Jess Anne
It's such a beautiful hotel. We loved our week's stay here. Lovely friendly staff that can't do enough for you. They spoke English. Breakfast was delicious and had everything you could think of. Cocktails are delicious too. Rooms are so big and very modern. The swimming pool area is so pretty and just 100 yards to walk to the sea. Love love this place, and hopefully we will be back.
Brandon
I wanted to write a surfing specific review for this hotel, as I would have found it helpful to have one beforehand. My wife and I stayed here in mid-February. I was really looking to have a holiday where I got to surf a few days, and I was on the fence about staying in Vilamoura as I know it isn't known for surfing. I am so glad we stayed here in the end. We split our time between here and Lagos, and this hotel was super nice and definitely actually 5 stars. The breakfast was phenomenal and it had a super nice gym and facilities. Obviously surfing depends on the swell, but there was swell the week I was here and I was able to surf all 3 days with very decent waves within 10 minutes driving from the hotel, to the right of the lighthouse. I rented a board from Vilamoura surf project which was cheap and easy, and the break near the hotel was definitely fun and surfable (3-4 ft when I was there). Decent place to take surf lessons and learn to surf as well, probably more in the winter than the summer. Highly recommend this hotel!
João Gil
A luxurious hotel with spacious rooms and beautiful views. Breakfast is generous, with a big variety of choices. The staff is kind and helpful. It's a 1 minute walk from the beach, and even in January the weather was good enough for a walk.
Cons: the hallways to the rooms have carpeted floors. It's completely outdated and not hygienic. I don't want to imagine the torture that the staff must suffer cleaning it during summer, with all the sand coming from the beach.
Algarve region is suffering from drought. While I understand that a swimming pool full of water looks better, it is also paradoxical taking into consideration the ecological messages that are in the bathroom. It makes it worse if we take into consideration that this is off-season and there are 0 people swimming. This is relevant to all the other hotels around, but I stayed in yours, I found it very good and I believe that you have a lot of resources to think about this and find a solution.
Ulrich Spranger
I booked the presidential suite in this hotel without knowing how great it is. The hotel just opened again after winter break, was a bit short staffed, and we had the idea to invite 50 people to the suite like two hours before. The hotel was fantastic in accomodating the request, having a warm and cold buffet for everyone ready in no time. Room service, Event management, Housekeeping and so on worked together like a great team. And besides, everyone working there is great ...
Graham Russell
Very well presented hotel. Staff were very efficient and welcoming. Breakfast was very good. Arrive early for breakfast for the best tables.