Logan
The website doesn’t do the resort justice…it overdelivers on all fronts. From the rooms, the resort, the staff to the restaurants…5 stars is not enough to rate all of it. If you want to just relax, sit back and be taken care of in any way possible….this is the place. The villas are clean, so much privacy so you can enjoy the company you’re with (no kids!), the private pool….everything top notch. We had the sky villa which has great views in each and every way and 100% privacy. The restaurants are Michelin star quality and to top that all off…the spa….oh my…the spa..fabulous doesn’t even begin to describe it. If you are looking for a place to completely forget about work and daily life and relax body and mind…this is the place to be. Our honeymoon could not have been in a better place.
Special thank you to Thelma (amazing table side meal prep at the Top Brasserie), Alejandro …still waiting for you to sing , and Nancy (making our daily breakfast a treat, always greeting us with a smile and kind words). To all the staff…you are truly AMAZING. You made this from an amazing honeymoon into a fantastic one.
The review would not be complete by also thanking Daniela who took care of all our needs, including the ones we didn’t know we had, and surprised us many times.
Lisa Kenkmann
Paradise found!
I have stayed in some very nice hotels all over the world, but nothing comes even close to this hotel. The photos online look stunning, but they don’t do it justice. Every single detail in this place is immaculate. The best service I have ever received and every single person working here is just so lovely and professional. The only negative thing I can think of is knowing that we’ll have to leave by the end of this week.
We don’t tend to go places twice, as there’s so much of the world we’d like to see, but I’m already looking at dates to return next year.
Keep up the fantastic work!
Artur777
From the moment I arrived, I was greeted with an atmosphere of warmth and genuine hospitality that instantly set the tone for my stay. The reception staff conducted the check-in process with remarkable efficiency, while maintaining a personal touch that made me feel not just welcomed, but truly valued as a guest.
The room itself was a masterclass in comfort and elegance – immaculately clean, thoughtfully designed, and equipped with every amenity one might require for both leisure and business travel. The bed was supremely comfortable, the linens of the highest quality, and the soundproofing ensured a night of uninterrupted rest.
Housekeeping deserves particular praise for their meticulous attention to detail. Every day, the room was refreshed to a standard that exceeded expectations, with small yet thoughtful touches that did not go unnoticed.
The dining experience was equally remarkable. Breakfast offered an abundant selection of fresh, high-quality dishes catering to a wide range of tastes, accompanied by flawless service from the restaurant staff. The culinary team clearly takes pride in both presentation and flavor, creating a dining atmosphere that is both refined and inviting.
Facilities throughout the hotel – from the fitness center to the lounge areas – were maintained impeccably, reflecting the management’s commitment to excellence. The location was also ideal, offering both convenience and tranquility, making it easy to explore the surrounding area while still enjoying a peaceful retreat.
Above all, what truly sets this hotel apart is its staff. Every interaction was marked by professionalism, genuine kindness, and a willingness to go the extra mile to ensure guest satisfaction. It is rare to encounter a team so dedicated to making each guest’s stay truly memorable.
I leave with nothing but praise and gratitude for an experience that combined comfort, sophistication, and heartfelt hospitality. I will, without hesitation, choose this hotel again and wholeheartedly recommend it to any discerning traveler.
João Rosário
The Royal River in Tenerife is truly a hidden gem. From the moment we arrived, the service was impeccable — discreet, warm, and incredibly attentive. The entire hotel feels like a private sanctuary, with beautifully designed villas, serene surroundings, and a calming atmosphere throughout. The decor strikes the perfect balance between modern luxury and tropical elegance, making every corner feel special.
One of the standout features is the network of private canals — perfect for a peaceful swim right from your villa. The rooftop restaurant offers stunning views, especially at sunset, and the food was consistently excellent. What impressed us most was the thoughtful attention to detail: my wife is allergic to gluten, and once they knew, they never forgot — every meal was handled with care. A perfect escape.
Fanný Norðfjörð
We recently stayed at this stunning hotel for our honeymoon and it was an unforgettable experience! The staff was incredibly friendly and helpful, making us feel right at home. We had a villa by the river and the views were simply breathtaking and a unique experience.
The food was absolutely delicious, and we couldn't have asked for more. Every meal was a delight!
We will definitely be returning in the future.
Highly recommended!