Maggie Sokolow
The weather was the only thing that spoilt this golfing holiday. The hotel staff were amazing at making sure we had a great experience.
The three golf courses on site were well tended with some interesting holes.
PDT DXB
Lovely hotel with amazing facilities. Very welcoming staff. Overall superb.
If something needs to be changed its only the bed and linens which are super clean but probably aged a bit.
Daniel Todoran
- The indoor pool is quite nice and there is a jacuzzi, Turkish bath and sauna too.
- There are a lot of options in the buffet breakfast and there is also a cook who can make omelettes for you.
- The staff is overall friendly and talkative, but they did get orders at the bar wrong at times.
- The weather even for December is incredible!
- The dinner buffet has decreased in quality from previous visits and unlike in the past, the main dish is ordered instead of being buffet-style, allowing you to try different dishes.
- The rooms are cozy and comfortable but i do believe they need an upgrade.
- The pool table costs 1 euro per match, which should be free considering that the price per night is not cheap.
Overall a great experience.
Lucy May
We visited off season so perhaps not the best time to experience the hotel in all its glory, but generally it was all just ‘fine’.
Rooms & public areas are quite tired and need an update (my pic makes it look a little nicer than it is in reality!) for sure not a 5* feel if that’s the kind of vibe you’re after. Another review mentions this and it’s true - the rooms are so dark!
The food is fine, lots of choice, but again not really 5* standard (the coffee is *really* not good so bring your own with a cafetière if you need decent coffee!)
Staff are super sweet and friendly though so this isn’t a reflection on them, they were all very helpful.
Joseph Cohen
Irecently had the misfortune of staying at a hotel that
displayed a shocking disregard for personal property and privacy. Upon check-in, I was carrying a tube that contained a painting of immense sentimental value to me. To my absolute horror, I later discovered that the hotel staff had taken it upon themselves to open this tube and, in what I can only describe as a thoughtless and invasive act, they completely destroyed the painting inside.
The painting was an irreplaceable piece that held significant emotional worth, as it was closely tied to personal memories and milestones in my life. The staff's decision to invade my personal belongings without permission is unforgivable and displays a profound lack of respect for the guests and their property. The manner in which they handled the contents was not only careless but also showed a blatant disregard for the possible value--emotional or otherwise-of the items in their care.
I am appalled by the lack of professionalism and the cavalier attitude displayed by the hotel management when I brought this issue to their attention. Instead of offering an immediate apology and compensation for the damage, their response was lackluster, and they shirked responsibility for the irreparable harm they had caused.
This incident has left me deeply distressed and disheartened. The hotel's negligence has resulted in the loss of something that can never be replaced or replicated. It's a stark reminder that sometimes the trust we place in establishments, expecting them to respect our personal items, can be misplaced.
I strongly caution any future guests to think twice before entrusting this hotel with anything of value, be it monetary or sentimental. The blatant mishandling of my property has not only led to a personal loss but has also tainted the memories associated with the painting.