Missy Herguth
Very nice hotel with lots of dining nearby. It is a beautiful property with close access to Epcot and Disney Hollywood. The hotel provides transportation to the parks whether it's boat or bus. Very convenient Disney location. You must pay for parking. There is no complimentary breakfast but we bought breakfast sandwiches and coffee to grab and go using their app. That was the best "hotel coffee" I've ever had. I also appreciated the daily maid service.
Justin Wright
We recently enjoyed a one-night staycation (we’re locals) at the Swan. We checked in around 12:30 on a Sunday planning to walk around the boardwalk or go to Epcot until our room was ready later that afternoon. To our surprise, a room was ready so we skipped the boardwalk and went right up.
We had a king room with balcony and a resort view. The room was very comfortable and felt recently updated. The bathroom had a walk-in shower and vanity / sink. There was a second vanity and sink just outside the bathroom. This is a really smart setup, especially helpful for families. The balcony was quite small, but still enough room for two chairs and a small table. The bed was comfortable but the pillows weren’t great.
The Swan and Dolphin complex is centrally located within the Walt Disney World property with walking access to Epcot and the Epcot resorts (Yacht Club, Beach Club, Boardwalk). All other parks and Disney Springs are just a bus ride away. And best of all, they are Marriott hotels. I used my Marriott points to pay for the night ($300+ room rate). Only out-of-pocket charges were the $50 per day resort fee and $38 parking.
Robert Barto
Great hotel at boardwalk! Both Disney Hollywood Studios and Epcot ate walkable or a short boat ride away.
This is a Disney partner property so your magic band won't work, keep that in mind. We appreciate the bonvoy points, the rooms are clean and the Internet was great.
The coffee at the store wasn't great so grab one from another location.
Dennis Dyck
This is my second time staying at the Walt Disney World Swan for a conference, and I can confidently say I would choose this resort every time I visit. I absolutely love the friendly staff, the incredible location, and the overall experience.
One of the biggest highlights for me is how close the hotel is to EPCOT - it has quickly become my favorite park, and being within walking distance is a huge plus. The staff here are consistently kind, accommodating, and go above and beyond to ensure a great stay. The rooms are always very clean, and the beds are super comfortable, making it easy to rest after a long day.
The only small downside is that the walls are a bit thin, so I’d recommend bringing earplugs if you’re a light sleeper. But overall, the experience has been fantastic, and I wouldn’t hesitate to stay here again!
Sam Fuller
The hotel is very grand and in a perfect location for walking to Epcot or boat to Hollywood studios. If you get the right room you will have great views of fireworks. It also smells amazing!
I have only given it three stars as it is very heavily focused on conferences and you will regularly find areas roped off with no notice. For our last week the footpath and hammocks were blocked for a giant marquee. The beach closed one day for a private event. The walk way between the two hotels on another- this was one of the worst as it was awkward to get to the boats. Conference branding everywhere. I get it, I have experience in Events and it's a high money earner but it shouldn't mean your hotel guests should lose out on facilities. I would hate to be staying there over the next couple of weeks as looks like they are getting up for a huge expo. It's a shame as the purpose built conference facilities look great and a shame they spill out elsewhere in the hotel.
If you are a family of four staying in one room, make sure you get house keeping daily as there is no space to dry towels and everything gets a bit smelly.
If flying with Virgin, be warned that the Garden Grove is not open every day for breakfast for the free kids dining. Fresh is now called something else and they will not honour the free dining either.
Hot chocolate in Java is spot on!