Liv Eddy
Beautiful. Upgraded to a fireworks view room.. you can see the fireworks although it is very in the distant expected to see it much more up close like when you have the fireworks view in Magic Kingdom resorts still very nice. Would stay there again. I love that. It has the boat directly into Hollywood Studios and Epcot very convenient, makes for a stress-free day.. although the rooms are nice not well maintained at all our balcony was full of cobwebs. The door barely opened needed WD-40, but the maids for the room were very sweet and attentive and helpful. Front desk seems to not really be trained. They constantly have to ask other people how to do things lobby beautiful.
Carissa Arvizo
We had a great stay at the Dolphin. While we were there I didn’t have any complaints, the room was fine, location was perfect, the pool was wonderful. Our problems didn’t start until check out. When we checked out we were told “everything looks good”. We didn’t realize until we left we never received a receipt and figured it would be emailed like the Hyatt. We never received a receipt. We had to call to receive a receipt and when we did they charged $35+tax a night for a roll away bed. A roll a way bed that we never asked for, never received, and never used! This totaling nearly $200 in extra fees that should have never happened. Now as it’s been over 24 hrs we need to wait up to 5 business days in order to see IF they will remove the charge that shouldn’t have been there in the first place.
Angela McGonagle
Upon checking in the front desk was extremely helpful. Even offered us a connecting room at a discounted rate that we gladly accepted. Once we got to our room, we immediately smelled very strong musty mildew smells. Everything else appeared functional for our size family. We utilized the pull out sofa bed in each room which was extremely uncomfortable for my 11 year old. Because the mattress is so thin the bar caused him to sleep uncomfortably the entire trip. However, the other pull out was suitable for my 7 year old who weighs less and couldn’t feel the bar through the mattress. So I would say those beds are not suitable for anyone over 7 years of age. The king mattress in our suite had to have been 15 years old, because it held 15 years of memories on it. There was a cavity in the mattress where the springs were so condensed that I had to stuff I pillow in it, in order to not keep rolling into the hole of the mattress all night. This caused excruciating back pain the entire week. As great as it was to be so close to the parks at such a great nightly rate, my family will not return to this resort.
Adventures with Gaby Gaby
We loved our stay at the Swan & Dolphin Hotel in Orlando! For the price, you really can’t beat the location, being able to walk to Disney’s BoardWalk is absolutely amazing. The on-site restaurants are fantastic, especially Rosa Mexicana, which quickly became a favorite for dinner.
The rooms are comfortable, with cozy bedding (a great bonus after long park days!). While the décor doesn’t really “scream Disney” and the bathrooms are a bit small, everything was very clean and well-maintained.
Service was excellent, the staff was friendly and helpful throughout our stay. Overall, this hotel is a perfect choice if you want a great value, great food, and convenient access to Epcot and Hollywood Studios. Highly recommend!
Chris Vetor
This place is amazing! The service, starting with Barbara and Madison at the check in desk was outstanding. They were friendly, fast and knowledgeable. The rooms with a view of the fireworks made every evening more enjoyable. The proximity to Boardwalk and Epcot make the Dolphin so convenient. Highly recommend this resort.
My Booking
