Amanda Melton
Great place to stay. Staff was amazing and helped us in a major time of need. Our room at the Holiday Inn Express down the road sold our room that we had reserved and told us to leave. My parents called this location at 1am explaining our situation. Staff was AMAZING. They were able to help us get a room and some rest. They were super compassionate. Definitely would come here again.
Jenna Michele
Realized I've stayed here twice and haven't left a review. I guess it's true that good experiences usually don't prompt people to leave a review. The rooms are spacious. Love having a table and microwave for the kids. The shuttle buses rarely needed us to fold up our strollers which was cool when it happened. The customer service is amazing. Housekeeping also always amazing. Is this the waldorf, no. But for a 3 star hotel it greatly exceeds my expectations. We usually stay on site and mostly at deluxe level but this has also been great when we want to do a lower cost trip.
Dan Fowler
For a family of 4 that needs 3 beds & walking distance to Disney Springs, this place is perfect. Suite rooms are spacious. 2 queen beds and a pullout sofa bed. Small sitting area with mini fridge and sink. Room updates feel fairly recent, modern. We did not eat breakfast buffet but we did get a $30 credit we used at market where they serve sandwiches and fresh fruit. FYI We are Hilton Diamond, so that may be why we get that credit. Not sure. Drip coffee was free and decent for hotel coffee. Staff were very friendly and helpful. Parking is ample and $25 per day. Pool area is under construction fyi.
Amy Lane
I just shared this same review for a different Hilton property. I have 3 expectations for a hotel 1. Cleanliness 2. Decent bed 3. Hot shower. We stayed at this property for three nights. The showers were uncomfortably cold. It didn't matter what time of the day you showered it was always cold. This has been true for other Hilton properties in different parts of the country during the past year. I'm not sure if it's a new company water heater temperature policy or what but I'm super sad about it. I'm a gold member and I really don't want to switch to a different chain but could showers are not fun.
Lorna Houghton
Stayed for 6 nights on a recent Disney trip, great location with free shuttle buses to all Disney parks, but also close enough for a low cost Uber ride. Check in was hassle free and once at the room we were pleasantly surprised, it was very spacious well equipped and clean. Breakfast was more than edible and as a family of 5 (2A 3C) it definitely helped us keep our daily costs down by filling up at breakfast, every member of staff we came across were helpful will definitely be returning for our next trip
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