Linda North
Excellent hotel located about 10 mins walk from the busy marina area. Great spacious rooms always kept very clean with lots of big fluffy towels everyday. Friendly staff everywhere, always willing to help with any questions. Celebrated our ruby wedding during stay and received a lovely bottle of fizz and chocolate strawberries which was such a lovely surprise. Great breakfast with so much choice. Fab swimming pool with plenty of beds. Great choice
Alan Kumrou
Been coming here for years, this year July 2025, you now have to pay a tourist tax (Max €20), also the hotel charges a returnable €25 per Towel.
Breakfast is buffet style, but for some reason most of the hot food is either warm or cold.
Nicely situated by the beach, fabulous swimming pool, small kids pool, snacks available at extra cost all day.
Rooms have coffee making facilities, very small fridge, iron ,(not very good)
and hair dryer in the bathroom, no bath only walk in shower.
Very helpful and friendly staff, excellent reception service.
Connor Taggart
Very nice hotel. Rooms are unreal, love the bathrooms how they are all connected. Great views on the higher floors. Not sure about lower ones as sometimes other buildings block the view but still can see a lovely sunset/sunrise. Pool is lovely chill vibe with light music. The pool staff behind the bar can be a bit huffy but every other member of staff was lovely from start to finish. Would highly recommend when going villamoura.
Alex
We love the Crowne Plaza Vilamoura – it’s beautiful, relaxing, and perfect for our family holidays. The location is ideal, right by the beach and close to the marina. The pool and gardens are stunning, and the rooms are always spotless and comfortable. Special thanks to Samuel , who is incredibly helpful and always makes us feel so welcome. He’s a real asset to the hotel. Can’t wait to come back!
digiprod business
Extremely Disappointing Stay – Unwelcoming and Disrespectful
This was honestly one of the worst hotel experiences I’ve ever had. The staff at this Crowne Plaza were shockingly rude, unwelcoming, and even showed racist and disrespectful behavior towards Muslim guests. Instead of being professional or hospitable, the receptionists were cold, dismissive, and made us feel completely unwelcome.
Housekeeping was intrusive and unfriendly, entering without respecting privacy, and overall making us feel uncomfortable. The hotel is also ridiculously strict and complicated about the simplest things — even asking for towels turns into a whole stressful protocol. We came here for a relaxing holiday, not to deal with unnecessary rules and constant tension.
To make things worse, after check-in they suddenly demanded hidden extra fees (€60 more the next day!), which feels dishonest and unacceptable.
If you are a Muslim guest or simply looking for a respectful, relaxing stay, avoid this hotel at all costs. The staff are rude, unhelpful, and the whole experience was extremely negative.
My Booking
