Ailbhe O'Donnell
No words could fully describe the amazing week we had at Monte Santo Resort. The staff, from reception, to housekeeping, to breakfast staff, absolutely excellent service!! This is really appreciated by travelling families so huge credit to the team in these departments. Helpful in every way.
Housekeeping was my favourite part of my holiday honestly, dishwasher was put on and even the couch cushions were fluffed every day. It really is the small details that help out a tired mom!
The atmosphere, the peaceful surroundings, the size and safety of the entire place was incredible. Probably the best place we have ever stayed. I only wish we could have brought our entire family so they could have experienced it with us.
Thank you Thank you!! We will be back!
Anushkha vadhera
We occupied 2 different room types and both were fully equipped, clean and spacious. The staff was very courteous and helped us extend our stay until 2pm as our flight was late in the evening.
We thoroughly enjoyed the recreational amenities like spa and swimming pool. Overall, it was a very relaxing trip. Wish we had booked it for a longer period.
Luis Marques
Great houses and apartments. Very nice pools and hot areas of Jacuzzis/Sauna. A little bit bad treated by some guests (I guess, because of: trash around; Jacuzzis dirty-note to admin: clean more often; sauna door handle broken-fast solved...). Very discreet staff (not even notice them going to house, but they went and did the magic-5☆ to housekeeping staff). There was dishwasher(!) and detergent for the machine without the need to claim for it (some kitchen equipment-pans/frying pan could be better but comprehensive for many people use). Enough trash bags, toilet paper, shampoo, gel... all good (our balcony door was not closing and as I understood we're responsible for any theft! Although is Portugal, meaning very safe). Very comfy house with AC, TVs, sound system in all rooms (including WC). The towels are an issue: transporting them from/to the reception is very inconvenient, especially for a 5*. I understand some might take them and don't mind of the warning and pending money, but why carry them especially in the winter while wet(?). Nice robes though.
A special thanks note for the admin which pleased the guest with fireworks and music in the new year's eve! Enough and not through the night, well done!
In sum: Great houses and pools with a fantastic staff. Very nice and pleasant stay. Not the perfect location, but close to many beautiful beaches, golf, shopping, sea side trails, day/night life. Perfect for families with children.
Tatjana Sharif-Sanluis
We went with our teenage kid and 5 yes old and had a fabulous experience! The town house was spacious and clean. The property is well kept and the best part was the pool and spa area including the indoor pool. The staff was very attentive and kind and we definitely want to visit again next year!
M Bodily
I stayed in a two-bedroom villa for 3 nights during the winter. The Villa was AMAZING! having a full kitchen and washer/dryer in the house was so convenient with the kids. The resort has a bunch of outdoor pools, which would be great during the summer, and it also has an indoor pool. The kids loved being able to swim even though it was cold and rainy. With where our accommodation was located, we didn't have much interaction with the staff, but the few times we did, they were all nice and professional. We will be back for sure! They also had a kids club that we didn't use, but they seemed to have a fair amount of activities for kids even during the off-season. The resort also has a small playground on site.
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