Albufeira

Kerys Williams

I'm a travel agent and travel a lot with my job. Other reviews are correct it's more of a basic 3*, rather than a 4*. I believe the rating is from the old rating, where the ratings were based on what they offer a customer, which have now changed since TripAdvisor. Back in the day, you can see that this was a really good hotel. But very little has been done to it since, with its up keep and moderation. ✈️If you like your holidays based on staying at your hotel on an all inclusive. I don't think this is the hotel for you. The facilities are nothing compared to modern day 4* all inclusive hotels, ✈️If you are someone who just uses the hotel as a base. This is great, as the kitchen is basic but enough for what you need and a large supermarket and fast food options just a short walk away. Beach and old town Albufeira is about a 10minute walk down hill. TIP) For about six Euros all day use, there is the tourist train. Pick up a short walk away and it's good for getting around. Takes you to the beach area and another 4 points. Great if you are trying to save time if on a short trip.

Janice Cummins

Nice and clean hotel but old fashioned. Needs updating, Otherwise lovely. Food in hotel bar was not nice, would avoid. Breakfast however in Oh La Late at the front of the hotel was beautiful in presentation and taste.

becky louise

We are here now and have 4 nights in total at this hotel. Honestly it’s not as bad as some of the reviews make it out to be, you get what you pay for it’s a cheap getaway. It definitely isn’t a 4 star 3 star at most. Rooms are dated and worn but still very good to stay in. Location is great everything is within walking distance from the hotel. Staff were lovely when checking us in. Would I stay again for another cheap getaway? Yes.

Danny Hall

Nice hotel, clean rooms, friendly cleaning staff. Also very good facilities including. Spa shop downstairs with fair prices

Shimon Abramovich

NASTY NASTY NASTY! MOUSE POOP AND COCKROACHES! DO NOT STAY HERE! I booked this hotel on booking.com and have never been catfishes this hard. The photos make this place out to be luxurious. Man were the photos wrong. It was dirty and gross inside the lobby, smelled like cigarette smoke and mold as soon as you walked in, the hallways also had the same smell, many of the features were broken and left unrepairared. The room is where it got real nasty, MOUSE POOP on the bathroom countertop, and dead cockrouches in the corners of the bathroom left for the guests to look at I guess, the beds have staining and signs of bed bugs. I immediately grabbed my stuff and asked to check out, the hotel has refused to refund me! DO NOT STAY HERE. Worst customer service I have ever recieved in my life. I advised all of my friends and family coming to Portugal to stay away from this hotel.

SEASON

I've been living here for over two years, and it's truly a gem! Peaceful, with stunning views and close to Albufeira's old town, it offers the perfect mix of relaxation and convenience. A charming, welcoming place that feels like paradise!

Aideen

The pool was spacious and when we went it was quiet so we were able to relax. The girl that served us at the bar was very friendly. The apartment itself was grand for what we paid for it, there wouldn't be a chance I'd pay the asking price for it coming into a peak season. It was clean, had pots and cutlery of you wanted to use it, we never did. The fridge and freezer was grand. The bathroom had only a tiny window that you couldn't open. The shower holder was broken so we had to hold the shower hose to use it. The water was really warm to be fair. On our first night we discovered ants on the floor, behind our bed and to my dismay in our bed. So we immediately messaged the next morning as nobody is at reception until 4pm and in fairness the lady did come and change and sheets and put ant killer down, there wasn't an issue after that in our bed but still visible on the floor. For a last minute holiday, the price as location it was grand for the money we paid but wouldn't pay any more for it.It's grand to walk into town it's not far. The only thing is walking back at night, when entering the apartments the road had no street lights on atall until we got closer to our apartment, it didn't feel too safe just because there's a grass areas and trees beside us and we saw lots of lads just hanging out there or walking through, although could be innocent it also may not be, you just can never be too careful. Some lighting would have made up feel safer walking up.

Mark Brassington

We absolutely loved our stay here the room was basic but perfectly clean. We was in A4 right at the bottom of the complex so not far to walk into town. The pool area and pool was lovely and clean and the area in which all the apartments were in was immaculate. They take care in the appearance of the place by maintaining the gardens and the whole area. Check in was quick. I would recommend 👌

Jade Haughey

Just returned after spending 8 nights here and had an amazing stay. Arrived at 12pm and when we arrived we was told they will try to get the room cleaned faster and we were able to check in at 1.30pm. The pool was closed when we first arrived for cleaning but was reopened by the next day. The on-site restaurant served reasonably priced food and staff were lovely. Room was spacious and clean, we were in block A13 and it was quite a walk up the hill and stairs but after reading other reviews we were already aware of this. Had a lovely view of the sea from our apartment, had no issues with electricity or shower as previous reviews state and air con worked great (we stayed in a superior apartment). There was a toaster, kettle, microwave, hob and basic utensils in our room. We tended to avoid the walk back up as could get an Uber for as little as €3.75 in the day time, on a night would be slightly higher but we never paid more than €5. Cleaners didn’t visit our room during our stay but this wasn’t a problem for us, would definitely return here.

Hannah

Booked here for 7 nights for 7 people…. Checked in at 1am and we checkout out at 10am the next morning!! Our apartment was located a ten-minute uphill walk from reception. The apartment was absolutely filthy! We could not walk on the floors without shoes, could not sit on the toilet seat without covering it with toilet roll, we had to use our beach towels as pillows as their pillows were stuffed with black and yellow cotton balls and the cases stained yellow, the shower curtain were yellow at the bottom and shower rail broken, marks all over the walls with cobwebs in every corner, the balcony table was disgusting and the floor sticky with stains. The whole apartment smelled musty and you could smell surrage from one of the bathrooms. None of the windows would close so we were all freezing, they kept blowing open and the latches were broken also. To top it off the curtain pole fell on my nephews head as he was sleeping which could have kilt him! We ended up having to book another premises last minute!! This was by far the worse accommodation I’ve ever visited!! I would honestly give it zero stars if I could!

Sian Daniels

Rooms are a good size but could be cleaner. Great size balcony too. The resort is very steep in places & guests with restricted mobility should be aware of this. The location is a 5 minute drive from the Old town. Pools are great but we found the main pool bar expensive, I think it was €3.50 for a can of Coke. 5pm check-in is a disappointment, especially if only doing a short stay.

André Santos

We stayed here for the new year, 6 nights. We stayed in 242, the apartment was very nice, big, with working AC's and with all the equipment. The downside was that the room was very dirty, we had to call the cleaning. Cleaning was supposed to go every 2 days but that was not the case. They came at 3 days and never came back. We had to ask for toilet paper in reception. The washing machine was not working, it was informed 2 or 3 times and the machine was never replaced. Loved the space and the hotel, but the staff was not organized/working properly. As the staff and service are one big thing in a hotel stay, they fail a lot in this field. Improving it would change my review.

Siong Siong Tan

When I was looking for Clube Albufeira’s location, I came across some negative comments, which made me a bit worried. However, after staying here for three nights over Christmas, I found everything to be good. The staff were friendly and helpful, and the room was clean. I believe everyone staying here also needs to help maintain the cleanliness; we can’t expect the housekeeping staff to do everything. Overall, I’m glad I had an enjoyable stay.

Angely Castro

My recent stay at this hotel was beyond disappointing. The room was filthy from the start. The shower was dirty, the balcony had not been cleaned in ages, and to top it off, essential equipment like the emergency fire extinguisher was broken—an alarming safety concern. Other equipment, like a broom, was broken too, making it clear that maintenance is not a priority here. Doors in the room were also damaged, adding to the feeling of disrepair. Despite all these issues, the hotel staff offered no real response or compensation. We tried to reach out for a refund or even some sort of compensation, but there was no good responses. To make matters worse, they wanted to clean the room while we were staying there. This was highly uncomfortable, especially since we were hoping to relax. The lack of consideration for guests' comfort was shocking. I would not recommend this hotel to anyone looking for a clean, safe, and relaxing environment. Stay somewhere else! Also location only accessible by car

Kyle Roy

The resort is beautiful with many pools, it's a little tricky to get around at first but you get use to it quickly. The first unit (219) we were assigned was right beside the highway and the noise from the street was very loud , this is not what you want to hear when you are on holidays. We asked to be moved and on they provided us a different unit on the following day. It's a little out of the way but we walk all the way to the old town of Albufeira, about a 35 to 40 minute walk. The restaurants on site are O.K. food wise, the service at the Italian restaurant was amazing, they went over and beyond to help celebrate my partners birthday.

Patrick Star

One of the Worst Hotel Experiences – Ruined Our Honeymoon My wife and I stayed at KR Hotel in Albufeira from April 10th to 13th, 2025, and it was, without exaggeration, one of the most disappointing and traumatic experiences we’ve ever had — especially considering it was our honeymoon. Let’s start with the room: it was dull, gloomy, and severely cramped. There was barely enough space to move around, and the bed was so uncomfortable it gave both of us backaches. Definitely not what you expect from a place that supposedly had decent reviews online (which we now feel were misleading at best). The bathroom was even worse. The sink wouldn’t drain, taking about 20 minutes each time to clear after use — a nightmare for anyone, but particularly bad as my wife has bladder issues. The shower water irritated both our skin, causing lumps on our faces. Totally unacceptable. Now here’s where it gets truly alarming: our room door was forcefully tampered with three separate times. Once on the second morning, again later that same evening, and the third time — the most terrifying — was on the third night at 9:47 PM. I was in the bathroom, and my wife was changing when someone aggressively tried to get into our room, yanking the door handle and only backing off after she screamed. She was terrified, and from that moment on, neither of us could sleep properly. This totally destroyed any feeling of safety or peace. How can a hotel operate with such poor security? As if all of this wasn’t enough, we asked for an iron and were told we couldn’t have one in the room. Instead, we had to bring clothes down to be ironed by staff. We gave them my wife’s £250 dress, which a staff member (a young dark-skinned lady) completely ruined while ironing. The dress is now unwearable and has to be thrown away. Not even an apology was offered. Thanks to KR Hotel, what should have been one of the happiest trips of our lives turned into a stressful, scary, and deeply disappointing experience. We were left with trauma, poor sleep, ruined plans, and a damaged dress worth £250. We’re currently demanding a full refund and reimbursement, and we strongly urge others to avoid this hotel — especially if you value comfort, safety, and basic human decency.

ashley W

Rita, Rita, Rita. Where to start. Just amazing from entry to exit. We had passed this hotel before and liked the location and look of it. We decided next time in Albufeira we would try it out. If nothing else the place is worth staying just for the professionalism, enthusiasm, and total dedication ion Rita has for her job. Walking through the hotel doors you are greeted with a huge smile, a customer service like no other and information about the local area. If you need to know of great places to eat, ask Rita, if you need to find a new little beach, ask Rita. If you need a hair dryer, ask Rita. Honestly. Ask Rita anything and she will set you straight. I think without her working there the review would have been slightly different. The hotel on the outside has parking for around 8-10 cars. Looks modern and fresh. Inside again modern looking. The room was OK. The bed…..amazing. I mean in all of the hotels in all of the travels I have been on… this bed was by far the biggest and best. The bed could fit 3-4 easily and still have room to roll around. It was super comfy to so no issues with sleep. On the main road it was a little noisy but nothing to out of the ordinary. In season it might get a little nosier. We don’t try the hotel food or pool so won’t comment. I just know our stay was great and we have Rita to thank for that. Would we stay there again. Yes we will. Ty.

Raul Lopez

Staff super friendly and professional. Rooms comfy and big but a bit dated with everything you might need and big bathroom. Very good continental breakfast. Very clean and tidy hotel and nice common areas. Overall very satisfied..I have been in 4 star hotels that could learn from this 3 star one...Only 20 minutes walk to old town Definitely will use this hotel again.

jason vines

Bit of a mixed bag really with this hotel , rooms are not that big and if your stopping on the front at night it's on a busy road so expect noise , the pool area is nice but pool is very cold , the staff are great nothing to much trouble. So if your not expecting to much and don't pay to much then yes this ain't a bad hotel if you can get it cheap . The location ain't to bad either, 15 minute walk to the old town 10 minute walk to the noisy strip , 5 minute walk to the beach .

L D

I enjoyed a lovely stay at the hotel. The room was spacious and clean with a mini bridge and plenty of storage. The swimming pool is refreshing but right next to a slightly busy road which was annoying at times. It is located a 10 minute walking distance from the strip so perfect for night outs. The receptionists were professional and polite. There is also a restaurant for food and drinks which is convenient.

katie whelan

We have just returned from a great holiday at this hotel. This place exceeded our expectations and we were pleasantly surprised. Our room was fantastic, right next to the beach and small walk away from the pool area. We were all inclusive and were impressed with the selection of food, and drinks as well as snacks available throughout the day. The views from the hotel were amazing, including the views from the restaurant, especially during sunset. The hotel offer a free shuttle bus to the old town and back 3/4 times a day which we thought was a great. The staff were very friendly and helpful, the rooms were big and clean and the cocktails were strong! Will definitely be returning, highly recommend this hotel.

Jennifer James

We have just had an amazing week's hoilday at this hotel. The staff are great they go above and beyond to help. The entertainment is excellent there is always something going on. Food is fantastic. The location is excellent. There are not many places I would go back to. However, I would definitely be revisiting again. Thanks so all staff for an amazing hoilday.

Nilesh Patel

We had an absolutely fantastic time at Monica Isabella Beach Club! The atmosphere was vibrant and welcoming from the moment we arrived. The staff was friendly and helpful, and the facilities were clean and well-maintained. A special shoutout to Gilson, who was an incredible entertainer—always full of energy and smiles! He really brought the fun to the beach club, and his presence made each day more enjoyable for kids. Mini disco, which quickly became the highlight of their evenings. Watching them dance and laugh with other children was such a joy. Overall, Monica Isabella Beach Club is perfect for families looking for a fun and relaxing getaway. We can’t wait to come back!

ellen lacey

Nice apartments situated right on a lovely beach. A little bit tired in places but the rooms were clean and changed daily. The service road around the apartments needs some attention and I can imagine pushing a buggy really hard work (we thought we had the worst potholes in England) but for location it's absolutely amazing. We went all inclusive for 6 days and was very happy with the food choice and variety. We didn't see any repeats while we were there only that chips were out every day but that is great for families who's children might be a bit of a fussy eater.

Jay Sb

Went here to propose to my gf. Staff was very helpful. Only problem we had was the fact we got there in the middle of a storm so we couldn't do much but that's the the hotels fault.

Giorgio Amigos

Very well managed Hotel We recently stayed at Hotel Jupiter [6 nights], and I couldn't be more pleased with my experience. The staff were incredibly welcoming and went out of their way to ensure my stay was comfortable. The room was spotless, well-maintained, and had all the amenities I needed. The bed was particularly comfortable, providing a great night's sleep. The location is perfect, with easy access to [nearby attractions/restaurants I also enjoyed the [breakfast/restaurant/bar]—the food was delicious, and the service was top-notch. I highly recommend Jupiter Hotel for anyone looking for a relaxing and hassle-free stay. Rating: 5/5

lara McCleary

Had an amazing stay at this hotel, everything has been great! The entertainment team were very professional and the kids club went above and beyond and my little boy absolutely loved going, special mention to Lara, Rita, Damy, Tamires and Rafa they were amazing and are a credit to you!! They were very welcoming and always got you involved and full of smiles and fun! They definitely made my boys holiday much more enjoyable! Thank you so much! We will definitely be back!!

Lesley

Lovely 5* hotel in Montechoro. The customer service is excellent in all areas of the hotel. The rooms are spacious and well equipped. The hotel has great amenities for both children and adults, all of which are well maintained and well run by the various enthusiastic teams. There is a wide choice of food and drink at every meal time and also Snacks available morning and afternoon. There is a free shuttle bus that runs hourly morning and afternoon which takes you to the Beach and the Old Town. There was various entertainment throughout the day including a kid clubs.

A M

Amazing hotel, food delicious, rooms spacious and the Animation team were excellent with our 3 children. So much fun and energy with the children… Rafael and Lara were especially super with the kids and all the activities they had planned as well as evening show were perfect to keep our children entertained and very happy! 👍🏼😊😎

Victoria Hann

If you are a family with children this hotel is perfect!! Great staff, really clean, food is as good as it’s going to get (for an all inclusive catering to the masses!) but what completely blew us away was the standard of the kids club and the entertainment. Our little ones have had the absolute time of their lives. Special mention to Lara who went above and beyond. A very special place for families. It is a very large hotel that is very busy and as such it’s super noisy in the communal areas and the lift situation can be absolutely dire, however that does not overshadow a great family destination.

Devlin

This is our second visit at W hotel and will not return for third time We stayed 3 nights. We were upgraded to a wow suite But not soundproofing Second time hearing something disappointing from a staff member of restaurante. Some Portuguse staff are doing racism with indiãno staff. Can’t mention the name but management must look what’s going on with staff, from house keeping and restaurante as well. Otherwise the 5 star hotel will goes down. We like the food at paper noon restaurante and the buffet breakfast The manager so rude of paper noon 5 star hotel but zero value for staff that we hear from W hotel staff

SJ Cho

This place is absolutely divine. Kindest staff — not just professional, but genuinely friendly. Special thanks to Michael - you made the first impression of this city for me and couldn’t have asked for a better one. Room - immaculate. Amazing view. Spacious. Quiet. Balcony is awesome. Free parking - valet service. I’ve been to many top-tier hotels but seriously can’t ask for a better hotel than here. I stayed 5 nights and am leaving tomorrow. Already miss this palace.

Faye Imel

Very often these days 5 star hotels are defined by their name, not the actual experience, however the W Algarve delivered a 5 star experience- a rarity these days- starting before we even reached the hotel as we were emailed by their whenever wherever team. The staff were exceptional, the room was luxurious, the amenities were plentiful, and we felt we had a personalized visit. Absolutely recommended. My 9 year old said, “I could live here.”

Clifford Lee

The W Algarve is a true gem on the Algarve coast. While the drive to the hotel can be a bit challenging, as some of the roads leading to the property are a bit rough and narrow (with lack of signs). However, the journey is well worth it, as the hotel's stunning location and amenities make for an unforgettable stay. The service was fantastic and the convenience of having the beach and pool, all within a 5 minute walk was amazing.

Cathylyk Lau

It’s definitely a full 5-star hotel! I recently stayed at this hotel, and I can't recommend it enough! The modern and stylish decor is absolutely stunning, creating a beautiful atmosphere throughout. The staff were incredibly helpful and friendly, making my stay even more enjoyable.

Vi Eze

Overall good hotel. The room could do with an upgrade but was nice, clean and spacious in the suite. Outdoor and indoor pools (great as there were rain showers) were good. The animators were fantastic, friendly and active and the kids enjoyed their activities. Hotel shuttle bus to beach and town was great. Food and drinks was good; especially if staying with kids. Desserts could be better as it was mostly differnt flavour mousse. We visited in Apr2025, so it was not too busy and we were well attended to. Would choose this hotel again.

Luba

Very pleasant stay. Spacious twin room, with a balcony and kitchenette. Lovely spa area with steam, sauna and relaxation room. Unfortunately the jacuzzi wasn't hot enough even after asking staff to check. Large pool area, both indoor and outdoor. Hotel had a lovely smell and was well maintained and clean. Friendly and helpful staff. Buffet style food, plenty of options and other places to eat locally. Close to Maria Luisa beach and the strip- if you're into partying! Only gripe was that we had several issues with the key cards not being programmed for the accurate amount of days. Overall very good, would stay again. Great value for money.

Besnik Vrapi

We first visited Albufeira Sol with the kids for the Easter break in 2023. The kids loved it so much that we returned again for the second time in April this year. The staff are so friendly and helpful and the kids entertainment is great. An excellent family friendly place that we will no doubt visit again in the future. Thanks to all the lovely staff for looking after us during our Easter holiday!!

Pedro Silva

It’s good hotel with very nice staff. The food is good and plenty. The kids club is very good, our kid loved the animators there. The only “not so good” is the distance to the beach and no having refillable water bottles.

Sian Daniels

Nice & clean hotel with mostly welcoming staff. I was disappointed with the appointed room for 2 adults & 1 child as when I looked online the room advertised as studio had a partition between the main bed & living space so no privacy for a family. Luckily it was just a 1 night stay. My husband arrived late from a flight & was told that 3 people could not stay in this room. We didn't dispute it much as I'd sent my daughter to stay with a friend, due to the poor room layout. Other than the room issue it is a nice hotel in a great location, has a spa, indoor pool with jacuzzi. Looks like they have some great entertainment on offer in school holidays. The spa is €7.50 or €12.50 for 2 adults.

roney mathew

As a solo traveler this was perfect for me. Everything I wanted to do was within 20 minutes on feet!! The location was great for me, I was able to step out right into the bar / restaurant Street. Rooms were very clean. Shout outs to the receptionist Adrianna! You were extremely helpful to me. Thank you for putting up with my bad Portuguese! And thanks for the many tips you gave me. I did check out Portimao! Amazing! All the best with your Tattoo artist career!! It will be fantastic! Chao!

Linda homan

Just back from a week stay at the hotel. This hotel is fantastic. The rooms are spotless and are cleaned every single day. Not just tidied, but scrubbed. Linen changed twice in the week, towels too. The double glazed doors blocked out any noise so we had no issues regarding that. We had room with terrace and 2 loungers, table and 2 chairs. The only downside is no fridge, which during high temperature be nice to have cold water. The location is incredible, right on Bar Street so we never needed taxis. Hotel was very quiet. No shouting or banging doors. The staff at the hotel where so so lovely and very helpful. If you heading to Alburfeira for some enjoyable nights out, this is highly recommended. Will be back

Barry O Rourke

Right on the strip. Clean and modern rooms. Very good value. If you're not prepared for noise, don't stay here. If you don't mind it, it's perfect.

Ray Harty

Great little hotel. Newly updated rooms, comfortable beds, very clean. Noisy at night until 2 am but how is in bed at 2 am 😁

Christina Hermes

Hotel is quite new and the rooms look very nice and have AC. The staff is very friendly and reception is 24/7. However, we wanted a beach holiday and it looked like a good location but it‘s on one of the main party streets in Albufeira and even with ear plugs it was still loud during the night until 6am. We had a bad sleep during our stay. For party people this is a really good location! The breakfast is at least for 20 people, small but nice.