Christina Spielmann
I was in Fuerteventura for five days in 2023 after the death of my grandmother. I spontaneously booked half board and I have to say it was the best decision I made. The hotel is a bit out of the way and you have to walk about 20-30 minutes to the center of the village, but it was fantastic. The massage was very relaxing and the pool was refreshing. There is even a shuttle that picks you up in the morning and takes you to the Oasis Wildlife. The staff are very friendly and always help where they can. The buffet in the evening has endless choices and the same goes for breakfast. I was able to relax well during the difficult time and can recommend it to everyone.
ahmad hakmi
The hotel was really nice and the view of palmas and ocean was gorgeous. The service is hit and miss sometimes, had to deal with 2 rude workers during our 1 week stay but overall the workers were nice. Currently there is no access from the hotel to the beach but its under construction. The location is a bit far from airport and the main city attractions but we had almost everything we needed on our holiday in the hotel itself. Room was nice nothing special but definitely not bad. We had the all inclusive offer and food and drinks were tasty and nice no complaints there at all. Had a weird situation were a bartender got my wife’s name from the system and added her on instagram but we ignored it. With all that taken into consideration we still had a great holiday there and would recommend this hotel
Der HerrDirektor
The dinner and breakfast buffets can be described as follows: there is everything you could want and always of the poorest quality. If good food is of any significance to you, stay away.
The rooms are pretty noisy due to rigid connections. I can clearly hear the heavy balcony furniture being scraped around the floor by the maids as I'm writing this. Also, the main windows in our suite didn't actually close. They also put nauseatingly heavy smelling air refresher in the room which we had to vacate to the balcony. The furniture is run down and the lounge table even was completely cracked.
The whirlpool bathtub in the suites can only be activated for 15min per day and don't even get me started on the spa. It has seen better days. Tiles are lose, the hammam is rusty and the sauna was dirty.
The hotel itself is located a little isolated from the town of Costa Calma and the beach is a 20min walk. However, there's a medium rocky/sandy beach 5min away with a kite-spot, if that's your jam.
The hotel grounds are the only thing that reflects positively on management, as it is a true oasis of beauty on this desert island.
All in all, I would strongly advice against staying here.
Jakub Krajňák
The hotel exceeded our expectations, everything around was like in a fairytale. Kind stuff, pools with nice view, palm trees, the restaurant with stunning variety and hotel with clean rooms. The bar had a lot of different drinks with very nice and funny bartenders. As of Jan 2025, there was a reconstruction of the closest beach access, so we had to walk about 15 minutes to get to comfy sandy beach. Otherwise, perfect!
Arkadiusz Wiśniewski
It was the first time I encountered an All Inclusive hotel with such huge problems. First of all, the hotel is poorly organized. It accepts both All Inclusive guests and those without All Inclusive. This means that even a bottle of mineral water or juice must be served and noted by the staff. Unfortunately, there is so few employees that you have to wait for everything: to be served coffee, juice or beer. You can wait at the pool bar for up to half an hour and the waiter won't come. The same applies to restaurants. Sometimes you have to wait 45 minutes for a waiter to approach you. Even if I eat dinner for a long time, it takes me less time. Therefore, I had to finish some meals without drinking.
Additionally, at breakfast you almost always wait in line for the coffee machine. And when you get close, it turns out that the grounds container is full and there is no staff nearby.
But that's not all. I had the impression that the entire team was extremely frustrated and transferred their frustration to the guests. Sometimes the team is just extremely rude.
In addition, the selection of food is very poor, if something is particularly good, it disappears quickly and you have to wait in line again.
As for the positives, the hotel has a beautiful garden and swimming pool, but there are definitely too few sun loungers.
So if you don't want to stand in constant lines, you don't like when someone shouts at you and you don't want to feel like a cheater when asking for anything, don't go to this hotel. Never. I was there with my family, I experienced it all and I don't want it anymore.
My Booking
