Mayi Barov
The hotel has a great location, close to the main attractions. Customer service was fine, though they can get very busy at times. The pools are nice, and the rooms were decent, with everything we needed. There’s an arcade room that’s perfect for kids, and the grab and go market was convenient. The property also has many restaurant options. The lobby is nicely decorated with a large fountain, and everything was clean. Overall, it’s a good option for visiting the attractions.
P G
Stayed here with my daughter while she was performing at the hotel. We were treated like royalty! The hotel is huge! Everything is done with such spectacular detail. The live floral arrangements were stunning, the lobby was glorious to sit, relax, and visit with friends! Restaurants were great, from upscale dining to diners with great chili cheese fries. The pool and spa were amazing the best part of the stay!
micheal nagy
The hotel was amazing only one issue I would like to share an unexpected concern I experienced during my stay. I was surprised to discover that some newly purchased Starbucks souvenir cups and a Starbucks bottle bag — all still in their original packaging — were missing from my room. I believe they may have been mistakenly considered as disposable items and removed as trash, which is quite surprising given their condition and placement.
I have reported the matter to hotel security. While I do not believe there was any ill intent involved, the situation was unusual and disappointing.
That said, I want to acknowledge that my overall experience at the hotel was very positive. The room service team consistently maintained a high standard of cleanliness and professionalism throughout my stay.
I would like to share an unexpected concern I experienced during my stay. I was surprised to discover that some newly purchased Starbucks souvenir cups and a Starbucks bottle bag — all still in their original packaging — were missing from my room. I believe they may have been mistakenly considered as disposable items and removed as trash, which is quite surprising given their condition and placement.
I have reported the matter to hotel security. While I do not believe there was any ill intent involved, the situation was unusual and disappointing.
That said, I want to acknowledge that my overall experience at the hotel was very positive. The room service team consistently maintained a high standard of cleanliness and professionalism throughout my stay.
Benjamin Sheridan
Great hotel at a great value. I love Epcot best of the Disney parks so this is super convenient. Also, the early park admission will knock 50 minutes off of some wait during your day if you use it wisely. Good restaurants and coffee shops too.
Erin Chen
We've stayed here a few times and have enjoyed our stay. The rooms are decent. The pools are fantastic. The pool side food service is nice. I love the early entry to Disney and proximity to Epcot and Hollywood Studios. My only complaints are: 1) most of the restaurants in the Swan and Dolphin are too expensive. I miss the cafeteria-style restaurant that was in the basement of the Dolphin, which was good quality and affordable. I went off-site for dinner most nights because of the lack of affordable dinner options. 2) The TV kept turning on randomly which was annoying. Each time we left for the day, when we returned, the TV was on loudly. Overall it is a good resort.
My Booking
