Lyn Campbell
I stayed at this wonderful hotel in October last year and have already rebooked for October this year. I loved it, beautiful rooms in individual blocks, I was in Block 9, surrounded by landscaped gardens with ample parking. My room was comfy, spacious and peacefull just what I needed. There are 3 amazing Pools, a Deli stocked with pastries and all the little things you might need. The bar/restaurant has a great little menu and a great atmosphere. The staff are friendly and warm especially the Bell Boys who zip up and down in their little buggies and who were all great fun. For me this was the perfect hotel and I cannot wait to go back. So reservations if you read this room 9310 please or the one above 😎
Marisa Romas
We just checked in today and have had a wonderful experience so far. The bellman was incredibly helpful—he assisted us with our luggage and groceries and brought everything right into our room. After a long day of traveling, the pool was exactly what we needed. It was very refreshing, with plenty of available seating, warm pools, and an ample supply of towels.
The king suite is beautiful—very spacious and perfect for families. We especially love the balcony.
The only issue we’ve encountered (and it’s a significant one for us because it affects our sleep) is that the air conditioning does not go below 72 degrees. For us northerners, that feels quite warm indoors, especially at night. We typically keep our home around 68 while relaxing and even cooler for sleeping. There is a ceiling fan in the bedroom, which helps, but it can only do so much when the air itself is warm. We’re hoping we’ll be able to adjust since we’re here for a full week.
Jason G
Stayed there in August . My wife was told by reservation desk that they were Hilton .. When we booked the room we instantly we were charged the wrong price. When we called right back they told us there was no refund and that was the price and now they were not Hilton but a 3rd party company. We contacted Hilton directly they said they could help, they rebooked my room and told me the other company they would refund our money. Now it is march and no refund no help. Nothing but come pay for another room and ill give you a upgrade.. Janna is a horrible person and reservation manager who is no help what so ever. So I paid over 800 for a 2 night stay in a hotel that was 185 a night. And all they do is blame the other people for thier problems . Stay away from this hotel so many nicer companies in Orlando with much better customer service.
I asked for alot of options to resolve this problem. Main one was pay for a night and sit in a time share sales pitch for a discount
Ill never stay at a Hilton again until you fix your problem
Carolyn Beebout
The only thing I did not like about this place was where they con you into trying to become a member and then they screwed you over when you tried to book a four day three night reservation thing and they screwed me over at their marketplace down the road but otherwise Great food great drinks, great atmosphere. Everything was awesome. Couldn’t ask for a better place as a matter fact, I know three people already that have booked it there and they said they loved it too except when they try to call you to become a member o “ Timeshare” because we spent $250 on a four day three night location and they never give it to us so yeah, just be careful with that but the rest of it that was an awesome place. I’m not kidding. Even the music was good. I still have pictures. I still have videos it was that great
KJ C.
We love HGV and this property has great ammentities and location to theme parks, etc. We had a 3 bed/3 bath, with kitchen, living room, washer/dryer, and 2 balconies. It was great, it was bigger than our house!. Sadly, we hated the beds and the couch, as both were very hard and uncomfortable. We thought the desk, market, and pool staff were great. We also appreciated the valet staff as they assist you by golfcart around the property if needed. They had a convenient listing of all activities available on different days, and good discounts for lots of surrounding restaurants and shopping. If you didnt feel like going out, the resort's Coral Reef pool bar and grill was great too. The Reef Salad was so yummy! They had burgers, chicken, pizza, and stuff like that too, something for everyone. They made some pretty yummy cocktails too! The poolside trivia was fun too! They are only maybe 5 minutes from SeaWorld and Aquatica, 10 minutes from Universal, and abiut 15-20 minutes from Disney stuff. We recommend! 👍👍
My Booking
