience for a five-star hotel. The meals were almost always cold, and the menu hardly ever changed. Fresh vegetables were often missing.
It also seemed like leftovers were being reused — breakfast sausages reappeared at lunch, and lunch leftovers were turned into salads. This is unacceptable for this level of hotel.
The kitchen quality and the chef’s work were very poor. The only positive was the friendly and professional staff
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