Hans Leautaud
If you don’t want to spend time in the overly touristic Albufeira, this is a very good place to stay. The hotel is definitely not 5-star worthy but it is a nice hotel. Everything is well kept and very clean. Hotel room is good with a comfy bed. The bathroom in the room is dated. Staff at the reception is very friendly but in the rest of the resort the staff is not that kind. The restaurants at the resort are nice but the pizza we enjoyed the most. All in all we had a great time at the resort, the vicinity not so much.
Doris Swee
Not too great despite the price! The room we were given was a super west facing room thus you can imagine the heat! We requested for a change and it took them 2 days to agree as they kept claiming no one ever complained about the air condition nor heat - I guess they don’t understand the cultural differences - westerners tend to love the sun and they are generally ok with heat while Asian don’t like sun nor heat. We had to kept going to the reception to request and they kept “rejecting” and kept saying it’s likely our problem for not closing the balcony door which was not the case!
Food in the hotel is great !
Vickie Stevens
A beautiful place, with a well organised folk concert.
Nice accommodation, pools and indoor spaces.
Wonderfull leisurely buffet all you can eat breakfast.
Evening meal with wine a little more hectic, with some lukewarm dishes, but an excellent salad bar and cold dishes
Marko Jankovic
It’s a beautiful property in a great location, but unfortunately the service was very disappointing. My girlfriend wasn’t feeling well, and I tried to bring her a simple bowl of oats from the breakfast area. Staff refused and didn’t offer an alternative. When I went to reception, they suggested I pick the food myself so room service could deliver it pointless back and forth instead of just helping.
At the beach, things weren’t better. Even as hotel guests, we were asked to pay for sunbeds. When I asked to charge it to the room, they said that wasn’t possible. Since we didn’t have our wallets with us, we had to go all the way back to the room and return, which killed the mood of being at the beach.
The entire bathroom felt outdated, especially the shower, which had weak water pressure and only a handheld option. There was also just a bathtub, no proper walk-in shower
Breakfast itself was underwhelming, with limited options and average ingredients. The hotel’s restaurants were even worse, completely unacceptable for a supposed 5-star hotel.
Beautiful setting, but the service and dining make it hard to recommend…
Alireza Khademi
The Grande Real Santa Eulália Resort & Hotel Spa likely used to be an excellent property, especially given its great location. However, it now clearly needs a full renovation. The rooms are clean, but the bathrooms are outdated, with visible rust and wear. The gym equipment is old and corroded, the hallways feel tired, and the lobby looks worn and dated. Overall, the experience didn’t meet five-star standards — it felt more like a four-star stay at best. With proper refurbishment, this hotel could easily regain its former charm and quality.
My Booking
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