Kathy Moore
My stay at the Palacio de Isora Hotel was simply exceptional. From the very beginning, the service made all the difference, and I would especially like to highlight Bea and Erika, who provided warm, professional, and attentive service at every moment. Their kindness and dedication truly enhanced our experience.
The food was another highlight of our stay. The Agave restaurant pleasantly surprised us with delicious, beautifully presented dishes. The entire restaurant team was friendly and efficient, making every meal a real pleasure. The combination of flavors, the quality of the ingredients, and the cozy atmosphere made each dinner a memorable one.
Without a doubt, we will return. Thank you to the hotel team, especially Bea, Erika, and the Agave staff, for making our holiday so special.
Tyrone Williams
We had an amazing experience at this beautiful Grand Melia Resort! From the moment we arrived, the staff were welcoming, attentive, and genuinely dedicated to making our stay memorable. The grounds are immaculate, the rooms are spacious and tastefully decorated, and the views were absolutely breathtaking.
The amenities were top-notch, from the sparkling pool and serene spa to the delicious on-site restaurants that offered a variety of fresh, flavorful options every night. We especially loved the breakfast buffet, which had an impressive spread to suit every taste.
What truly sets this resort apart, though, is the staff. Every team member we encountered was friendly, helpful, and went above and beyond to ensure we felt comfortable and cared for throughout our stay. It felt like a true “home away from home” in a luxurious setting.
Whether you’re seeking a relaxing escape or an adventure-filled vacation, this resort delivers the perfect balance. We left feeling refreshed, pampered, and already planning our next visit. Highly recommend!
Mara Hänisch
We enjoyed our 7 nights all inclusive. They served a big variety of food. The staff was very friendly and welcoming. At the restaurants they ensured you got your meal as requested. There were a few flies here and there and a few areas had a sewer smell but it wasn’t that bad overall. The pool is great but some of the jacuzzi/bubbles aren’t working unfortunately. Our room was very clean and drinks were restocked daily free of charge. Someone might try to sell you the circle membership but if you don’t want it they won’t bug you any further. Different entertainment every day, very kid friendly.
Ken Dacre
We stayed at the Gran Meliá Palacio de Isora and had a wonderful experience, especially at the Agave restaurant. We want to highlight the excellent service from Bea and Erika, who truly made our visit even more enjoyable. They were kind, attentive, and always had a smile on their faces. They helped us choose our dishes and made sure everything was perfect throughout the dinner. The food was delicious and the atmosphere very pleasant. Thank you so much for making it so special!
Malgorzata Lapies Placzek
A Beautiful Place Made Truly Special by Its People
The Gran Meliá Palacio de Isora is a stunning place—its architecture, gardens, and views are breathtaking. However, it does feel at times that the infrastructure (restaurants, poolside space) hasn’t quite kept pace with the number of guests the hotel accommodates.
But what truly makes the experience unforgettable is the staff. The hotel would not be the same without their warmth and professionalism.
A special mention goes to the bar service team for their genuinely warm and welcoming presence, and consistently exceptional service. Particular compliments to Fran, not only for his skill and professionalism, but a remarkable way of making guests feel truly valued. His personal touch adds a lot to the guest experience.
Additionally, the workshops run in collaboration with local family businesses were a real highlight—authentic, engaging, and a beautiful way to connect with the island’s culture.
Recommended—not just for the setting, but for the heart behind it all.