Heather
Great for the price. Nice clean comfy room. Room does not have a microwave like I expected. Staff is very friendly and helpful. Food court has tons of options and healthy items as well. Shuttle bus to parks is quick and great. I'll never drive and park at the parks ever again. However I did have to pay for my car to be parked at the hotel which was a separate charge when I arrived that I didn't know about. Pool area is very nice but less than 4ft deep which was disappointing to my teens. I would stay here again.
Saul Kaiserman
Suite was 2 Queens in shared living/dining room area and a third in a small bedroom. Cozy and workable, but you'll hear everyone else use the bathroom, especially in the middle of the night. Other than the pool, not much on the property - this isn't a resort - but the free shuttle bus to Universal and early admission is cool if it's useful to you. We were charged for overnight parking, which was a surprise and felt unnecessarily expensive. Restaurant and bar on site are workable. No airport shuttle. Honored our request for two adjacent suites and early check in, and made it easy for us to rearrange sleeping for the second night after half the group left. Overall I'd recommend if you are heading to Universal.
Michael Davis
We had a great stay at Endless Summer Dockside! The location was perfect and made getting to the parks quick and easy. The hotel was very clean, and every staff member we interacted with was friendly and helpful. Having a Starbucks right on site was a huge plus, and the dining hall offered plenty of food options for everyone. Overall, a comfortable and convenient place to stay — we’d definitely return. The only thing we would have preferred was a second bathroom in the 2 bedroom suite.
Tresa Harbin
The staff at Dockside was amazing! From early check in. Mildred was extremely helpful and went above and beyond for our 1st stay. We were celebrating my daughters birthday. They made her feel special. In Pier 8 we had an issue with our bill. The manager ( Hispanic) women I believe took care of it for us without hesitation. We will definitely stay there again!
Mark Tate
PRO:
- The rooms are clean, well organized, and comfortable.
- The quoted * price for the room is very reasonable.
- The property is visually impressive.
- The pools are large, inviting, with plenty of towels, staff is great.
- Busses run on a regular schedule and get you to/from the parks quickly.
CON:
- Plan 1 hour for check in. IF you book through Universal, you cannot early check-in. Very long cattle lines for check-in. Staff is rude.
- * Parking on site is $26.00 per night
- Onsite Universal desk at hotel is equally rude and have few answers. Best to go to guest services at the park. Desk are only there to sell.
- Food is very expensive, and lacks taste.
- Refillable drinks from park do not work at hotel and vice versa.
- Unless in suite, no microwave.
Suggestions:
1. Book directly from Lowes NOT Universal so you can do early check-in and avoid the cattle lines and rude employees.
2. Do not waste time at Universal desk unless you want to buy something. They will send you to guest services in the park.
3. Bring what you want to eat for breakfast with you. NO MICROWAVE. Food plaza is expensive and food is of low quality. Bring your own water/drinks
4. Park off property and be dropped off at property and avoid the 26.00 a night parking fee.
5. Plan to take your luggage and gear to the room without any carts. None can be found.