Adam Tatton-Reid
We had a lovely stay here in July.
For the price we really weren't expecting too much, but we're really very impressed with how good the hotel, staff and food was.
The rooms were lovely, very clean with daily housekeeping.
Sadly the rooms don't have a fridge, or fresh bottled water - you have to buy bottles of water to drink (see my note below about the shop outside)
The pool area was great, plenty of sun loungers and parasols. My son loved the football court and played with other children in there all day, or on the ping pong table.
The self service drinks by the pool was great with 2 kids, and the snacks were also ideal - they could help themselves to fresh fruit, drinks and snacks all day long. Bliss.
The staff and entertainment team are all so, so happy and friendly, they really make you feel welcome. The entertainment team aren't pushy around the pool to get you to do things either and are always just up for a nice chat if you want to.
The evening food was adequate, different main dishes every evening, and a good selection of sweets too. Fussy kids catered for with chips, salads and burgers/hotdogs.
The main bar was a great place to chill in the evening, they were showing the world cup football and had lots of tables to play card games, or a lovely terrace to sit out on and enjoy to sunset.
Not the greatest location,a bit out of the town, but a short walk to the shops or beach - there is a bus that runs to the beach - but it's a different beach in the middle of nowhere, so we didn't enjoy that, we ended up walking to the main beach instead.
There's a nice little corner shop just outside the front carpark that sold bottles of water and snacks very cheaply.
We really enjoyed our stay here,it's not fancy or posh - but it's all the better for it, you get more than you pay for.
Alba M
Not fan of it. It depends what you look for. Families and kids then yes, okay. But if not.. no worthy the 4*.
- the bar next to the swimming pool closes at 5:30pm so after that if you want to drink something you need to walk 5 min until the pub upstairs…
- the rooms dont have enough light for makeup or do something else than sleep
- the mattress was pretty bad…
- not a lot of different food for being 4* quite poo
I will personally dont go again.
Good point the stuff is lovely! Really nice indeed.
Jonathan Legge
I made some notes whilst we were staying here, as there are some real negative views:
Arrival
Could do with a few more staff in, but pleasant and easy check in
Arrived at 20:15. Advised that the restaurant closes at 21:00 as normal, but they will clean it and reopen at 22:00 so we can all get some food, so went and unpacked before heading to the bar then the restaurant.
Selection basic, but chicken burgers, hot dogs, chips, pasta and rabbit (yes, rabbit)
Drink
Self service draft beer, soft drinks, wine and coffee. What more do you need!
Lifts
All worked with the odd down time, but there are plenty so never a problem. You come in to reception on the 5th floor from the road, which takes some getting used to to get your bearings!
General condition
Absolutely fine. Yeah there are some cracked tiles, but show me somewhere that doesn’t have a few marks and damage from wear and tear.
Room
Basic and a little smaller than I thought, however beds really comfy, the air con does work perfectly well. No amenities in the room such as kettle or fridge, which is a bit of a shame.
The one we had was right above the children’s play area, so was noisy of an evening, plus there was no view as there was a massive sunshade covering that play area. Did think about asking to move, but it wasn’t really an issue.
Shower
Worked fine for us, despite some of the negative comments.
Location
Very remote, but you can walk to the nearest beach in about 15/20 mins. Some hills to come back up, but there is a twice daily shuttle bus. We hired a car from the agent who came to the hotel. Starts at €50 a day for the most basic. Could rent a Jeep for €100, which they do insure you to go onto the gravel tracks to explore more.
Pool
Good. Lots of complaints on reviews of it being too shallow. It’s 1.3m at its deepest, which for a family pool, it’s fine. Didn’t come here to do lane swimming!
Snacks
Very much the same each and every day, but replenished constantly, so easy to get food all day long. Chips, pizza (bit odd tasting) burgers, hot dogs and plenty of desserts.
All in all, really happy with the place, and would go back again.
Cheryl Trussell
A great big thankyou to Micheal the friendly and very helpful Tui rep who went over and above to make our stay enjoyable. 🌟
The hotel grounds are lovely, with plenty of space and kept clean. The rooms are spacious and cleaned every day.
We weren't impressed at all with the food. On 3 occasions the meat wasn't cooked properly. When I told the chef he just walked away. If you went to restaurant after 8 pm there was hardly any food left, it didn't finish till 9pm.
The manager in restaurant never smiled and on one occasion was rushing around clearing tables, checking his watch and had his jacket over his arm ready to close the restaurant and leave for the night...we hadn't even eaten....he had other staff setting the empty tables for breakfast.
Shame about all of this as it is a really nice hotel.
Maya R S
Just returned from a 7day all inclusive holiday with Tui. In the local area there is nothing to do apart from go to the mini market down the road. You have to catch a taxi to go out to eat, and your limited. We ate one night at Mamma Mia which was lovely. Morro Jable was a more lively place, but it was pricey (26 euros each way). The free shuttle bus to the beach is great and i would definately recommend this. We got off on the first stop and walked down to the beach, where there is a bar. Our room was basic, Ac didn't work as it should. So it was hot at night. No kettle or fridge in the room. However was clean, and can't fault the lovely lady who cleaned it daily. Hotel isn't disabled or accesible friendly, there are lifts which are mostly out of order. We had to carry 4suitcases up am down stairs (not jus one set, but quite a few) on arrival and return. Staff didnt help. We had to check out at 12pm. On arrival The rooms are not well labelled and it took us a couple of days to get our bearings. Food was OK, we ate out 3times and mostly had chips. There isn't a faster turn around in the restaurants so I found myself on a few occasions setting my own table place. Pools were lovely, and if you get up early you can save a lounger, as everything after 9 is mostly gone. Wifi was poor. Drinks were ok and my 5 year old daughter loved the mini club. Lillian and staff who manage the mini club and entertainment are so friendly and my daughter loved it. If your looking for a quiet holiday in the middle of nowhere (literally a residential area) then this is ideal. You also need to be mobile as its not wheelchair friendly at all. I had a lovely holiday (we made the best out of it) but i wouldn't return to this hotel or location again.