D. M
Gave 3 stars because the staff was super nice. We usually stay at the Marriott near Sea World. The Marriott doesn't charge you 25-29 dollars a day to park there unlike this place. The $29 parking is closer and less.of a walk, so they figure they'll charge more for those few less steps. That Marriott is so much nicer too.
No cart to take your baggage to the room. They have them, but they refuse to let you touch them. The staff has to do it. Which means they'll be expecting a tip for their service.
Marriott near Sea World has none of this silliness and I highly recommend that place over this joint.
stephen coudrain
A Fantastic Stay Near Disney Springs
I had a wonderful experience at this hotel, located just within sight of Disney Springs—an absolutely perfect location for anyone planning to explore the area. The hotel itself is beautiful, with stylish decor and a welcoming atmosphere.
Our room was spotless and very comfortable, clearly well-maintained with attention to detail. The staff went above and beyond with excellent customer service, making our stay even more enjoyable.
I would absolutely recommend staying here to anyone visiting the area. It’s a great combination of location, comfort, and hospitality. Five stars!
Elysian
We loved the pool and hot tub here. I did feel adding the extra “resort fee” and additional 12+ % tax later on without letting us know upfront when we booked it was it wrong and sort of shady. I also didn’t like that when I booked the stay six months ago it said this hotel provides transportation to and from the airport. This was very important to me and the top factor in determining which hotel to stay at. It should not have been used or stated online if they don’t actually provide that service…. That was false advertising and misleading. Other than those, the pluses seemed to outweigh any negatives. The beds and pillows are the best I’ve slept on at an hotel… super comfortable. I’d love to know what brand pillows? All the staff have been outstanding and service here has been exceptional by all of the staff. The bathroom in our room is brand new and beautiful. It is very clean and that is important to me. Thank you for your kindness and good work, Holiday Inn staff. 🫶🏼
Aysha Alyasi
The hotel has great location close to everything, but the room is old, the toilet are also old and needs more cleaning, there was no necessities in the toilet only hand soap , shampoo , conditioner and body soap. The breakfast was ok but not too much to choose from especially if you prefer halal or vegetarian options. But the people who work there are very friendly and helpful. The servers in the breakfast were very friendly and welcoming especially Jose. My family enjoyed the pool also. There is vending machine with some stuff which was helpful.
Randy Hall
Still can't believe with booked this hotel towards the end of Spring Break with minimal points. Super convenient to Disney Springs...easy walk. Great pool and outdoor space. Super friendly staff. Great food options that make a ton of sense with the kids eat free. Great happy hour specials. One of our best IHG experiences. Also, we booked this as the end to a cruise as flights were cheaper the next day. Highly highly recommend.