chrissa schmerler
The only reason I am giving his property a two star review is solely based on the customer service experience that you received upon check-in. They were absolutely delightful. Made you feel so welcomed.
But that is where it ends you walk into the hotel. You have to smell in the air that you’re trying to pinpoint. It’s not until you arrive in your room that you realize what it is and it smells like wet dog don’t even bother opening up the closet because you’re hitting the face by this pungent aroma of old, dirty feet.
Went downstairs to relieve the stress of my doomsday. Stay to go to the Bar excited for my free drink ticket to be told well you could only get one type of alcohol in your drink usually like a Cosmo well tonight I only got vodka, soda and cranberry.
The room is a dingy the hotel is dated. It’s a reason this is cheap.
I get it, but you know what I’d rather pay a little bit more and not sleep with the smell of someone’s foot funk laughing throughout the air towels were rough. The bottom of the bathtub was like something from the 80s.
It’s just such a disappointment you don’t come down to Disney World to experience this. This is just disgusting.
D. M
Gave 3 stars because the staff was super nice. We usually stay at the Marriott near Sea World. The Marriott doesn't charge you 25-29 dollars a day to park there unlike this place. The $29 parking is closer and less.of a walk, so they figure they'll charge more for those few less steps. That Marriott is so much nicer too.
No cart to take your baggage to the room. They have them, but they refuse to let you touch them. The staff has to do it. Which means they'll be expecting a tip for their service.
Marriott near Sea World has none of this silliness and I highly recommend that place over this joint.
stephen coudrain
A Fantastic Stay Near Disney Springs
I had a wonderful experience at this hotel, located just within sight of Disney Springs—an absolutely perfect location for anyone planning to explore the area. The hotel itself is beautiful, with stylish decor and a welcoming atmosphere.
Our room was spotless and very comfortable, clearly well-maintained with attention to detail. The staff went above and beyond with excellent customer service, making our stay even more enjoyable.
I would absolutely recommend staying here to anyone visiting the area. It’s a great combination of location, comfort, and hospitality. Five stars!
Aysha Alyasi
The hotel has great location close to everything, but the room is old, the toilet are also old and needs more cleaning, there was no necessities in the toilet only hand soap , shampoo , conditioner and body soap. The breakfast was ok but not too much to choose from especially if you prefer halal or vegetarian options. But the people who work there are very friendly and helpful. The servers in the breakfast were very friendly and welcoming especially Jose. My family enjoyed the pool also. There is vending machine with some stuff which was helpful.
Randy Hall
Still can't believe with booked this hotel towards the end of Spring Break with minimal points. Super convenient to Disney Springs...easy walk. Great pool and outdoor space. Super friendly staff. Great food options that make a ton of sense with the kids eat free. Great happy hour specials. One of our best IHG experiences. Also, we booked this as the end to a cruise as flights were cheaper the next day. Highly highly recommend.