Kyle Murray
My family and I have stayed at the Wyndham Grand Bonnet Creek twice now, and both visits have been excellent. It’s a very family-friendly resort, with great pools and plenty of activities to keep the kids entertained.
The location is ideal—so close to Disney and all of its parks. One of the standout features is the shuttle service, which makes getting to all four Disney parks and Disney Springs easy, convenient, and affordable.
One of the shuttle drivers, Nelson, truly went above and beyond. He was energetic, knowledgeable, and a very safe driver, and he clearly took pride in taking care of his passengers—especially the kids, handing out water bottles, suckers, and Mickey/Minnie ear headbands. Thanks to him, Tina Turner has been on repeat at our house since the trip! He genuinely made our experience extra special.
Another highlight was the excellent breakfast buffet, with a wide selection including made-to-order omelettes and waffles—an easy and enjoyable way to start busy park days. The staff were fantastic as well—thank you to Heather, Richard, and Sandy for taking such great care of our family every morning.
Overall, we had a wonderful stay and would happily return to the Wyndham Grand Bonnet Creek on a future trip.
Jessica Denis
When the hotel is nice and clean but the customer service is NOT it just overall ruins the experience as a whole. My husband and I spent 2 nights here and left behind a small plush toy. While I acknowledge and take full responsibility of leaving my item behind I am not satisfied with how customer service handled the situation. We called just hours after checking out and got the run around to call back that night. We did, and got the same run around that none of the lost and found items had been “brought down” despite being told that afternoon this was their protocol. As several days went by we called everyday morning and night for a week to be exact and never spoke to someone who seemed to have any care to locate the item. If this was a Disney property the efforts would have been different in my opinion. So for that reason and this experience overall we won’t be returning to a hotel who does not even care to attempt to help when needed. Again, it’s not about locating the lost item it was about the way we were treated with little to no effort phone call after phone call, tossed from person to person and were promised phone calls back we never received. I encourage management to please find a better solution to lost and found items and hope all housekeeping employees share integrity. Thank you.
Cristian S
Great resort with one major area for improvement
The Wyndham Resort in Orlando is, overall, a very good option. The rooms are spacious, well maintained, and comfortable, with a bed that allows for a great night’s rest. The staff and overall service are good and meet expectations.
One of the resort’s biggest strengths is the property itself: it’s large, with a great pool, beautiful surroundings, and solid, well-kept buildings. The grounds are clearly cared for and designed to be enjoyed.
The major downside — and honestly a disappointing one — is the Starbucks café inside the hotel. The product quality is very poor, the service is bad, and the experience is far below the standard of the rest of the resort. It feels completely out of place and drags down what is otherwise a very positive stay.
With a coffee option that matches the quality of the resort, this would easily be a 5-star experience.
sophie shannon
We just returned home from a six day stay at the Wyndham Grand Bonnet Creek for a fun family Disney World holiday. Our experience was so positive and we wanted to mention how much we enjoyed our stay and particularly our daily breakfasts at the Tesoro Cove. The servers went above and beyond to look after us each morning and make sure we felt welcome, and they kept our coffee cups full! :-) Heather, Sandy and Richard, and the hostess were so awesome, and they were the same staff members from our visit two years earlier. Clearly they enjoy what they do and they work as a great team!
We definitely plan to come back again!
Nicki Crook
very pleased with our stay. Rooms were very spacious. Hotel staff were all very friendly and helpful when needed. Easy check in and checkout. Front desk staff provided all needed information and was very informative of the property. Access to parking garage was easy. Love that you can share the amenities from nearby properties. Has a luxury feel for not a luxury price. Would highly recommend and for sure would not hesitate to stay here again.
My Booking
