Simon Gough
We’ve stayed at the Gran Costa Adeje 3 times, the most recent being March 2024. We’ve always had a fantastic holiday here. The staff are all very friendly and helpful with any requests we had. The food selection is plentiful although the menu themes did seem a little repetitive this time compared to our first visits. The location is excellent. The pools are all excellent too. Well worth considering as your hotel when visiting Tenerife.
Dean & James
Welcome to the GF Gran Costa Adeje, where 2 of the 5 stars played hide and seek. During our two-week stay in February 2024, we opted for the bed and breakfast option, although the hotel offers half board and all-inclusive packages as well.
The hotel claims a 5-star rating, but in our experience, it's more akin to a three-star establishment. While the rooms are spacious and offer comfortable amenities like large beds and ample storage, cleanliness seemed to be an issue. Despite the luxurious bathroom amenities and powerful shower, the cleaning standards fell short, leaving floors dirty enough to darken your feet after a stroll around the room.
The pools offer a mix of temperatures, with one being icy enough to make a penguin shiver and the other comfortably heated. The poolside loungers are indeed cozy, but the surrounding areas could have benefitted from more frequent cleaning - frankly disgustingly dirty.
Breakfast at the main buffet area provided a wide selection of dishes, though the repetition over two weeks grew tiresome.
Unfortunately, the staff's level of service left much to be desired. Many seemed disinterested and failed to meet basic standards of hospitality, others extremely rude. It was a rare sight to seem a happy and polite member of staff.
We were surprised to learn that even all-inclusive guests were required to pay extra for certain items, like cocktails and poolside snacks. For example a cocktail is €7.50 for standard guests and all inclusive guests must put €4.50 towards their cocktail.
In summary, while the GF Gran Costa Adeje boasts decent facilities, the overall experience was marred by cleanliness issues and lackluster staff performance. It's unlikely we'll return, but perhaps with more accurate marketing, guests' expectations could be better aligned with reality. If you do come, bring a mop! This is a 3 star hotel not 5
Susan Procter
Lovely spacious traditional hotel. Very large unheated swimming pool great for swimming laps. Also large heated pool with capacity for all. Buffet breakfast and dinner of very high quality. Very clean and well kept. Lots of staff who are very friendly. Highly recommend.
Carol Staves
Really enjoyed our stay. Service was friendly and efficient, from reception staff to cleaning and the waiters. Spacious, airy very comfortable hotel. Large bedroom and ensuite, comfortable large bed. The food was extremely good. Enormous variety, catering for different cuisines. Loved the different types and ways of cooking the vegetables. Very fresh and good standard. Actually the best food we have had abroad. This hotel deserves it's five stars.
Maura Spelman
On our last night of a 7 night holiday at GF Gran. Had a fabulous holiday. Hotel is excellent and spotlessly clean throughout. Had breakfast each day which was excellent with a wide variety available. We will be back again for a 3rd visit!!
My Booking
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