Patrick Eppenberger
- We had an unforgettable stay at the Hard Rock Hotel Tenerife. The first thing that stole our hearts was the jaw-dropping view of the Atlantic straight from our room—waking up to that horizon felt like a private postcard every morning.
- Value for money is phenomenal. The generous breakfast and evening buffets easily rank among the best we’ve tried in any resort—especially the pastries, which look (and taste) like of a Michelin-star patisserie.
- Staff deserve a special mention. Everyone we met struck the perfect balance between warm friendliness and unobtrusive service—always there when you need them, never hovering. Anita, who ran the pool-fitness classes and organized the pool-games, was fantastic—our son still talks about pool-volleyball! Isabel in the Rock Shop was a star: helpful, kind, and genuinely passionate about what she does.
- Evenings in the lobby are a real highlight thanks to the live music sets. We loved the single-performer spots before the main show—Paolo’s set in particular was a very impressive.
- If I had to note one small concern, it’s that the team seemed under noticeable pressure to secure positive reviews. While their enthusiasm never wavered, I hope the hotel’s management ensures that this drive remains healthy and sustainable for the long run.
- Overall, though, Hard Rock Hotel Tenerife hit every high note for us, and we can’t wait to return. 🎸🌅
Colin Rohan Aidoo
During our recent visit to the Hard Rock Cafe, we had the pleasure of meeting Anita, a truly exceptional member of the staff. She was overseeing a friendly table tennis match between my son and me, and from the moment we stepped up to play, she brought an energy and warmth that elevated the entire experience.
Anita was kind, approachable, and genuinely enthusiastic. She engaged with us in a way that felt sincere and personal, especially making my son feel welcomed and included. Her encouragement and friendly banter turned a simple game into a memorable moment for both of us.
It’s not every day you come across someone who manages to balance professionalism with such genuine care and friendliness, but Anita did just that. Her presence made a real difference in our visit, and it was clear that she takes pride in creating a positive experience for all guests.
People like Anita are what make venues like the Hard Rock Cafe stand out—not just for the food or the atmosphere, but for the people who bring it all to life. We’re grateful for the time we spent there, and even more grateful to have met Anita.
Jaynie Reynolds
Absolutely stunning hotel. The staff are very attentive and the whole hotel is very clean and to a high standard. The restaurants offer a wide range of foods so even the fussy eaters have plenty to choose from. The sessions buffet is regularly restocked and the staff are very polite, friendly and attend to your every need, a particular shout out to our waitress Valentina for being a great waitress! Would recommend this hotel to anyone.
Maiia Kuras
Overall, we had a positive experience during our stay. The location is conveniently accessible from the South Airport—we got there by bus with one transfer, which took about 1.5 hours. We arrived before the 3:00 PM check-in time, but had no problem leaving our luggage in storage.
We had booked a standard room, but through Booking.com we were upgraded to a spacious superior room and received two free drinks at the bar, which made us very happy. The room was truly great—on the 12th floor, with an ocean view, panoramic windows, and a terrace.
About the room:
The room had many useful amenities: bathrobes and slippers, an iron, shower gels, a regular fridge and a separate drinks fridge, a wine opener, and an ice bucket (you can get fresh ice near the elevator). They forgot to give us the TV remote at first, but brought it quickly afterward. There’s a speaker for playing your favorite music. We loved the in-room Jacuzzi bathtub. The bed was huge and very comfortable. There was also a pull-out sofa, which we didn’t really use.
About the food:
Breakfast was included in our stay. It’s hard to imagine a more varied breakfast! So many options for both kids and adults—everyone will find something they like, from hot dishes to desserts. The food is constantly replenished, everything is very fresh. Plenty of coffee machines, no queues, and seating is available both indoors and outdoors by the pool—amazing! There are several restaurants on the property, though we didn’t try them. We did visit the bar on the 16th floor—it’s a great place to watch the sunset, highly recommended! For regular drinks, we went to a small supermarket right across from the hotel, open daily until 10:00 PM.
About entertainment:
There’s live music every evening! We really enjoyed it—different performers and bands each night, including rock and more! The pools are wonderful, with warm water. You can get and return towels using your hotel card. My child didn’t want to get out of the water. There are lots of sun loungers, always a spot to lie down. There are also safes near the pool area. Aqua aerobics was fun! Every day, we also went out to the coast and had dinner at restaurants there. You can get there by bus 471—the stop is right across from the hotel. The nearest large beaches are 20–40 minutes away. Buses run until about 10:00 PM, every half hour, but make sure to signal the driver or the bus won’t stop.
About the staff:
The staff were polite and helpful, speaking Spanish and English. When we checked in, we were helped by Ingrid, who spoke German—she was great! The male aqua aerobics instructor with long hair was awesome and so cheerful (I forgot his name, it starts with “I”). We also bought souvenirs at the hotel shop and were assisted by a lovely woman named Isabel.
Jae Gadar
Excellent stay.
We had an amazing time at the Hard Rock Hotel Tenerife.
The hotel, food, and all of the staff were amazing. We had nothing to complain about.
A special shout out to Myriam, who was professional and very generous to us during our stay. Also a shout out to Anna form the beach bar who treated us like we were the only people in the hotel.
We will gladly return for another stay soon.
Thank you
My Booking
