Nicholas Thomas
I had an excellent stay at Hilton Orlando Buena Vista Palace – Disney Springs Area. Check-in was fast and friendly, with staff taking the time to clearly explain all hotel amenities and ensure that every add-on I selected was correct. The room was clean, fresh, and very comfortable. The balcony was a standout feature, offering amazing views of Disney Springs and the surrounding area.
The heated lazy river and pool were perfect for relaxing after a long day, and the shuttle service to the Disney parks was extremely convenient. The first-floor store was impressive and well-stocked with everything you might need and more. I also added the breakfast buffet, which was top-notch and offered high-quality, delicious options. The beds were very comfortable, and throughout the entire stay, every staff member on site was smiling, professional, and eager to help at any moment. I would absolutely recommend this hotel and look forward to staying here again
Beth Cee
We stayed at the Hilton Buena Vista Palace from 12/13-12/19 and I have to start my review by saying that a majority of the people leaving 1 star reviews deeply need to check themselves and their privilege.
To start, check in was smooth, quick and seamless.
We got to our room, it was clean orderly.
The walk to Disney Springs was easy and we loved the convenience of it!
The pool area is truly one of the best in the area in my opinion, the bar and lazy river are amazing and we hot tubbed many of the nights and it wasn’t too crowded at all.
New gym equipment was being delivered and installed during our stay and while I wasn’t able to use the gym unfortunately, it looked amazing and other guests were definitely using it!
One thing that stood out to my husband and I was the Citrus8 cafe. They have the BEST hours especially after those long Disney days and every single person there needs a raise because they were all so pleasant. I wish I would have gotten names.
The shuttles to and from all of the parks were seamless and we were so grateful to not have to pay for parking or worry about getting in and out of the park with a rental car. The drivers were so friendly and some even funny so be sure to keep cash in hand to tip them!
My only con was that you can hear odd vibrations from what I can only assume to be the elevator based on others reviews. If you share a wall you can sometimes hear neighbors but I have truly experienced this in nearly all hotels. People are on vacation, including you so have courtesy but also be understanding that you are not going to get the peace and quiet of home, and if you want that, book a suite!
Overall we really enjoyed our stay, the staff, the convenience of its proximity to Disney Springs, the amenities and the overall experience and would definitely recommend it for the value.
If you are going to be bougie and prissy about every single little thing, then be willing to pay and stay on Disney property!
A J
Great location if you are going to Disney parks, free shuttle service. Great staffs and service. Walkable distance from Disney Springs. Quick drive to fast food places. Reasonable prices if eating on site. Very relaxing resort like environment with bar, pools, splash pads, lazy river and hot jacuzzi. Plenty of parking. Only downside is the room sizes. They might feel a bit small compared to other Hilton hotels we have stayed in.
Laura HughesMoore
Stayed here in 2024 and again last month – both visits were excellent! Joan at the Letterpress restaurant is an absolute gem and made our dining experience wonderful. The pool is great for the whole family, the outdoor restaurant bar has fantastic service, and the location is perfect for Disney Springs. The shuttle buses to the parks are super convenient. Already planning our next visit!
Christopher Allen
My wife and I stayed here this week and, while the room itself was pretty nice, the hotel as a whole left a lot to be desired.
First of all, I will say that it is nice that the hotel is so close to Disney Springs. We walked there twice during our stay and found it very convenient to do so.
Secondly, the shower was fantastic. Good water pressure and very spacious.
But the bad outweighs the good. For one, there is no microwave in our room to reheat food. This feels like a pretty basic amenity in the majority of hotels.
Secondly, there was no breakfast included. I know this is a resort getaway and they want you to spend money in the expensive restaurants, but it’s really nickel and diming to not include breakfast for guests.
Third, and perhaps the worst of this, is that the walls are paper thin and the doors slam shut. And I mean they really slam. There is no sleeping in here, as you will hear families out in the hall talking as though they were right in your room.
Save your money. Go elsewhere if you want a more quiet stay.