Costa Calma

C R (Nuo)

Most workers were friendly and amazing. Love the house cleaners that they gave my kid’s Mr.Zebra felt comfortable while we were not there (so we tipped €20 for them before we checked out) 😍😆floors layer something confusing us. Foods was fine not the best but still could found something we liked but last day eggs for breakfast wasn’t not good didn’t cook enough might got sick with higher chance. Night view was nice and wind blew too. Can feel the activity team was positive for day and night. Especially love it can see different cats walking around in the hotel and we can pet them! 🐱🐱🐱🐱

Gemma

Rooms clean and a good a good size for family of 4. Food could have varied more at dinner time and been restocked quicker, tables cleaned and set up quicker instead of having to do ourselves. Bar drinks good and entertainment at night good - maybe benefit from some external acts/shows. Animation team great with both kids and adults, especially Lorenzo and Jennifer, we’re great with our 4 year old and all the family. Remote so not much around if you wanted to go out for a meal but beach a 15 minute all and lovely and the hotel run an air con shuttle bus there and back at certain times that we done twice in our 10 day trip. All in all, good for what the price we paid for an 11 night break 👍🏻

Kris Alexander Marshall

Not a bad hotel, friendly staff, clean rooms. Could be a lot better though. Could do with a mini fridge in the room. Could do with music by the pool all day, not just when the animation team are there. When they leave it’s very quiet! Could do with a kids corner in the restaurant (chicken nuggets & fish fingers). Be nice to have omelettes for breakfast. And it would also be nice to have some proper music in the evening. Like I mentioned, could be a lot better.

Steph

This place is just lovely all round we had an amazing time here and I just want to thank all the staff for making our time amazing. The entertainment staff especially are a credit to this place there energy levels was brilliant especially for people with young children etc always made everyone smile. Also credit to the cleaning staff working so hard at all times. Only thing that could be changed was more food choices it did get a tad repetitive, better beds I did have backache, more lifts as there is tones of stairs and more cocktails apart from this it is a lovely hotel all around.

Amber Mill

Had an absolutely lovely stay here 7 nights all inclusive. Thanks so much to the amazing animation team who tried there best to include you in all the games; the aqua gym and the entertainment on the night- especially Celine and the main guy who does the aqua gym with his wife (sorry i didn’t get his name). We had a great time and had such fun, especially enjoyed the karaoke night. We loved the stroll to the shops and the beach, the beach is so lovely and clear and the shops are great for souviners. The bar staff especially the shorter man, was especially lovely and worked so hard. The kitchen staff worked so hard and were constantly cleaning and so polite. Everyone we met was so lovely and friendly. The pool is so big and warm sometimes. Always loads of loungers to choose from: lots of daily entertainment and even the gym was useful still being able to go. As for the food, it was very nice especially enjoyed all the meats like chicken, lamb, pork every day and night. All the deserts were lovely and we all found something to eat everyday: Overall a great holiday, would definitely stay again had such a good time.

Louis Ross

Lovely Staff, but the Hotel Needs Some Improvement The staff at Kn Matas Blancas were the highlight of our stay. Alba and Jesús were especially kind, helpful, and always went the extra mile. The hotel has potential but needs work to truly meet its 4-star rating. Rooms could be cleaner, and the air conditioning was not very effective. Food was hit-or-miss desserts were nice, but breakfast and the snack bar were lacking. The spa was a peaceful bonus and worth the small fee. The area is quiet, with limited activities, but excursions are available. Overall, it was a pleasant stay thanks to the wonderful staff.

Aleisha B

One of the worst hotel experiences I’ve had. I would strongly advise anyone considering this hotel to think twice. From the moment I checked in, it was issue after issue. I asked to be moved to a different room on three separate days due to problems, but the receptionist manager refused each time, claiming there were no available rooms. Yet, I saw new guests checking in and being given rooms without issue — clearly dishonest or just not willing to help. The food was absolutely terrible. Every meal was cold, day after day. The snack bar was even worse — undercooked burgers and sausages were all they served. They had ham and cheese supposedly for sandwiches, but no bread to actually make one. Completely unacceptable. The drinks were also way below standard. Not a single slushy or decent cocktail in sight. For a hotel claiming four stars, the bar service was poor. The poolside bar staff seemed completely uninterested in their job — they barely made eye contact, never smiled, and were honestly unpleasant to deal with. The staff were miserable and looked like they didn’t want to be there. They were unapproachable, unfriendly, and it felt like I was a burden every time I had a question or request. To top it all off, on the day I checked out, I accidentally left my airport travel clothes in my room. When I went back later that day to retrieve them, they were gone. I reported it, but no one took responsibility. One of the maids clearly took my belongings and the hotel did nothing about it. I had to travel home in the clothes I’d been wearing on holiday, I followed it up the day after I got home and none of the cleaners have come forth Regarding my missing clothes, which was a brand-new tracksuit, a bodysuit And they even stole my thong lovely!! To the maid that stole my clothes you clearly needed it more than me, darling So enjoy! The one saving grace of this trip was the other guests. I met some of the most amazing people during my stay — friendly, fun, and full of positive energy. If it wasn’t for them, I honestly think my holiday would have been a complete disaster. They made all the difference, and I’ll always be grateful for the memories we created together.

sophie4895

Mine and my partners review: Let’s start with some (Postives ) Beds are comfortable a lovely balcony a spacious bathroom with a nice shower and a mini fridge . Drinks are lovely but could have a few more drinks selection Now let’s focus on Negatives * Flies were coming out of the drink dispenser and going into people’s drinks I saw this it happened to another holiday maker. * Flys were flying around the ketchup machine in the snack bar Food wasn’t the greatest baked beans looked like they was just poured out the tin stone cold Bacon uneatable didn’t even taste like bacon and was so hard it felt like it would break your teeth. Hashbrowns had a Body odour smell. Food should always be served hot and not cold unless it’s ice cream or something. You shouldn’t have to wait half a hour to have a towel for the pool so we ended up having to buy one. Ants were crawling out of the light switch by the side of the bed. We asked for pillows the whole week we was staying in your hotel to be told you would make a note to the housekeeper on the Friday before we left we got extra pillows. We shouldn’t have to wait that long. There was dirt stains on the pillow sheets that we got gave by the cleaners What could be improved Food quality should be better and really hot and not stone cold. Food should be editable and not feel like it will break your teeth. More towels for the pool 100% (To check your drink refillable machines to make sure that there is not any more flies in there and to deep clean it) To have more of a drink selection on the drink menu like pina coladas or strawberry daiquiris etc. to keep a eye on the snack bar area and to make sure that no flies are near your ketchup machine as it is unhygienic. (The spa shouldn’t only be free one time it should be free on the all inclusive option) and if not all inclusive then normal cost. If someone asks for extra pillows to give them to them without a hassle, 1 pillow gives you a bad neck. I will also mention aswell it’s a lovely hotel but it shouldn’t have prostitution it ruins the vibe.

Darren Kinch

We've just returned From a wonderful stay at Kn Matas Blancas. The rooms, staff and locations were great for us. We did hear some complaints from one guests about the food in the restaurant book personally we didn't find any problems with the quality of the food. I would like to thank all the staff for giving us a memorable stay especially because it was our 20th wedding anniversary. But one member staff stands out above all, which was the lovely lady on reception that check this in and out.

Watches Vintage

We’ve stayed here last summer, and I forgot to write a review, altough it was in some ways a holiday that we won’t forget easily. Hotel and room: the hotel itself is nice, easy to navigate, multiple bars and pools. The wellness and indoor pool were a great addition, since it was very loud outside and the wind is cold with times. The room is basic, but just enough. Strange thing, the towels were only replaced a couple times in our week, same for cleaning. When we really needed new towels, they were out of stock. This bothered us quite some times, but we felt that the staff really did their best to help where needed. Food and drinks: plenty of choice, quality was average to good. Nothing really to complain here. Staff: very friendly people, always helpful even when it got very busy. Hotel guests: something the hotel can’t take the blame for, but this hotel was filled with English people which were the most rude people. Not all, but the youth were playing their own music loud at the pool, screaming, drinking all day (while they can’t handle it). This really broke our holiday since the nights were an absolute nightmare. Screaming, singing, running through hallways and knocking on doors in the middle of the night. We had horrible nights and were so happy to leave… for an adult hotel, I’d rather have children than these youngsters that behave way worse. We had the feeling that the staff had no control of the situation, which somehow is understandable. We’re calm people, looking for a chill holiday, this was the opposite. If this was not the case, we’ll had a fantastic holiday.

Michelle Nuszer

Where do I begin….we stayed at this hotel for 8 days and they continuously disappointed us. To start, we checked into our room and it absolutely STUNK of sewage and death. No matter what we did, the smell did not go away. We told the front desk about the terrible smells and they didn’t do anything to accommodate or help. So unfortunately we were stuck with a disgustingly smelly room for our whole stay. Next the buffet food - absolute worst we’ve ever experienced. All the same stuff everyday, no flavor, very random combinations that don’t cater to everyone, cold, undercooked, overcooked, dirty plates and glasses. Let alone the cooks didn’t even know what they cooked when we asked them (since barely anything was labeled) The drinks - didn’t expect the best since it’s an all inclusive but most cocktails were just juice and sugar, barely any alcohol or good taste. The wine tasted like vinegar or apple juice, barely even wine. The beer was the best thing. Activities - there was a lack of things to do. Though we weren’t expecting anything crazy, they don’t cater to adults in anyway. Aside from the water aerobics in the morning, they barely play music by the pool. They spring “darts in 5 minutes” upon you but it all just seems lazy, outdated, and boring. The entertainers are good with the kids for the day and mini disco, but the adults entertainment at night is very tacky, effortless, and disappointing. Cleanliness- our floor had crumbs and pretzels from the person staying before, the sheets and pillow cases had stains, the bathroom absolutely stunk of sewage, the shower was old and moldy, & the balcony looked very outdated with cracks in the paint/ceiling. Overall, we were very disappointed with our stay. The staff wasn’t very helpful. We had to chase down maids. The whole resort itself needs a big update and more up keep.

Nóra Györgyi

Not sure where the 4 stars came from – maybe they meant in a galaxy far, far away? The only nice thing I can say about this hotel is that the rooms are spacious. That’s it. Everything else feels like a masterclass in disappointment. Let’s start with the “all-inclusive” food situation. You have about a 30-minute window after lunch or dinner starts to get something edible, otherwise you’re left with scraps – and by that I mean bread and butter. Literally. If you're not in the queue early enough, your main course is watching someone else eat the last piece of grilled chicken. It's laughable. Calling it “all-inclusive” is like calling a vending machine a fine dining experience. Now, if you’re travelling as a couple – great, they’ve got you covered. But families? Good luck. 90% of the tables are for two people. If you’re hoping to sit and eat with your partner and kids, you’re in for a logistical puzzle every mealtime. The service? Mixed at best. Some of the waiters were lovely, and clearly trying their best. But the guy at reception – wow. Rude and unhelpful doesn't even begin to cover it. It was like we were bothering him just by showing up. Basic manners don’t cost a thing, and yet somehow they still felt too expensive for some of the staff here. Drinks? You’ll need to queue 20 minutes for a watered-down beer. They have one bar open for what felt like 500 people, and only one poor soul working behind it. Honestly, we ended up going out every evening just to get a decent meal and a drink that actually tasted like what we ordered. Yes, it’s a cheaper option, but if you’re hoping to actually enjoy your holiday, I’d recommend looking elsewhere. Unless, of course, you're in the mood for bread, queues, and being ignored. In that case – this place is perfect.

Stephen Jackson

Definitely not a 4 star as advertised... The whole place is severely run down. The hotel is filthy, we had 2 different rooms which weren't cleaned throughout our 7 day stay.. Neither had working air conditioning. The pool is dirty with algae stains around it, there's also lots of broken tiles round the pool which makes it dangerous. The food choice is bland and sometimes very undercooked. The bar only has 1 member of staff working meaning the queues are sometimes massive and they frequently run out of cups/glasses. Overall, The hotel needs major refurbishment to bring it back to its 4 star rating and definitely needs more staff to cope with the amount of guests they have. We certainly wouldn't return.

Karolina Khatsevych

Our stay was nice. The place and view incredible. Hotel stuff friendly and helpful. Plus for kids disco at the bar in the evening. However hotel was little bit dirty (the corridors) but rooms were cleaned almost every day. Huge minus for cleaning swimming pool only once a week(?!). Food was okey - large selection, fresh fruits and vegetables. Good resort for kids. And really good connection to the ocean - very good localisation. I recommend as average quality.

mira chan

My First Holiday in Spain and on a island! It was great, everything on it. Except for the rooms, which were a bit stuffy. Best wishes to Maria, the wonderful waitress at the pool bar. Also best wishes to the waiter at the cocktail bar, whose name I never got around to asking... he has a silver earring. Thank you for always „sweetening“ my cocktails.🙃

Laura Becht

I had an amazing stay at Bahia Calma Beach! The apartment was clean, modern, and just a short walk from the beach. The staff were super friendly and helpful throughout my trip. The pool area was perfect for relaxing, and everything I needed was nearby. I absolutely recommend this place – I’d definitely come back!

Lana Novak

We had a very pleasant stay! The rooms were spacious and clean. The furtniture was a bit worn out, but that happens. THe location is conventient (very close to the beach) and the personell is accommodating. We hope to come back again!

K. K.

I rented an apartment in your hotel and while everything else was fine and the location was fantastic, very close to the beach, I had a serious issue. Under the roof of the solar terrace, I noticed several beehives. I am allergic and was extremely frightened. I reported this to a staff member, who took pictures and assured me that the problem would be addressed. Unfortunately, nothing was done about it. I am attaching photos of the hives. Our apartment was located right next to a shopping center with bars and nightclubs, so it was a bit noisy in the evenings, but we didn’t mind at all—in fact, it was convenient to have places to go out nearby! Next to the apartment, there is a large plot of land with abandoned buildings. Apparently, a major construction project is set to start there soon, so it’s worth keeping that in mind. That being said, the hotel itself is very nice and definitely worth visiting.

Besolutions 4

Great place to stay in Costa Calma. Very friendly staff, clean rooms that are well maintained, and it's centrally located in town near shopping, restaurants, and super close to the beach.

Emma Dalzell

Perfect location, lovely welcoming service on arrival. Rooms are simple but very clean and have all the basics you need for making meals. Very quiet and perfect for what we wanted!

MFW PRG

We stayed here for one week during spring break with our family of six. We chose this place because the hotel looked very beautiful, and indeed it was. The pool is large and well-proportioned, offering a nice place to relax. The atmosphere was very beautiful, though some areas were closed for renovation. However, we were quite disappointed by many aspects of the service system, as follows: 1. It took more than 30 minutes to check in for two rooms (actually 45 minutes). 2. The map directing us to the rooms was confusing. 3. The restaurant was small and couldn’t accommodate the number of guests staying. It was very difficult to find an empty table, and there were no large tables arranged for big families, unlike other hotels we have experienced. 4. The kitchen staff seemed upset for some reason; they didn’t smile or greet us. 5. You cannot get your own drinks from the machine; you must wait for a staff member to take your order at the table. They only come once, so if you want a second or third drink, I recommend ordering them all at once. 6. The biggest problem was the staff clearing plates. It seemed like they were understaffed, causing significant delays. 7. At the outdoor bar, you must wait for a staff member to come to your table to take your order—you cannot order directly at the bar. On the first day, we waited 10 minutes with no one coming. We then stood at the bar counter to order, but when they realized we wanted the drinks brought to the table, they told us to sit and wait at the table again. We politely complied and waited nearly 10 more minutes, only to see a black male waiter take the order from people who arrived after us. Our family’s patience ran out after over half an hour without getting any drinks. After that, we never visited that bar again during our stay! If the service system could be improved, it would be great because your hotel is truly beautiful.

Miss Ilazi

Overall, everything was somehow fine. The food was good,fresh and clean. There weren’t a lot of options, but what they had was good enough. I’m satisfied. The rooms were clean, and so was the area. The employees were sooo respectful and helpful! The only bad thing was the noise 😩. I had read some reviews about it before coming, but I didn’t think it would actually bother me. You could hear every conversation from the next room. That was honestly a bad experience. The couple next to me was really loud, and even if I managed to fall asleep, I’d wake up in the middle of the night. You better bring something for the noise, or you’ll end up listening to other people’s fights 🥲. But anyway, overall it was fine,I do recommend it.

Martin Jelínek

Excellent hotel. I was here twice - in 2023 and 2025. Both stays were very pleasant. The food was very good with nice variety. The best part of the hotel is the beautiful architecture.

Ewan Rudd

Overall, we very much enjoyed our week's stay at this hotel. The hotel itself is lovely and very well presented and maintained, with staff maintaining the grounds and gardens daily to ensure it felt and looked lovely. A good mix of facilities and activities were on offer for everyone, including 3 outdoor pools, one heated, one unheated infinity pool and a kids pool. The beach is only a 5-10 minute walk away. We could also see the hotel was having construction work on an additional pool and gym area, which I'm sure will be great in the future. The food on offer in the main buffet restaurant was nice, with a great selection and different choices on themed nights. One improvement would be better heat lamps at the buffet, as occasionally the food could have done with being slightly warmer. The room was nice and very clean, with comfortable beds and good bathroom facilities though it was slightly tired and could benefit from a little maintenance (balcony door not closing fully - addressed swiftly at the time, which was good; other general wear and tear). The walls did also seem a little thin as you could hear people in neighbouring rooms, though overall it did not have a significant impact on our sleep. The safe in the room requires an additional cost of €7/day - something we felt should be standard for guests to ensure security and privacy and is something that is offered for free at many other hotels. In addition, "all inclusive" still has a lot of things which aren't actually included and may be misleading, so just be careful. Generally, staff at the hotel were very helpful, especially in getting minor issues addressed rapidly to ensure our stay was as pleasant as it could be. However, very occasionally it felt like we were being a nuisance and staff were slightly abrupt or rude. For example, when trying to enquire about certain things, such as when we asked if were still able to use the facilities after checking out, as our transfer did not arrive until 4 hours later, we were met with an abrupt response. Though in the end we did get the answers we were looking for. In summary, it was a lovely stay at a lovely hotel and I would recommend it to others. The facilities were great and we very much enjoyed our week. There are just a few points where some improvement is needed which is what brought our rating down slightly. But this could just be unlucky and I would still recommend it to anyone considering it.

James Kelly

Where to start we had 4 days here from the 22nd of July and while we had a great holiday there are some things that need to be addressed. Firstly both myself and my son contracted an ear infection presumably from swimming in the pool I’m now in hospital as my ear drum has ruptured which I can’t help but think if the pool was chlorinated this wouldn’t of happened. Secondly we were told on arrival that the Eden restaurant was open on Thursday- Saturday and no need to book, Thursday came and we went down all dressed up with no where to go! As the restaurant was closed and had been for months!! Told there was another a la carte restaurant but this is not included in your all inclusive. Thirdly after asking multiple times about check out and what time our all inclusive bands run till we where told until we leave then on check out we where told that the bands stop working at 12:00 we where there till 5:30pm great no lunch for us then an hour later I was approached by a member of staff who asked if I would like to at lunch and offered a meal voucher… it’s almost like each member of staff only has a little bit of information and you need to talk to everyone to get the whole picture! While the above did put a dampener on our holiday the staff in general where very nice and the hotel is gorgeous one can only imagine that once the building work is finished it will be a very lovely hotel just remember to pack swimming ear plugs!

Damian Pawlowski

This hotel doesn't deserve a 4 Star. I think it needs a sanitary inspection. Every time I tried to eat or drink at this hotel, the coffee mugs were dirty, and I had to search for clean dishes. There was food, but for me, it was mass-produced (really poor quality). I've been to many 4-star hotels and I've never seen rooms not cleaned on Mondays. As an H10 member, I was supposed to be greeted with champagne, but instead I was greeted with a bottle of water in the fridge, which was only for our welcome, because the other days there was only a light inside the fridge and nothing else! Water in this hotel is a real luxury, impossible to get. I didn't expect alcohol, beer, or cocktails, but no water is absolutely shocking. For a 4-star hotel, there should be a kettle in the room to make tea? Next, Restaurant Route 66 is a joke. This restaurant serves food identical to the cafeteria, only served better and differently. The ice cream in Route 66 is exactly the same as the main area except you get a few extra buttons on them😂 and the only difference between the burgers is that it’s already made and you don’t have to put it together yourself! The tables were wobbly and dirty you can’t have a glass of wine without it spilling all over your table. People really need to read the reviews before going to this hotel, because it's a real waste of money and your own health. Not to mention the wind in this hotel. It could blow you away almost every day there. I DO NOT RECOMMEND THIS HOTEL.

James Travels

Just come back from what can only be described as the most amazing weeks holiday I have had in years. We stayed as privilege guests so all the benefits of that were amazing, breakfast and dinner in the dedicated restaurant with the best hotel food I have ever had. Maria J who looked after us in the restaurant was also amazing and friendly. We had a terrace suite which was incredible with everything you needed. The pool had plenty of space for sunbeds and was great to sit around, there was plenty of shaded areas as well. The hotel is very well looked after and was clean everywhere, and the staff were always out looking after the grounds as well. We would not hesitate in going back, and are planning to book again for next year as it was completely faultless, the whole week was incredible.

Oleksandr Latyshev

Overall rating: I do not recommend. The location and beaches are top. But everything else is terrible. There is no transfer from the airport to the hotel and back. The hotel room is normal, but the shower latch is missing, the light in the room goes out, the room card systematically does not work, the faucet in the shower lives its own life (every five seconds it switches to boiling water). The food is monotonous, nothing out of the ordinary. There is practically no entertainment, no music plays on the hotel grounds, no parties.

A P

I do not recommend this hotel to anyone. The hotel does not deserve a 4-star rating; it is the worst hotel we have ever stayed in. In short, a wasted holiday. The hotel rooms are not cleaned thoroughly, many things need updated and to our surprise, they don't clean the rooms at all on Mondays- we have never heard this before in any hotel/any country we have ever been in and we travel very often. I advise you to read the offer carefully, because the bottled water in the room in this hotel is only for a “welcome” on the first day you arrive, the rest of the days staying you don’t get bottled water, there is no kettle, you can't make tea, let alone a coffee. This should be an obvious requirement for a 4-star hotel. In the main restaurant, or rather the dining room, because it's hard to call it a restaurant, the dishes are not washed, the tables are sticky, the staff can't keep up with cleaning the dirty dishes, and cockroaches are flying around the dining room. The food is of the worst quality, the cucumbers are rotting, the meat is not fresh. The fish were like fish scraps, the omelets were inedible, made from a ready-made egg-like mixture poured from a large plastic bottle with a huge amount of preservatives, which is noticeable after swallowing. The drinks were terrible, all from machines. The coffee was not drinkable. Sugar is the number one nutrient in this hotel. To drink coffee that wasn't made from a machine, you have to wait until 11 a.m because that's when the coffee shop opens. The hotel staff was unfriendly, as if they were working as a punishment. During a week's stay, you're allowed ONE visit to the ROUTE 66 restaurant, which is another one of the scams for this hotel. The food is exactly the same as in the main dining room, only served in better glasses and served by a waiter. The wine was the same- sangria from a machine, only served in a wine glass. Everything was tasteless and low quality. As for alcohol, vodka and martinis were from bottles, the rest of the cocktails are terrible. They shouldn't be called Aperol Spritz, because that's not the drink. In short, you can forget about the cocktails. The pools are okay, but also dirty and not cleaned from the previous day. Pool towels are changed once a week for free; if you need a new towel during your week, you have to pay, which was an absolute shock for us. The pool bar isn't for the picky eaters, and the same awful drinks from vending machines with tons of sugar. The water is terrible, undrinkable. I had all-inclusive, and I don't drink alcohol, only water. In this hotel, it was almost impossible to drink bottled water; you had to wait until 7 p.m. for the alcohol bar to open. The hotel is located in the windiest part of Furaventura. Without leaving the hotel, you might have false memories of this island, that only the wind blows there. Drive 20 km away and its beautiful, hot and there's no wind. In recent days, I've become very very sick due to the overall situation, strong winds, and poor-quality food. Being ill also proved to be a major challenge in this hotel room. I had medication to dissolve in water, and the lack of a kettle or a glass/cup in the room was a problem. Everyone associates holidays with rest, relaxation, and a good time, not stress, illness, and lack of drinking water. I'm returning sick, with cold sores on my lips, and stressed. I don't recommend this nightmare to anyone; it's bad for your health and returning with unpleasant memories.

Adéla Beháň

⭐️ 1/5 – One of the worst holidays we’ve ever had! This hotel is nowhere near a 4-star standard – we honestly felt like we had arrived at a place abandoned for 100 years. • Accommodation: no help with luggage, towels (including beach/pool towels) could only be changed once during the entire stay. Room cleaning only every 2 days, and we had to leave the bin outside the door to get it emptied. • Food: absolutely terrible – meat was inedible and tasteless, hardly any fruit, almost no vegetables. Our kids spent the whole holiday eating plain pasta and fries. Drinks: only sodas, water, wine and beer. No juices, coffee was awful. • Bars & pool area: for a hotel with 500–1000 guests there was only one bartender at the pool bar – endless queues. The pool area was never cleaned; dirt and trash just piled up each day. Sunbeds at the beach were charged even though we were on all-inclusive. • Service: staff was clearly overwhelmed and couldn’t even clear dirty dishes from tables. • Organisation: lunch served only from 1–3 pm – completely impractical with small children. For €6,000+ (150,000 CZK) we expected at least a basic standard. We would never recommend this hotel to anyone. The airport bathroom was honestly the cleanest place of the entire holiday.

Adrian S

Nice hotel, though it's about an hour’s drive from the airport. We stayed for 7 nights and found the rooms clean and spacious. Personally, I found the food a bit bland and lacking in seasoning, but there was a wide variety to choose from. The staff were absolutely amazing—friendly and attentive. There’s not much to do at the hotel itself, so it’s more suited for relaxing. A beautiful beach is about a 15-minute walk away, which wasn’t too bad.

Jane Waite

Stayed at this hotel for a week on 18June 2025. Nothing really to do at resort but for us we just wanted a relaxing week away. U could get taxi to nearby town. The hotel itself was amazing, the rooms were spacious and very clean. All inclusive food was delicious and so much choice for everyone. Staff were so friendly all in all would definitely recommend this hotel if you just want to chill and relax ❤️

Troy Hynd

If you are a fan of the walking dead, then this place is ideal for you. The actual hotel itself is nice. There is no night entertainment here whatsoever. The bar is only open when the food is on and the bar by pool is open till 18:00. Joke if you ask me. Its that quiet here other ppl dont talk to each other, they get there food and take drinks from bar to there rooms. The food was so bland and boring absolutely nothing to rave about. It's about a 20min walk to civilisation and beach. Apart from all this disappointment..the stuff we did we enjoyed ourselves...thoroughly recommend the (oasis zoo) its about 15min in car. Never again.

TONY TWIST UK

Hotel Taimar – Costa Calma, Fuerteventura My partner and I stayed at Hotel Taimar for a one-week holiday, a trip we had been looking forward to all year. We saved hard for this special time away and even contacted the company before traveling to raise some concerns. Unfortunately, our experience did not meet expectations. The hotel is located in a very quiet area with not much around. While the room itself was clean, that’s where most of the positives end. The food was consistently cold with very little variety, and we ended up eating out most of the time. The dining room had a constant wind blowing through it – we had to weigh down napkins and sachets to keep them from flying away. The pool area was equally windy, with cups and other items being blown around. There was no shade at all, and the area looked more like a therapist’s pool than a relaxing resort space. The shade curtains were zip-tied and unusable. There was no entertainment provided during our stay, and there’s no lounge area to relax indoors. The atmosphere felt sterile – more like a hospital than a holiday resort. Alcoholic drinks were extremely weak, and there were no snacks offered between meals – very disappointing for what’s marketed as “all-inclusive.” Our room had a TV, but there were no available channels. Hygiene was also a concern – I witnessed a chef wiping sweat from his face with his bare hands, which was quite off-putting (hopefully, he washed his hands afterwards). Some staff members were friendly, but this wasn’t consistent throughout. It’s clear this hotel does not live up to an all-inclusive standard. On our final full day, we got a day pass to the Costa Calma Beach Resort – and it was everything this place wasn’t: lively, well-equipped, and actually felt like a holiday. Sadly, I cannot recommend Hotel Taimar and would not return.

Hanna

Let’s start with the bad. There’s a giant gap in the bathroom door on all four sides. No sound isolation whatsoever, and absolutely no feeling of privacy. It’s hard to understand this design choice. The food is mediocre to outright bad. They don’t use any spices or even salt, so the meats are tough and dry. The fruit selection is basic, often looking like it’s been sitting around for a while. No fun tropical fruits like the ones you see in the local markets, which is disappointing. Breakfast is especially boring, it’s exactly the same every single day, with zero variety. The overall quality is underwhelming, and the fruits and vegetables don’t taste or look fresh. Housekeeping was also a letdown. The floor in our room wasn’t cleaned for days, and the water glasses weren’t replaced, despite us putting them in the sink and on the floor. We had to go and specifically request it, which is just wild for a four-star hotel. The pool situation is frustrating too. It closes at 6 PM, which is so early it basically makes it unusable for evening swims. And even when it’s open, the water is cold (the wind doesn’t help), so it’s not really enjoyable anyway. A small thing, but still: the toilet paper is terrible. Super thin and cheap. I got a cold during the trip and made the mistake of using it to blow my nose - huge regret. 😀 Also, there’s no bottled water in the hotel, and you’re not allowed to fill your own bottles from the water coolers in the common areas. That just feels ridiculous, especially in a hot climate where staying hydrated is essential. Now, for the good things. The room itself is lovely - new, modern, spacious, and with a good amount of storage. The bed is very comfortable, and the shower is great: large, good water pressure, and pleasant to use (though the shelf space for skincare is a bit limited). The biggest highlight was the staff in the restaurant and bars. They were absolutely amazing. Friendly, helpful, and genuinely kind. They really made our stay so much better and left a great impression. The drinks were also a pleasant surprise. While the variety isn’t huge, the quality is solid. They use good alcohol and the beer is especially nice. It was my birthday during the stay, and they left a sweet note and a bottle of cava in the room. I know my partner requested it, so I’m not sure if it would’ve happened otherwise, but still it was a lovely touch and very much appreciated.

Anna Moiseyeva

📍The hotel is in a very quiet area – a true Costa Calma. The hotel is small, calm, and simple, but well taken care of. You can see that the staff works good to keep it clean, they are friendly, and welcoming. 🍽️ The food is okay. A big plus is the very tasty coffee, very good wines, and a wide selection of cocktails with All-Inclusive pass. 🎶 The hotel offered live music in the evenings, and even by the pool during the day. It would be great if there was more things to do in the evening time. It’s really quiet around here. 🧞‍♂️The real gem of the hotel is Daniel. He speaks 5 languages and brings incredible energy. Always smiling, kind, full of life person which makes everyone feel positive. Big thanks to D for the excellent taste in music, sports, for dance lessons and for teaching me Spanish🫰🏼 🚗 For those thinking about renting a car – just across the street from the hotel is Avia Rent Car, only 1 minute from the reception. I really recommend this rental company!

Harry

This hotel was perfect for our holiday. We wanted to relax, and this hotel being adults only was perfect for that. The receptionist and staff can speak multiple languages, so it was helpful to us in Spanish and Enhglish. The food every day was food, but the cocktail menu was quite small. The outside area was nice, and there was always space on sunbeds when we went in June. However, due to the strong winds, there weren't always working umbrellas as they'd been broken. It is in a good area with multiple excursions available and a day trip at the zoo. Also very close to the beach if you leave via the back gate by the pool.

Megan Robertson

Just spend 7 days here and This hotel was everything we needed! The rooms were absolutely stunning! And so clean! We had a swim up room which was perfect, would definitely recommend! You also get 2 bottles of water each day from house keeping! The food was lovely, fresh pancakes and churros at breakfast. Fresh pizza at lunch and dinner with a large selection of cheese, fruit, meats and desserts. There was even a chocolate fountain one night! I was a bit apprehensive after reading some reviews but honesty I don’t know what anybody is on about. The hotel is lovely, the staff go above and beyond. Would definitely recommend! Had a lovely relaxing holiday and wish we had stayed for longer

Lizzie Haigh

Loved this hotel. Food was great, evening entertainment was great. My favourite part was my classes with Daniel. We did the 10;30 yoga class in the bar, really helped us relax for our holiday. We also did the aqua gym also with Daniel which was absolutely hilarious and also bought the energy of the whole hotel up. Would recommend any day!!!

Millie Kingham

The whole place was just so lovely for the price we paid. Lovely other guests, staff were super friendly & were always ready to help out if needed - anything we asked didn’t seem a problem to them. For someone who is a fussy eater the food there was beautiful, constantly freshly cooked & super clean. I loved that when chilling by the pool, we had some music (low level) some entertainment (saxophone) & of an evening we had more entertainment which was also a surprise, the entertainment was tacky either & was quite nice to go to off an evening. On one of the pool days we got told there was a Sangria class by the pool & wow the guy that done it was AMAZING so friendly SOOOO funny & he got so many people up & doing it. Everything at this holiday was good from start to finish. And for someone like myself who has high standards & is quick to jump on the bad things, I honestly can’t say anything bad about this place. We are already wanting to go back there this year. Food & drinks were always available anytime of the day. Holiday is perfect for a small getaway in the sun

Ana julia Da silva prassel

Me and my Boyfriend went to this Resort and i can assure you, we absolutely loved it. The location is so great. In front of the beach, it has bars , a wonderful tasty Restaurant open at Mornings Mid day and Afternoons, nice Night programs and Service. I also must say that the Animation team was so great and nice. You could talk with them easily and not just the programs at the day where nice, but even the Rest of the Guest where always friendly and motivated people who had as much fun as we had. A little bit of everything they had there, for kids and adults. (No spoilers) I can totally recommend it if you just want a relaxing and chill Vacation with your Family. Lots of Love on the service people!

Kelsey Pye

I absolutely adore this place. The first time I ever visited this place with 7 years ago with my family and ever since that day I had fallen in love with the place. Fast forward a few years I decided to go on a solo holiday here and it was the best thing I ever did, I have never been to a place where I felt at ease, I felt very safe visiting places. I honestly couldn't fault it, the staff are absolutely incredible they are nothing be friendly, polite and they go above and beyond to make sure your having the best possible time.

Emine Karadag

We recently stayed at Costa Calma Beach Hotel in Fuerteventura, and while we had an enjoyable holiday overall, the hotel didn’t quite live up to its advertised four-star status. The setting itself is beautiful, and the hotel is kept very clean thanks to the hardworking housekeeping team. Toilets were spotless, bins were never overflowing, and the general cleanliness of the hotel was consistently good throughout our stay. However, there were several areas that fell short of expectations. The food was very basic and incredibly repetitive. With a small kitchen and not enough staff, dishes would often run out, leaving guests waiting for replenishments. The dining experience felt rushed and understaffed, with staff focused more on clearing tables than delivering a quality service. Despite their hard work, it was clear they simply didn’t have the time or resources to offer the level of service you'd expect from a four-star hotel. There was also a noticeable lack of management presence. We only saw members of the management team on one evening – coincidentally the only night that felt a bit more special, as we were greeted at the restaurant entrance and handed questionnaires. That extra touch of hospitality should have been a daily occurrence, not a one-off. The hotel itself, while charming, is in need of updating. It has so much potential, but it lacks any standout features that would justify a four-star rating. The evening entertainment (or "animation") was underwhelming. We hoped for a taste of local culture—traditional dances, Spanish-themed nights—but instead found the entertainment very basic and uninspiring. In short, we did enjoy our time at Costa Calma Beach Hotel, largely thanks to its location and cleanliness. But the experience didn’t match what was promised. It’s currently a solid three-star hotel that could become something really special with better staffing, improved food, refreshed entertainment, and more consistent hospitality.

Elena Ros

Horrible experience. Health and Safety does not exist here. Food is crap. Staff does the best they can with what they have and I feel super sorry for them. Food keeps on coming day after day for breakfast, lunch and dinner. Best option is their frozen margarita pizza. Even plain pasta is horrible. No information at all about allergen ingredients in food. You have to guess the flavour of ice-cream, for example. Spiderwebs, cockroaches, signal of fire extinguisher missing together with the extinguisher itself. Laundry service does not work therefore no clean towels or bed sheets. Storage luggage is a room by the entrance without any control, anyone comes and goes with suitcases. Abandoned areas. Showers by the pool do not have drainage. Little fountains by the beach access to clean your feet are either flooded or covered in dirt. Wrote a formal complaint and waiting on a solution. They might offer you a new brazelet to go have your meals in another hotel, that's not a solution. Go to another of their hotels where meals are the same. It is stressful and this is definitely far from being on holidays.

Katri Suhonen Berg

⸻ The rooms in the main building are nice, but extremely noisy at night. There were lots of drunk people outside after the bar closed at 1 AM. The food was good, but there was a lack of cups, glasses, and plates — and the overall cleanliness was just awful. The surroundings are beautiful — a lovely oasis — but the hotel itself is in desperate need of renovation. It’s basically falling apart. We stayed at this hotel many years ago and find it a real shame that it has been so poorly maintained.

Agnieszka Byszko

An amazing hotel with great views and access to the beach. All the staff (bar, kitchen,waiters)are really friendly, polite and do everything to make your stay enjoyable. The reception staff are really caring and helpful. When I wasn't feeling well they were always attending and doing all they could to help. The entertainment team was amazing during the day but there wasn't much going on in the evenings. Quite boring in the bar. Food was the best of all the other hotels I stayed in. The only downside is that by the pool there isn't enough sun loungers. There is no kettle in the room but if you ask in the reception they will give it to you. They also have a beach bar where you can sit in the shade for a moment to enjoy the seaview. All together it was an amazing holiday, despite the last few days I wasn't well, but I will definitely go back there ☺️

Karolina Bobkowska

The stay could be quite great if not situation with theft. Few things disappeared from the wardrobe. In the middle the stay, this situation was reported to the reception. No one checked anything, no one reacted, at the end we did not even hear a word of apology. We asked many times reception if the maybe check and maybe know something. We felt ignored until the end, which is unpleasant for us. On other topics, the hotel guests are 80% German, as are the entire area. Low level of entertainment. The rooms need renovation and are very old and worn, but are clean. On the plus side: the hotel is located in a very nice area. The entire surroundings of the hotel are very nice. Right next to the hotel is a beach, beautiful views. The service in the restaurant was always smiling, the same at the bar. So for their I could get the best opinion. The food was very good. Lunches were worse, but dinner was very good. If not situation with theft and if we had heard any apology, I would have rated the stay much better.

Mykola Kulian

First of all, this is officially a 4-star hotel — and I’m reviewing it accordingly. Location: Great — right on the beachfront. Lots of souvenir shops nearby. About 100m away there’s an “African market” a few times a week with good deals on souvenirs. Room: At first, we got a very poor room with a terrible view. After speaking to reception, we were moved to a much better one — quickly and without fuss. Only sharing photos of the new room — the issue was resolved promptly. Service: Staff is polite and friendly. Housekeeping was inconsistent: sometimes excellent (even without tips), sometimes very poor (even with tips). But reception always helped fix it. The hotel manager regularly checks in with guests — that’s a big plus. Food: Very good for a 4-star. Meat, fish, fruit, cold cuts, ice cream. Sparkling wine at breakfast every other day. Full self-service; waiters only clear tables — and they did so with varying efficiency. Entertainment: The animation team was amazing — full of energy all day long. Great with both kids and adults. Big thanks to Paolo and Suzy! Other notes: Guests are allowed to take food and drinks outside the restaurant. Dish return bins are placed around the hotel. Tide schedules available at reception — useful for beach walks or surfing. Wi-Fi is weak — but that’s probably a good thing on Fuerteventura. Conclusion: Very good value for money. I can definitely recommend SBH Taro Beach.

Ben Dowling

Rooms are extremely dated and run down. No kettles, water or anything in Rooms. Wouldn’t provide a kettle either. Snacks are very limited. Couldn’t get any hot drinks/refreshments until 0800. Food during meal times was good, plenty of variety and always fresh/hot This resort definitely caters more towards Germans than anyone else. 90% of the entertainment was German. Enjoyed the location although there is very little to do in the area, very quite Definitely not 4 star, would say 2/3 at a push. Would not return

Mateja Duh

This is a bad hotel with worst manager J.Lo. We were robbed in hotel room, stolen all money, manager didnt do anythink to help us out and we were with kids in hotel! we pay for 2 rooms more then 4000€, 1first day waiting more then 4 hour to get room, and we get only one?! after showing all papers and recives manager gave us second room, but there were people allready in?! He pick us room with double flor for 2 nights and then we wil get our rooms we pay - after 2 night we were roobed!! Interesting! we newer get rooms we pay and after we were robbed manager was avoiding us, didnt talk to us... NOTHINK!

Stacy Naylor

My second visit to the hotel, and now I'm back home planning my next visit! The rooms are clean, spacious and quiet, a perfect place to retreat and read away from the afternoon sun. The food was fantastic - served hot, with a wide variety, and plenty of cook to order options as well. Every member of staff I encountered was friendly, and their attention to detail was unbeatable. I stayed all inclusive in a pool view room, which was the perfect location - near to everything, but still set back enough to feel private and tranquil. Would recommend to anyone looking for a relaxed peaceful break, in a beautiful setting close to the beach.

Dominik

I have booked flight and hotel as a package with all inclusive. The 1h car trip from airport to the hotel was not bad, due to the prepared shuttle service. Hotel is super clean and in a very good shape, so that vacation atmosphere starts already at the entrance. Buffet is changing every day with mixed local and international food. Very good quality and very friendly service. Several bars offer over the day good coffee drinks and snacks. The pool was a bit cold in the end of May as well as the ocean. The beach is just 50meters downstairs from the pool with amazing sand and water quality. Animations are in a good balance like evening music or a sangria curse. Overall is the atmosphere very cozy and perfect for a relaxing couple holiday.

Emily

Cannot recommend H10 playa esmerelda enough! We had an absolutely perfect holiday here, the room was gorgeous, the pools were lovely and the staff were absolutely amazing. The indoor pool is perfect for when you feel like you've had enough sun but don't want to head back to your room yet. Plenty of sun loungers available no matter what time. So much choice for food, we never got bored of the menus on offer. The beach is just a short walk away. Such a relaxing, peaceful holiday, I feel completely recharged after my stay here.

Gréta Hengericsová

We were really suprised with a hotel, everything was amazing. We came late to the hotel because our airplane had delay and they prepared dinner for us to our room. Rooms are clean. Personal friendly and kind. With a food we were really satisfied. Beach is really close to hotel, it was just couple steps from our room. Beach is really clean with amazing sea. Thank you!

Joe Welbourn

Lovely hotel and staff! We thoroughly enjoyed our stay at Esmerelda, a lovely quiet hotel with great views of the beach. A special shout out to Wajdi who looked after us all week. Friendly, polite and extremely talented (speaking 6 different languages!) He always informed us of events happening throughout the day and evening and we really enjoyed taking part in all of these. Wajdi would always check in throughout the day and made our holiday all the more fun. He was lovely to talk to, approachable and a credit to the hotel. We hope to return in the future.

Dwayne Dean

Air condition wasn't working, but at night cools down to 72 in the summer. Don't forget your own shampoo because there they only have small packs to use, duschgel auf deutsch. Oh wifi isn't good there too, signal to weak , it's everywhere in the hotel , if possible use cell carrier.

Boriss welcome

I want to warn everyone that the staff works with discrimination of clients, if you are not from Germany then the reception will wipe their feet on you, they do everything for vacationers from Germany, the hotel chain belongs to Germans, 80% of those coming to the hotel are supplied by companies from Germany, so they smile at them. As soon as they hear another language - the delight immediately disappears. I would like the owner of the hotel to pay attention to the discrimination.

Milad A

My family’s experience at this hotel was extremely disappointing. We arrived with two small children and were shocked to find that harsh chemical products had been used in our room. When we expressed our concerns to the management, we expected understanding and a resolution. Instead, we were met with an astonishing level of arrogance. The manager was dismissive, insisted the chemicals were fine, and when we said it was unacceptable, we were told to leave immediately—no refund, no compensation, nothing. Do not waste your money and time in this hotel.

A b

Been three times, very relaxing, great food, good entertainment. The hotel is 3 minutes away from the beach which has soft golden sand.

Helen Strachan

We have been returning to this hotel for the last 8 years or so - despite travel agents trying to get us to move to more updated hotels . No uk holiday companies organise packages here now. We have to get our agent to book the flights & rooms for us & we email the hotel to choose our rooms. The hotel is a bit tired & needing some maintenance really, but it is great for us. Positioned beautifully in the centre of Costa Calma beach & easily walked to down a prepared path. When the tide is out you can walk for hours along the sand. All bedrooms have big balconies and are a good size with large en-suites & cleaned daily . Only the 4th floor does not have a sea view - obscured by the other floors. Staff are very friendly & helpful. Food is a good selection of hot & cold buffets with most of the hot food freshly cooked in front of you. There are 2 big swimming pools & plenty of sun beds & outdoor poolside bars. Putting green overlooks the beach. Spa area has a small indoor pool & weight room , jacuzzi, sauna etc massage treatment etc hairdresser. Most clients are German & not youngsters & don’t tend to speak much Spanish or English . Very few children come here. Evening entertainment is good & tends to be outside in the sheltered bar area . Evenings are quiet . Most folk go to bed by 11 A small shopping centre is a 5 min walk away to get water, snacks, suncream etc

K Massey

We had a fantastic stay at the Risco del Gato. The journey in a private transfer took about an hour from the airport. Check in..On arrival we were greeted with a warm welcome. We were given the wifi code & a map of the hotel, which proved very useful until we found our baring's. The hotel has 3 blocks of rooms, there are approx. 60 suites. Our Room...What incredible rooms, as the hotel name suggests it is a suite. We had room 308, which has a sea view. The location of this hotel means that very few rooms have a full sea view, but our view was still magnificent. We had a bedroom with 2 large double beds, a TV, dressing table, and a stereo player (very retro) A large wardrobe with a few drawers and the payable safe. The bathroom is housed in the round part of the suite, has a walk in shower, 2 sinks, a jacuzzi bath & a toilet. The ceiling has a large clear dome so it allows lots of light to flood the room. There is a lovely sitting area, which has a sofa, a large Fridge with a working freezer compartment, Kettle, Coffee Machine desk & a TV. It is here you can sit and watch the Sea. This room has a wall of glass & overlooks the suites front terrace, which has a table and chairs. The suite has another terrace which is private with sun loungers & an outdoor shower. The cleaner for our room was Carmen, she did an extremely good job.A small bottle water, wine and apples milk/sugar sachets complimentary The hotel is not new & modern, some of the fixtures in the bathroom could do with replacing, but only from an aesthetic point of view.We had wifi throughout the hotel & found it fast & reliable. Restaurant & Entertainment...We were booked with B&B. Breakfast was brilliant. It is served buffet style in the restaurant, with lots of choice. There is an egg station for fried, boiled, omelette as well as bacon & pancakes. Please note if you are a vegetarian that the bacon is cooked on the same hot plate. The bar in the reception area was open in the evenings, the last night we stayed there was a singer performing in the hotel. The drinks on the hotel were reasonably priced. Pools..The hotel has 3 pools, 2 outdoor and a heated indoor pool. We did not have issue securing a sunbed at any time of the day. The hotel provides pool towels, which you collect and return to a lovely lady sat near the pools. There was no daytime entertainment or even music around the pools. Grounds and facilities...The grounds are well kept and have housing station for wildlife and cats. The cats can be seen roaming the hotel grounds and as they are well fed by the hotel they do not approach you. Gym & Spa...The hotel does have a gym but the equipment is neglected and I was unable to do a basic workout. Apparently the running machine does work, but I am not a running type of girl!! There were no free weights to speak of and the lifting weights were not of much use. Some of the equipment looked like it was usable but there were no diagrams on each piece. So my one plea to the hotel would be get some new bikes, a new cross trainer and free weights so that a basic workout can be achieved. We did not visit the Spa.This is a very peaceful hotel, and is a great place to relax. We hardly saw another guest outside of meal times, it felt like we had the hotel to ourselves at times. Beach...The beach is a short walk from the hotel and it is downhill. Restaurants and shops...Costa Calma is not a big bustling resort. It has a few restaurants and bars ,a few touristy shops, 2 spars and a hiperdino. which are approx 5-10 min walk from the hotel. The architecture of the hotel is very interesting and there are pictures and information in the reception and bar area and the reception staff were also very knowledgeable about the hotel when we asked questions. We really enjoyed our stay in this hotel, we have mentioned its imperfections but this did detract from the enjoyment we had whilst staying here.

Barry Ryan

Had a wonderful time. Lovely sea view (we paid extra) room had everything we needed and had lots of space. Staff are wonderful, nothing is a problem and they are super friendly. Some parts are a bit jaded but didn't bother us. You can walk into town and the hotel is near the FV2 for touring. Near the beaches, shops bars etc. Not one of those big hotels which are a bit impersonal at times. Great place may go back again, which we don't normally do.

Alena Malchanava

Relaxing, quiet, great for escape and chill out time holiday hotel. Great location, walking distance from the beach. Very friendly staff. Suits are very clean, with the advantage of your own garden/ sun bathing area. Great choice of food for breakfast and excellent service. I was pleased with all the facilities within a suit and within the hotel.

Paul Bates

Delightful hotel which is very different from the soulless corporate buildings nearby. Lovely gardens and wonderful self contained rooms. The breakfast choice is absolutely wonderful. We had bed and breakfast so did not eat an evening meal in the hotel. The restaurant that adjoins the hotel (Restaurant Del Gato) is outside the security gate - the food was quite good but the building itself is somewhat lacking in atmosphere - it is a pity they could not bring this restaurant into the grounds so that you could eat outside in the cactus garden rather than a dated marquee. It was also a bit strange for a 4 star hotel that you had to pay for coffee in your room - this would normally be free. The hotel itself would benefit from having a bar in the evening where you could chill with a glass of wine.

Peter Ridge

Really nice to have a good sized bungalow, large lounge, large bedroom and very large bathroom with circular jakusi bath separate shower and twin basins. Outside terrace at the front and private solarium behind.

Ian Hopkins

The grounds are so beautiful and very well maintained, the views of the ocean are just stunning. The rooms were acceptable and the hotel was undergoing renovations, which was a bit noisy at times, but it's good to see investment and improvements happening. The location is a little isolated but that wasn't a real issue for a good restful holiday. The staff could be a bit friendlier, sometimes they seemed offish. You need to make the clientele feel like you're delighted to have them stay, it really makes a lot of difference. Overall I'd highly recommend this hotel for a holiday.

Otakar Klika

We had a great time at R2 Pájara Beach Hotel! The whole resort is pretty big, which gives you plenty of space to relax and explore. We stayed on an all-inclusive basis and were happy with both the food and drinks — there was always enough and the variety was solid. The pool is large, so finding a spot to chill out was never an issue, even during busy hours. Throughout the day, the hotel organizes different activities to keep you entertained — and that continues into the evening with fun events and good vibes at the bars. The staff were all really kind and helpful, which added a nice touch to the stay. The hotel is located right by a peaceful, almost empty beach that’s absolutely beautiful — perfect for long walks or just relaxing without crowds. About a 10-minute walk from the hotel you’ll also find a supermarket, car rental services, and plenty of souvenir shops, so unless you’re planning to explore the entire island, you won’t necessarily need a car to enjoy your stay here. The only downside? Because the hotel is built into a hillside and designed in tiers, getting around can take a bit of time. Sometimes you even have to take two different elevators to reach certain areas, which isn’t ideal if you’re in a hurry. And although the place was generally clean and well-maintained, we did spot a cockroach in our room — not the highlight of the trip, but it didn’t ruin our experience. All in all, a solid holiday spot if you’re looking to relax, eat well, and soak up the Canarian sun with everything taken care of.

OrdinaceFan

Very good hotel, always clean rooms. Two large swimming pools, one with salt water and the other with fresh water. Large selection of food and drinks. Lots of things to do in the evening and night life. Live music or bingo games we even won the bingo. There is a bar by the pool with fruit and drinks or a normal bar in the lobby. I have very good memories from here and I would definitely come back. The beach was also quite close to the hotel. Just be careful, the elevator floors are reversed.

Beata Miłkowska-Wypych

This hotel is truly fantastic! The beds are very comfortable, and the rooms are clean and thoroughly cleaned every day. The view from the balcony is absolutely breathtaking. The staff is extremely kind and helpful at all times. The food is delicious, with top-quality cuisine – special compliments to the gentleman preparing the omelets every morning – they were amazing! I highly recommend this hotel – staying here was a real pleasure!

Pavel Dlask

Disappointing from the Start – Not Worth the Price We booked an all-inclusive family vacation expecting peace, comfort, and a stress-free environment. Unfortunately, from the moment we arrived, the experience has been marked by one issue after another. Despite booking as a family, we were given two separate rooms because no family room was available. One of the rooms cannot be locked at all – the door simply opens with a light push. The second room has a different but equally serious problem: the terrace door doesn’t close properly, offering zero privacy and raising safety concerns. These aren’t just minor inconveniences – they’re fundamental issues, especially when you’re traveling with small children. Feeling safe and secure is the bare minimum one should expect from a hotel in this price range. To make matters worse, I went to brush my teeth and suddenly found my feet soaked – the drain in the bathroom isn’t sealed properly. It’s shocking to see such basic maintenance problems in a hotel that charges nearly €3000. Instead of relaxing, we’ve spent the beginning of our holiday managing technical faults and chasing fixes. For the price we paid, we expected professionalism, quality, and peace of mind. Sadly, this stay has been the exact opposite – and it’s put a serious damper on our entire vacation. Unbearable Noise – Ongoing Renovations Without Warning As if the first day wasn’t frustrating enough, the second morning brought an even bigger surprise – the hotel is undergoing major renovations. From early in the morning, we were greeted not by the sounds of the sea or birdsong, but by relentless drilling, angle grinders, and hammering echoing through the walls. There was no prior warning about any construction work when we booked or checked in. It’s absolutely unacceptable to charge premium prices for a stay in what feels like an active construction site. So much for rest and relaxation – this so-called holiday has become a test of patience. Super vacation for all that money, indeed.