Ola Korpal
The hotel is newly renovated, partially still in renovation so there is a lot of noise from the renovation but we didn’t find it very inconvenient. The beach area is amazing. The rooms are new, however bear in mind to book a room with sea view. (The deser view really is terrible). The staff is great and helpful, especially El Sayed and wonderful dessert lady Hend from Bistro24 staff. We really enjoyed the pool area as well, there are all kinds of seatings available and there were more than enough, no fight for the sunbed at 6 am :)
For the families with kids - the aquapark is still waiting for its renovation, it has already seen its greatest times. The water in the aquapark is not heated and while we were visiting in November, the water was extremely cold, so no one played there. There is however small heated pool in the pool area and the water temperature there was great for small kids. The playground is not very attractive for the kids as well - it needs more toys / attractions. For fitness fans - the gym is quite small, but the equipment is all new.
We will definitely recommend this hotel and would want to come back.
Zoltán Dr. Király
Everything was fabulous! The hotel is wonderful, the room was comfortable and very clean. All meals was outstanding. Staff was helpful. Doaa from the reception deserves a special mention for her kindness and professionalism. The beach was beautiful, clean and the house reef is unforgettable.
Dim Mar
Our stay at the Sheraton was overall a very positive experience. The room was comfortable, with a nice view of the garden and a partial sea view, just as expected. The gym was well equipped and the sauna, while functional, could benefit from some renovation.
What truly stood out to us was the friendliness and positive attitude of the staff. From the reception to the restaurant and housekeeping, every single person was exceptionally helpful and welcoming.
The hotel itself is large, spacious, and currently undergoing renovation. This was the only real downside, as some works were still in progress and not yet completed.
The beach, however, is absolutely fantastic – one of the best we have experienced outside of Greece.
If we were to wish for something more, it would be evening events or better music at the bar, which would add more atmosphere, similar to what we saw in a nearby competitor hotel.
Pedro Silva
A Mixed Stay: Great Staff and Renovated Rooms, But Ongoing Work Impacts Dining and Space
This review is a bit of a mixed bag. On one hand, the staff were fantastic—attentive, helpful, and always ready to assist. The newly renovated rooms are also clean, though we did find some residual construction dust.
However, the renovations had a significant impact on our stay. While the work wasn't overly intrusive, we did experience a few days of noisy "demolition" while at the pool, which wasn't ideal. The biggest issue, though, was the dining experience. With the main restaurant closed for renovations, the meals were a definite step down from our previous visit. The quality of the food was still good, but the variety was severely lacking. In the past, the pastry selection alone was larger than the total amount of food now available.
Finally, while the rooms are new and clean, they are noticeably smaller than they were before the renovation. It's a shame, as the previous rooms felt much more spacious.
Overall, the hotel has a lot of potential once the work is complete, especially with such a great team. But for now, the ongoing renovations are impacting the experience, particularly the dining and room size.
rana abdel-rahman
Had an amazing time here! The staff were incredibly friendly and went out of their way to make us feel welcome. They even sent us a birthday cake to our room when they found out it was my mom’s birthday! The breakfast and dinner buffets were incredible, they have every food option you could possibly want and more. Location on the beach is great and everything was very clean. We are so excited to come again inshallah next year!
My Booking
