Maria Cyprus
We had a wonderful stay at Hotel Garden Real Santa. The apartment was clean, tidy, and very cosy, and the room service team came every morning to refresh the bedding, which we really appreciated.
A very special thank-you to the hotel team for the lovely surprise on my daughter’s 16th birthday — the cake and birthday card were such a thoughtful gesture, and it truly made her day. The sea view from the restaurant was absolutely stunning — enjoying our meals while overlooking the ocean made the experience even more relaxing and unforgettable.
Overall, it was an amazing place to visit, and we definitely look forward to staying here again in the future.
Hans Leautaud
If you don’t want to spend time in the overly touristic Albufeira, this is a very good place to stay. The hotel is definitely not 5-star worthy but it is a nice hotel. Everything is well kept and very clean. Hotel room is good with a comfy bed. The bathroom in the room is dated. Staff at the reception is very friendly but in the rest of the resort the staff is not that kind. The restaurants at the resort are nice but the pizza we enjoyed the most. All in all we had a great time at the resort, the vicinity not so much.
Marko Jankovic
It’s a beautiful property in a great location, but unfortunately the service was very disappointing. My girlfriend wasn’t feeling well, and I tried to bring her a simple bowl of oats from the breakfast area. Staff refused and didn’t offer an alternative. When I went to reception, they suggested I pick the food myself so room service could deliver it pointless back and forth instead of just helping.
At the beach, things weren’t better. Even as hotel guests, we were asked to pay for sunbeds. When I asked to charge it to the room, they said that wasn’t possible. Since we didn’t have our wallets with us, we had to go all the way back to the room and return, which killed the mood of being at the beach.
The entire bathroom felt outdated, especially the shower, which had weak water pressure and only a handheld option. There was also just a bathtub, no proper walk-in shower
Breakfast itself was underwhelming, with limited options and average ingredients. The hotel’s restaurants were even worse, completely unacceptable for a supposed 5-star hotel.
Beautiful setting, but the service and dining make it hard to recommend…
David McDonnell
Location of the restaurants/hotel is amazing and beautiful however the room wasn’t perfect many chips outside and within the room also standing shower but all the water spills out all goes over the bathroom floor along with a doorstop right as you get out the shower that me and my mate both have injured our foot on. Service was very unsatisfactory was at the Atlantico restaurant down at the beach side food was amazing however the staff seemed to have an attitude and not accommodating whatsoever, second time round we got our drinks and food quickly but after we were done it was over an hour for someone to come over to ask if we wanted dessert or any more drinks as they were all at the bar talking away which then ruined the mood and i had to go in and interrupt them but at the same time everyone else around us were seen to we probably would’ve been able to leave without paying if we tried. Picture shown is how we demonstrated we were done our meal and ready to either pay or order more.
Maggie L
There were a lot of nice things about this resort but it is certainly not a 5-star experience. Many of the amenities advertised on their site (shuttle to town, spa, indoor pool) were closed or unavailable. They charge guests 20€ for beach chairs/umbrella. The pool towel system is extremely strict and they still ran out at one point during our stay. The apartment rooms are convenient for a family but very dated and the linens, decor, housekeeping are not up to par for a 5-star resort. When we complained about the missing amenities, we were told it was their policy not to provide any sort of compensation. However, after several conversations with the manager, we were able to get 2 vouchers to the dinner buffet which was a nice meal.
The location is great. The beach is not private so it can get crowded. Better and much more affordable food can be found off the resort property within a 10-minute drive. The drinks and food are exorbitantly expensive even for a resort.
The resort is extremely family-friendly and all of the pools had many children running about.
Overall we had a nice time, but would not stay here again. Better bang for your buck (and a quieter spot for couples) can be found elsewhere.
My Booking
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