Costa Calma

David Aberl

We have been there mid-September for a week as a family with a 2-year-old child, staying in a family room. We had a wonderful vacation and loved the hotel. Price-value is excellent. The food was very good, the pool beautiful and relaxing. There were always plenty of sunbeds available. Animation team and the complete hotel staff did their best to serve the hotel guests as good as possible. As we knew in advance the hotel's location is suboptimal, we had a rented car for the week. The downsides are that the hotel would require a renovation, however the exceptional price value, the delicious food and friendly and welcoming staff let us easily overlook the one or other issue. Moreover, a reported issue in our room was fixed within minutes. Many thanks!

Kevin Rockall

Arrived on Saturday. 4th day now. Lovely hotel, very spacious. Great service, staff friendly and helpful. Room's a good size, clean and tidy. Buffet style food is excellent a good choice every day. All inclusive board. Only drinks not inclusive are premium brands (Smirnoff etc). A good choice of local beers,wines and spirits are inclusive. Hotel has plenty of space to relax, by the large pool or in the many lounges and bars. Wide range of nationalities, Spanish, German French and English. Lots of activities during the day with the animation team. Would book again. A decent price under £650 all in,for 7 nights with jet2. Back home, had a great week at Drago park. Would definitely go again.

C R (Nuo)

Most workers were friendly and amazing. Love the house cleaners that they gave my kid’s Mr.Zebra felt comfortable while we were not there (so we tipped €20 for them before we checked out) 😍😆floors layer something confusing us. Foods was fine not the best but still could found something we liked but last day eggs for breakfast wasn’t not good didn’t cook enough might got sick with higher chance. Night view was nice and wind blew too. Can feel the activity team was positive for day and night. Especially love it can see different cats walking around in the hotel and we can pet them! 🐱🐱🐱🐱

Gemma

Rooms clean and a good a good size for family of 4. Food could have varied more at dinner time and been restocked quicker, tables cleaned and set up quicker instead of having to do ourselves. Bar drinks good and entertainment at night good - maybe benefit from some external acts/shows. Animation team great with both kids and adults, especially Lorenzo and Jennifer, we’re great with our 4 year old and all the family. Remote so not much around if you wanted to go out for a meal but beach a 15 minute all and lovely and the hotel run an air con shuttle bus there and back at certain times that we done twice in our 10 day trip. All in all, good for what the price we paid for an 11 night break 👍🏻

Kris Alexander Marshall

Not a bad hotel, friendly staff, clean rooms. Could be a lot better though. Could do with a mini fridge in the room. Could do with music by the pool all day, not just when the animation team are there. When they leave it’s very quiet! Could do with a kids corner in the restaurant (chicken nuggets & fish fingers). Be nice to have omelettes for breakfast. And it would also be nice to have some proper music in the evening. Like I mentioned, could be a lot better.

Samantha

After reading the reviews, I wasn't expecting much of this hotel. However, to my delight I thoroughly enjoyed our 7 night stay! The staff were all very friendly, happy, polite, and accommodating. We went all inclusive, & as a fussy vegetarian I didn't struggle to find food each day which I enjoyed. My boyfriend enjoyed all the food too. For the drinks, you have to pay €1 for a cup for the full duration of your stay, and you get this back when you hand it in, personally I thought this was a good idea. The cocktails were strong but not that we minded! Room was basic but large, we had a view of the pool from the balcony. I found all of the hotel to be very clean. Vibes around the pool were great, there were daily activities or mini excursions. Sometimes if you arrive late to pick out a bed, they were all gone. Pool area opens at 10am so there's always a queue to get beds. It closes at 6pm which I haven't experienced before at a hotel, but didn't mind. Unfortunately we didn't use the gym so can't comment. The spa you have to pay, but you get one day free use to use at any time during your stay. It has a pool, jacuzzi areas, sauna and steam room, it was so relaxing inside we loved it. No views from the hotel itself as it is out of the way, again we didn't mind this, a taxi into the town is around €5-7, or around a 30min walk. We rented a car from reception and the process was so quick and easy!! This was around €120 for three days. There's ample parking to the front of the hotel. Check out was easy and there's a shower room free to use if you have a late flight, which is great! All in all I would return to this hotel if I were to visit Fuerteventura again, and I'd recommend it :)

J Donnelly

This is my 2nd year in a row staying in this hotel. My experience the 2nd time round was different. I got food poisoning from the hotel food on my last night! The food is buffet style with plenty of options, however it is never warm and I usually nuked everything in the microwave. On my last night I ate hake and calamari rings. I had come down in late evening and skipped using the microwave. The food was below luke warm but I didnt microwave them as I thought they were cooked fresh and should be no issue. How wrong was I, I woke up the next day with no appetite and pains in my stomach. By the time the transfer bus came for the airport. I had to hold down the vomit for the 1hr journey and had diahorrea the whole flight home. It was the most horrible experience having to travel 8 hours home like that. I haven't been able to eat today or get out of bed. My room last year was a balcony room on the 3rd floor. I had no issues with noise. This year my room was on the 2nd floor with mini terrace onto the mini golf. My english neighbours had music pumping non stop. The walls are paper thin, at least in that part of the hotel. I cant fault the staff. They are all really pleasant and cant do enough to help you. Particular Jesus and Angel on reception. I stayed for a week and was happy with the cleaning service. Wednesday was the only day the cleaner didn't come during the week and I had to ask for fresh towels at reception. I hope this review helps someone. Please be wary of your food choices at this hotel. I had a great holiday but the food poisoning has left a sour taste at the end of the holiday. I am hoping to recover before returning to work.

Max Playle

Came here with my partner for a simple relaxing week, fairly decent hotel, not too many complaints but certain areas were lacking. Rooms are pretty good, roomy and clean however our soap in the room never got restocked and beds are hard (some people prefer that) and come with one pillow which was a bit annoying but you can take it on the chin. Food itself was simple and what you can expect at a all inclusive, nothing to write home about, although the breakfast they serve was bland and not nice, I ended up making rolls most morning instead of hot food options. WI-FI is not great it barely got to our room and is quite slow at times. The staff were lovely especially the reception staff , they left us food in our rooms after a late flight getting there and were very helpful. I feel like they need more staff behind bars however because sometimes you’re waiting a while. Cleanliness wasn’t a huge issue for us at all but a couple times out of the week the cleaners didn’t change our sheets and certain bins overflowed. The location isn’t great, don’t expect a lot to do in this area except look in tat shops or going to some restaurants in the area, great place to charge the batteries but not too party, The hotel do try their best when it comes to entertainment and activities though. The hotel also has a spa and gym and the pool area was pretty good as well but try and get to the pool at 10am or you won’t get a sunbed. Most guests are English or British so it was easy to get on with other couples there and most food options catered towards us but they do also have Spanish food options. Still had an amazing time but there’s always room for improvement.

Lucy Dangerfield

On arrival staff was very friendly, check in was easy and we was informed off all the rules that the property had. We stayed for eight nights (room and breakfast only) from the 9 days we were in Costa Calma we only ate the dinner menu twice €20 per person. As a fussy eater I knew I wouldn’t like much however my partner eats like a human garbage can and even he wasn’t fond of the food, it was fairly repetitive even at breakfast times. The room was sparkling and couldn’t be any better; the cleanliness level was incredible and the service from staff during our stay was amazing. The spa is €15 per person but well worth the money; we went twice in the time we were there. It’s not as busy as the main pool where you’re lucky to even gain a sunbed. The main pool is only open from 10am to 6pm which we was a little disappointed about as for an adults only hotel you’d expect to be allowed in there a little later, unless you was there at 10am sharp there’s little to no chance of getting a sunbed. People were jumping the fence and reserving beds before it even opened and nothing was done about it which did let the hotel down a little however only having one lifeguard to monitor the pool makes it difficult to look for such behaviours. Overall we did enjoy our stay and the cleanliness and staff alone made it worth while.

josie marshall

I absolutely loved this hotel, although its a little dated it is spotlessly clean. The rooms a a really good size and the pool area is lovely. Good selection of food, could be a bit warmer but I was happy with it. People that moan about this hotel are probably expecting 5 star on a 4 star budget.

Laura Becht

I had an amazing stay at Bahia Calma Beach! The apartment was clean, modern, and just a short walk from the beach. The staff were super friendly and helpful throughout my trip. The pool area was perfect for relaxing, and everything I needed was nearby. I absolutely recommend this place – I’d definitely come back!

Lana Novak

We had a very pleasant stay! The rooms were spacious and clean. The furtniture was a bit worn out, but that happens. THe location is conventient (very close to the beach) and the personell is accommodating. We hope to come back again!

K. K.

I rented an apartment in your hotel and while everything else was fine and the location was fantastic, very close to the beach, I had a serious issue. Under the roof of the solar terrace, I noticed several beehives. I am allergic and was extremely frightened. I reported this to a staff member, who took pictures and assured me that the problem would be addressed. Unfortunately, nothing was done about it. I am attaching photos of the hives. Our apartment was located right next to a shopping center with bars and nightclubs, so it was a bit noisy in the evenings, but we didn’t mind at all—in fact, it was convenient to have places to go out nearby! Next to the apartment, there is a large plot of land with abandoned buildings. Apparently, a major construction project is set to start there soon, so it’s worth keeping that in mind. That being said, the hotel itself is very nice and definitely worth visiting.

Besolutions 4

Great place to stay in Costa Calma. Very friendly staff, clean rooms that are well maintained, and it's centrally located in town near shopping, restaurants, and super close to the beach.

Michael

Rooms are far too small for a family. Toilet is practically in your living room with nothing other than a thin glass sliding door. There is no eating area inside apartment and it’s so windy you can’t sit outside. Completely impractical for a self catering apartment. Not very clean in rooms or around the complex. I would never recommend this hotel. Likewise the resort. Resort is very very quiet with nothing to do. No cafes open before lunchtime. Literally only the Spar is open early morning. If it’s windy you can’t go to beach or sit outside either really disruptive. Great for windsurfing I guess, absolutely not the place to go on holiday though. AVOID.

Tamara Kat

We had a wonderful stay at Taimar! 🌴 The hotel is beautiful, with a very cozy and well-kept territory. The staff are amazing — super friendly, kind, and always ready to help, which made us feel truly welcome. The food was delicious, fresh, and full of variety, so every meal was a pleasure. One of the most charming parts of the hotel is the presence of lovely cats 🐾. They are friendly, bring joy to everyone, and create a warm and homely atmosphere. They never disturb — on the contrary, they make the place feel even more special and cozy.🥹🤍 Overall, it was such a relaxing and positive experience. We left with only the best impressions and would definitely love to come back. Highly recommend this hotel!🤍

Delcio Colsoul

What a beautiful hotel, the staff were amazing and the service was great. Had an amazing time at this hotel and the friendliness from all the staff from reception to the bar and restaurant were just amazing. I have worked in hospitality for many years before I changed careers and I can say Hotel Taimar, made you feel part of the family and the service was absolutely great. I will definitely be super happy to book this place again. Thank you for making my birthday and my wife birthday super special. ❤️

Adrian S

Nice hotel, though it's about an hour’s drive from the airport. We stayed for 7 nights and found the rooms clean and spacious. Personally, I found the food a bit bland and lacking in seasoning, but there was a wide variety to choose from. The staff were absolutely amazing—friendly and attentive. There’s not much to do at the hotel itself, so it’s more suited for relaxing. A beautiful beach is about a 15-minute walk away, which wasn’t too bad.

Jane Waite

Stayed at this hotel for a week on 18June 2025. Nothing really to do at resort but for us we just wanted a relaxing week away. U could get taxi to nearby town. The hotel itself was amazing, the rooms were spacious and very clean. All inclusive food was delicious and so much choice for everyone. Staff were so friendly all in all would definitely recommend this hotel if you just want to chill and relax ❤️

Troy Hynd

If you are a fan of the walking dead, then this place is ideal for you. The actual hotel itself is nice. There is no night entertainment here whatsoever. The bar is only open when the food is on and the bar by pool is open till 18:00. Joke if you ask me. Its that quiet here other ppl dont talk to each other, they get there food and take drinks from bar to there rooms. The food was so bland and boring absolutely nothing to rave about. It's about a 20min walk to civilisation and beach. Apart from all this disappointment..the stuff we did we enjoyed ourselves...thoroughly recommend the (oasis zoo) its about 15min in car. Never again.

Nicolas

Relaxing adults-only hotel with a calm atmosphere and good facilities. The rooms are clean, modern, and comfortable. The pool area is spacious with plenty of sunbeds, and the food quality is solid with a nice variety at the buffet. Staff are friendly and helpful. Overall, very good value for money and a great choice for a quiet holiday in Fuerteventura.

Софія Максимів

We stayed here for 7 days and really enjoyed everything. The service was excellent, the staff were always friendly and helpful. The food was delicious and there was always plenty of it. Our room was cleaned every day, and it was so nice to come back to a fresh and tidy space. The location is also great – just about a 5-minute walk to the sea. Overall, we had a wonderful stay and would definitely recommend this hotel to others. We would love to come back again!

Anna Moiseyeva

📍The hotel is in a very quiet area – a true Costa Calma. The hotel is small, calm, and simple, but well taken care of. You can see that the staff works good to keep it clean, they are friendly, and welcoming. 🍽️ The food is okay. A big plus is the very tasty coffee, very good wines, and a wide selection of cocktails with All-Inclusive pass. 🎶 The hotel offered live music in the evenings, and even by the pool during the day. It would be great if there was more things to do in the evening time. It’s really quiet around here. 🧞‍♂️The real gem of the hotel is Daniel. He speaks 5 languages and brings incredible energy. Always smiling, kind, full of life person which makes everyone feel positive. Big thanks to D for the excellent taste in music, sports, for dance lessons and for teaching me Spanish🫰🏼 🚗 For those thinking about renting a car – just across the street from the hotel is Avia Rent Car, only 1 minute from the reception. I really recommend this rental company!

Harry

This hotel was perfect for our holiday. We wanted to relax, and this hotel being adults only was perfect for that. The receptionist and staff can speak multiple languages, so it was helpful to us in Spanish and Enhglish. The food every day was food, but the cocktail menu was quite small. The outside area was nice, and there was always space on sunbeds when we went in June. However, due to the strong winds, there weren't always working umbrellas as they'd been broken. It is in a good area with multiple excursions available and a day trip at the zoo. Also very close to the beach if you leave via the back gate by the pool.

just timo

I've been here for a short time but a fun one! The food was nice and varied. Cleaning service was on top. But special mention to Daniel the yoga instructor. His class helped me with some issues I had with my body! Which was very helpful for the rest of my vacation! Join Daniel's yoga class. Totally worth it and I'd go again next year. See you guys next year! I won the game night ;)

Chris Bruce

Just returned from a week's stay here,from the moment of our arrival we found the staff very friendly and very efficient. The room was a bit tired,but as others have said renovation is going on, the noise was an issue if you went back to your room later in the afternoon, before dinner ,on a couple of occasions work did go on until nearly 7pm. We had a very relaxing time the pools are lovely, a short stroll to the beach, the grounds are lovely ,colourful and well maintained,the sea view sunbeds which you can hire for the day are worth it ,with numbers 4, 5, 6, or 7 seeming to have the best views of the sea. The food was excellent, with a very good choice at every meal , my wife thought some of the food could have been a little hotter ,finding somethings luke warm, but was more than happy with the fresh crispy salads, for me it produced the best full English breakfast I have had outside the UK. We would be more than happy to return here hopefully in a refurbished room when the renovation is complete.

Sonia Słodkowska

We had a really good time at this hotel. The food was excellent, with a wide selection for every meal, so everyone was sure to find something they liked. There was no problem with sunbeds. Two negatives: - the hotel is old, and our room had a terrible smell in the closet, so we couldn't unpack (renovations are currently underway, so maybe things will improve soon). - no cleaning staff at the pool area (lemon slices and used straws were left in the same place for days, and the tables near the sunbeds were dirty and never cleaned, causing annoying flies).

Ian Hopkins

The grounds are so beautiful and very well maintained, the views of the ocean are just stunning. The rooms were acceptable and the hotel was undergoing renovations, which was a bit noisy at times, but it's good to see investment and improvements happening. The location is a little isolated but that wasn't a real issue for a good restful holiday. The staff could be a bit friendlier, sometimes they seemed offish. You need to make the clientele feel like you're delighted to have them stay, it really makes a lot of difference. Overall I'd highly recommend this hotel for a holiday.

Fabia “Fabz” johnson

2nd time in a row staying here , we absolutely love this place ! Food is great so much variety throughout the day ! We stayed in a renovated room which was great ! We didn’t hear the construction. Entertainment every night ! This place is massive !! So much to do ! Another great holiday ! I will be back! We are still here at the moment day 2 and already taking about returning again next year!

Otakar Klika

We had a great time at R2 Pájara Beach Hotel! The whole resort is pretty big, which gives you plenty of space to relax and explore. We stayed on an all-inclusive basis and were happy with both the food and drinks — there was always enough and the variety was solid. The pool is large, so finding a spot to chill out was never an issue, even during busy hours. Throughout the day, the hotel organizes different activities to keep you entertained — and that continues into the evening with fun events and good vibes at the bars. The staff were all really kind and helpful, which added a nice touch to the stay. The hotel is located right by a peaceful, almost empty beach that’s absolutely beautiful — perfect for long walks or just relaxing without crowds. About a 10-minute walk from the hotel you’ll also find a supermarket, car rental services, and plenty of souvenir shops, so unless you’re planning to explore the entire island, you won’t necessarily need a car to enjoy your stay here. The only downside? Because the hotel is built into a hillside and designed in tiers, getting around can take a bit of time. Sometimes you even have to take two different elevators to reach certain areas, which isn’t ideal if you’re in a hurry. And although the place was generally clean and well-maintained, we did spot a cockroach in our room — not the highlight of the trip, but it didn’t ruin our experience. All in all, a solid holiday spot if you’re looking to relax, eat well, and soak up the Canarian sun with everything taken care of.

J L

A very luxurious and peaceful hotel with an abundance of fine construction materials, such as Carrara marble and natural granite, used in the exteriors and rooms. Spacious indoor and outdoor dining areas with gardens and live music are available. The hotel has ample, convenient parking at no extra cost. It offers all kinds of services and facilities, such as tennis courts, several fully equipped gyms, a jazz bar, pool bars, a poolside bar, and more. The pool is enormous, very clean, and well-maintained. There are also gardens with all kind of trees and plants, waterfalls and a majestic fountain. The food is very good, and the service is excellent. It is truly a 5-star hotel, with an unbeatable balance between what you pay and what you get; there is nothing like it on the entire island.

Nina Lasoń

Rooms are cozy, food here is amazing. Scenery here is great and their swimming pools are simply on top. Activities for both residents and children are great and fun to attend, staff is really nice to you. The only drawback is the fact that if you were not to take the all inclusive option , drinks to dinners are paid for, but nevertheless best hotel in this part of coast.

Shannon

Food was lovely, good variety of choice. The staff were very helpful, and were always friendly. Stunning views from the hotel and the grounds of the hotel were beautiful, lovely architecture. However there were a few downsides to the hotel. We found little bugs on our bed side table, which we noticed started to crawl into our bed. We also found them on our Chest of drawers. Other than that the rooms were decent and the view from the balcony was nice. The pools were lovely, although a bit dirty with leaves and sand at the bottom. Also unless you want to get up at 7am to reserve a sun bed all of them will be taken. A bit annoying that we had to pay for water, and also drinks get charged to your room which means you pay the bill at the end of your stay. There was also construction going on which was loud, the walls were quite thin so we could hear people scrapping their chairs above us and also in the room next to us. The location of the hotel was very rural, closest town is a 40 minute walk or a 8 minute taxi drive. Taxis were about €8 and you can order them at the hotel reception. Closest beach is a pebble beach which is about a 10 minute walk from the hotel. However, if you want a sand beach there’s one in Costa Calma which is a 8 minute taxi drive. There’s also a few cats who live on site, they’re very friendly. The evening entertainment in the hotel was good, there was an amazing live singer and they had a disco night which was great fun. My friend had a massage at the spa which she said was really relaxing. You have to pay to use the pool in the spa so we didn’t bother with that. Overall we had a nice stay but definitely a few issues.

MFW KPKM

We stayed here for one week during spring break with our family of six. We chose this place because the hotel looked very beautiful, and indeed it was. The pool is large and well-proportioned, offering a nice place to relax. The atmosphere was very beautiful, though some areas were closed for renovation. However, we were quite disappointed by many aspects of the service system, as follows: 1. It took more than 30 minutes to check in for two rooms (actually 45 minutes). 2. The map directing us to the rooms was confusing. 3. The restaurant was small and couldn’t accommodate the number of guests staying. It was very difficult to find an empty table, and there were no large tables arranged for big families, unlike other hotels we have experienced. 4. The kitchen staff seemed upset for some reason; they didn’t smile or greet us. 5. You cannot get your own drinks from the machine; you must wait for a staff member to take your order at the table. They only come once, so if you want a second or third drink, I recommend ordering them all at once. 6. The biggest problem was the staff clearing plates. It seemed like they were understaffed, causing significant delays. 7. At the outdoor bar, you must wait for a staff member to come to your table to take your order—you cannot order directly at the bar. On the first day, we waited 10 minutes with no one coming. We then stood at the bar counter to order, but when they realized we wanted the drinks brought to the table, they told us to sit and wait at the table again. We politely complied and waited nearly 10 more minutes, only to see a black male waiter take the order from people who arrived after us. Our family’s patience ran out after over half an hour without getting any drinks. After that, we never visited that bar again during our stay! If the service system could be improved, it would be great because your hotel is truly beautiful.

Vaska Malkocheva

We stayed here for 12 days on an all-inclusive package. Unfortunately, the food was repetitive and of poor quality — tough meat, no variety for kids beyond pasta and pizza, and tasteless desserts. The bar and pool bar offered very limited options, with no fruit or sweet snacks. Construction noise in front of our room was disturbing, and there was no entertainment or activities. Some staff were friendly, but many were unfriendly and unhelpful. The chip-bracelet system caused incorrect charges on our bill, so check carefully. After checkout at 12:00, the all-inclusive stops — even if your transfer is hours later. On the positive side, the hotel has lots of greenery, a beautiful view, clean rooms, nice pools, and pleasant outdoor seating in the restaurant.

Alison Pashler

Just returned from an 11 night stay at the H10 Tindaya. We were greeted by a lovely young lady called Alamdra who spoke perfect English,offered us a drink and explained everything to us. Hotel was spotlessly clean,our room was attended to perfectly. Food was a bit hit and miss, good variety pasta pizza,fish,meat,veg ,fruit etc. Quality of beef was a disappointment very tough. However service was impeccable, we had a great waiter called Abdel,who was very happy and attentive. Very different experience in Route 66,women,was rude and we felt like an inconvenience,when we asked for a menu in English. Lad could hardly speak English and said he didn't know what a Aperol spritz was.Other tables walked out. Food was lovely,chefs great. We were asked to fill out a survey on Route 66 next day,but didn't get any feedback. Show bar staff were great,especially a guy called Mohammed ,he was very happy and helpful. Shows were a bit repetitive ( acrobats ). Loads of sunbeds by pool . Steps to beach rather steep. Lots of nudists lol. Overall very pleasant stay,we would reccomend.

Maciej Kanik

My wife and I spent 11 nights at the H10 Tindaya and overall, we were very satisfied with our stay. It’s a lovely place with a lot to offer – comfortable rooms, good food, and a beautiful beach – though there are a few areas that could use some improvement. Cleanliness: Our room was spotless – cleaned daily, fresh, and well maintained. We have absolutely no complaints in that regard. However, cleanliness in the main restaurant could be better. During peak hours, there didn’t seem to be enough staff to keep up with cleaning tables, and sometimes we had to wait for a free, clean spot. Simply wiping tables with the same cloth wasn’t enough. Better organization and more attention to detail would definitely improve the dining experience. Food: The food in the main restaurant was excellent – tasty, varied, and plentiful. There was always something delicious to choose from. Unfortunately, the Route 66 restaurant was disappointing. The menu was very average, and the food quality did not match the standards of the main restaurant. The staff seemed untrained – a waitress spilled my water while serving and didn’t even apologize or offer to replace it. The place lacked atmosphere (no music, no vibe), and overall the service was subpar compared to the rest of the hotel. Beach: The beach in front of the hotel is beautiful, clean, and the water crystal clear. However, it becomes significantly smaller during high tide, which can be inconvenient if you expect plenty of space to relax. Also, it’s worth noting that there were naturists on the beach (mostly older guests), which might come as a surprise to some visitors. Room: Our room exceeded expectations – spacious, comfortable, and well equipped. We were really happy with it. The only downside was the location: it was right above the restaurant, so we could hear the noise of tables and cutlery being moved from around 6:00 a.m. until late evening. A simple solution would be to train the restaurant staff to minimize noise before 7:00 a.m. and after 10:00 p.m., which would make a big difference for guests staying in this area. Service – special thanks to Abdel: We’d like to give special recognition to our waiter, Abdel. His service was outstanding – professional, friendly, and genuinely caring. He went above and beyond to make us feel comfortable throughout our stay. Thanks to him, every meal was a pleasure. Summary: H10 Tindaya is a very good hotel with a lot to offer – great food, a beautiful beach, spacious rooms, and mostly professional staff. Still, there’s room for improvement in restaurant cleanliness and noise management near the dining area. We also had the impression that Polish guests, especially those traveling with Itaka, tend to be assigned rooms in less favorable locations. It would be great if the hotel could pay more attention to fair room distribution among guests from different travel agencies. Despite these minor issues, we truly enjoyed our stay and would be happy to return in the future.

Gabrielė

In response to your replies – I would like to emphasize that we visited the reception more than once and the staff were informed about everything, so you did not offer anything, no solutions were provided. I was extremely disappointed and shocked by the conditions at this hotel, and I cannot recommend it. Cockroaches – They were everywhere: the courtyard was full of them, and there were cockroaches in the room every single day. This is absolutely unacceptable and unhygienic. If the hotel responds to this review with only an apology, it will clearly show their poor attitude toward guests. Noise – Every evening from around 9:30 PM there was loud music and shouting through microphones. It was impossible to rest or have any peace. No basic amenities – There was no iron available, neither in the room not at reception. This is difficult to understand in modern times, and especially disappointing for a hotel that presents itself as four-star. Wi-Fi is only available at the reception; it does not work in the rooms. Overall, this was a very unpleasant experience. I would strongly advise others not to stay here, and I will make sure to share this feedback widely.

Jordan Haynes

We stayed at H10 Tindaya for a week’s holiday. Like Joe Haynes has already said in his review, we had a good time overall, but there are too many issues here for a supposed 4-star hotel. First, I want to point out that customers leaving reviews are not lying or making things up. Reading the hotel’s replies to reviews on here, it feels like any genuine constructive criticism is dismissed, which is unfair on paying guests who are simply giving honest feedback. I second everything Joe has said. In addition, we reported the strong drain smell in our bathroom three times to reception. Nothing was fixed, and in the end we had to put a wet towel over the shower drain just to stop the smell coming back. The food in the main restaurant is put out between 5-6am and then left uncovered until breakfast finishes at 10:30. Hygiene standards were very poor. We also reported a serious hygiene issue with a member of staff cooking/serving food directly to management. The following day the same staff member repeated the exact same behaviour, and again it was reported. Only then was the member of staff removed from the cooking station, with the hotel apologising. This shows that these issues were raised during our stay, not after. The location is great and the beach access is a plus, but the hotel feels tired, service is inconsistent, and standards need to improve. Until then, I wouldn’t return or recommend it as a true 4-star experience.

James Travels

Just come back from what can only be described as the most amazing weeks holiday I have had in years. We stayed as privilege guests so all the benefits of that were amazing, breakfast and dinner in the dedicated restaurant with the best hotel food I have ever had. Maria J who looked after us in the restaurant was also amazing and friendly. We had a terrace suite which was incredible with everything you needed. The pool had plenty of space for sunbeds and was great to sit around, there was plenty of shaded areas as well. The hotel is very well looked after and was clean everywhere, and the staff were always out looking after the grounds as well. We would not hesitate in going back, and are planning to book again for next year as it was completely faultless, the whole week was incredible.

Rayanne Albuquerque

Very well located, friendly staff the room was good and clean, everything working fine. A bit of rubbish around the bar but I don’t think hotel should be blamed because of dirty guests. Always saw the staff working hard and trying to clean everything. Pool has a nice size, and have jacuzzi and sauna as well. The only downside for me was the entertainment team.

Ana julia Da silva prassel

Me and my Boyfriend went to this Resort and i can assure you, we absolutely loved it. The location is so great. In front of the beach, it has bars , a wonderful tasty Restaurant open at Mornings Mid day and Afternoons, nice Night programs and Service. I also must say that the Animation team was so great and nice. You could talk with them easily and not just the programs at the day where nice, but even the Rest of the Guest where always friendly and motivated people who had as much fun as we had. A little bit of everything they had there, for kids and adults. (No spoilers) I can totally recommend it if you just want a relaxing and chill Vacation with your Family. Lots of Love on the service people!

Alona Bukovska

This is not a hotel, it’s a disgrace to tourism! Costa Calma is by far the worst place in Fuerteventura, and I honestly don’t understand how it still has any stars. The air conditioning in the room was broken, making it impossible to breathe at night. At reception they are outright rude — every request is treated as if you’re disturbing their lives. They couldn’t even provide a simple fan, basically spitting in the guests’ faces. Sleeping here is impossible: every morning at 4 a.m. a garbage truck parks outside and makes noise like a construction site under your window. The hotel is filthy, noisy, and the staff are completely careless and unprofessional. There is zero service here — just stress and a ruined vacation. Costa Calma is a shame for the entire hospitality industry. If you respect yourself and value your time, stay far, far away. Honestly, you’d be better off sleeping on the beach than wasting money on this nightmare.

Sejla Tahmaz

Absolutely disappointing! The room was old, the bed extremely uncomfortable, and dirty under the sheets. The shower barely worked, making it impossible to wash long hair. The hotel is a mess: trash and dirt were left in the hallways all week, with no one taking care of it. The restaurant was a disaster – dirty glasses, broken coffee machines, and empty drink machines. The food was the same every day, mostly carbs, poorly labeled, completely unsuitable for lactose intolerance or anyone avoiding pork. Tables and dishes were dirty and often not cleared. The pool area was disgusting: I developed a rash, likely due to dirty water or excessive chlorine. Sunbeds were never cleaned, with trash and dishes from previous days underneath. Of the three pools, only one had a lifeguard, who appeared completely unmotivated. This hotel is outdated, unhygienic, and poorly managed in every way. Absolutely not recommended!

Katri Suhonen Berg

⸻ The rooms in the main building are nice, but extremely noisy at night. There were lots of drunk people outside after the bar closed at 1 AM. The food was good, but there was a lack of cups, glasses, and plates — and the overall cleanliness was just awful. The surroundings are beautiful — a lovely oasis — but the hotel itself is in desperate need of renovation. It’s basically falling apart. We stayed at this hotel many years ago and find it a real shame that it has been so poorly maintained.

Silvia Morais

We had a wonderful stay at the hotel. The staff were always friendly and kind, greeting us with warm smiles :) The restaurant was very good, especially the breakfast! Regarding the food, I have one suggestion: it would be great to always have hamburgers and hot dogs available for kids. They’re inexpensive dishes, and children love them! Sometimes there were items left untouched, so swapping them for more kid-friendly options could be a win. Overall, though, the restaurant was enjoyable. The location is fantastic, with charming little gardens and direct access to the beach. The service provided to guests was outstanding! I rated this hotel 4.5 instead of 5 for two main reasons: the limited kid-friendly food options and the fact that the rooms—and the entire building—could use some renovation.

Agnieszka Byszko

An amazing hotel with great views and access to the beach. All the staff (bar, kitchen,waiters)are really friendly, polite and do everything to make your stay enjoyable. The reception staff are really caring and helpful. When I wasn't feeling well they were always attending and doing all they could to help. The entertainment team was amazing during the day but there wasn't much going on in the evenings. Quite boring in the bar. Food was the best of all the other hotels I stayed in. The only downside is that by the pool there isn't enough sun loungers. There is no kettle in the room but if you ask in the reception they will give it to you. They also have a beach bar where you can sit in the shade for a moment to enjoy the seaview. All together it was an amazing holiday, despite the last few days I wasn't well, but I will definitely go back there ☺️

Mykola Kulian

First of all, this is officially a 4-star hotel — and I’m reviewing it accordingly. Location: Great — right on the beachfront. Lots of souvenir shops nearby. About 100m away there’s an “African market” a few times a week with good deals on souvenirs. Room: At first, we got a very poor room with a terrible view. After speaking to reception, we were moved to a much better one — quickly and without fuss. Only sharing photos of the new room — the issue was resolved promptly. Service: Staff is polite and friendly. Housekeeping was inconsistent: sometimes excellent (even without tips), sometimes very poor (even with tips). But reception always helped fix it. The hotel manager regularly checks in with guests — that’s a big plus. Food: Very good for a 4-star. Meat, fish, fruit, cold cuts, ice cream. Sparkling wine at breakfast every other day. Full self-service; waiters only clear tables — and they did so with varying efficiency. Entertainment: The animation team was amazing — full of energy all day long. Great with both kids and adults. Big thanks to Paolo and Suzy! Other notes: Guests are allowed to take food and drinks outside the restaurant. Dish return bins are placed around the hotel. Tide schedules available at reception — useful for beach walks or surfing. Wi-Fi is weak — but that’s probably a good thing on Fuerteventura. Conclusion: Very good value for money. I can definitely recommend SBH Taro Beach.

Karolina Bobkowska

The stay could be quite great if not situation with theft. Few things disappeared from the wardrobe. In the middle the stay, this situation was reported to the reception. No one checked anything, no one reacted, at the end we did not even hear a word of apology. We asked many times reception if the maybe check and maybe know something. We felt ignored until the end, which is unpleasant for us. On other topics, the hotel guests are 80% German, as are the entire area. Low level of entertainment. The rooms need renovation and are very old and worn, but are clean. On the plus side: the hotel is located in a very nice area. The entire surroundings of the hotel are very nice. Right next to the hotel is a beach, beautiful views. The service in the restaurant was always smiling, the same at the bar. So for their I could get the best opinion. The food was very good. Lunches were worse, but dinner was very good. If not situation with theft and if we had heard any apology, I would have rated the stay much better.

Ben Dowling

Rooms are extremely dated and run down. No kettles, water or anything in Rooms. Wouldn’t provide a kettle either. Snacks are very limited. Couldn’t get any hot drinks/refreshments until 0800. Food during meal times was good, plenty of variety and always fresh/hot This resort definitely caters more towards Germans than anyone else. 90% of the entertainment was German. Enjoyed the location although there is very little to do in the area, very quite Definitely not 4 star, would say 2/3 at a push. Would not return

Isa 08

Very nice fitness classes, enjoyed the back and the pilates class so far. Good instructions and nice choices of the programm. Luckily it fitted perfectly with what I needed at that very moment. Motivated and kind trainers wich are taking attention to the guests and their tempo. Makes lots of fun. Thank you so much for your time and instructions. Could be more often :-)

Lee Jeram

Had a weeks holiday with my wife and daughter. Hotel and room was really clean and we had a great view of the sea. Good variety of food in the buffet restaurant, some of the freshly cooked meats like pork are overcooked ,but the veal , chicken and lamb were delicious. Plenty of different types of fish, if that’s what you like, but not for me though. There was plenty to choose from and it varied every night, of course there’s always pizza and chips but the other dishes do change. Good choice of deserts to, especially the chocolate fudge type cake. Breakfast wasn’t too bad, I never like the bacon or sausages but freshly made omelettes are lovely, as are the pastries and fresh fruit. No problem getting drinks from the pool bar or upstairs bar near reception. It is a very quiet hotel, a bit of music around the pool would be nice. The evening entertainment was a bit hit and miss, the violinist/guitar act and the 3 guys who did the soul night were superb. Would definitely recommend if you want a nice quiet relaxing holiday.

Stacy Naylor

My second visit to the hotel, and now I'm back home planning my next visit! The rooms are clean, spacious and quiet, a perfect place to retreat and read away from the afternoon sun. The food was fantastic - served hot, with a wide variety, and plenty of cook to order options as well. Every member of staff I encountered was friendly, and their attention to detail was unbeatable. I stayed all inclusive in a pool view room, which was the perfect location - near to everything, but still set back enough to feel private and tranquil. Would recommend to anyone looking for a relaxed peaceful break, in a beautiful setting close to the beach.

Mikey Duff

Stayed in a Privilege Junior Suite for 10 days. The room was spotless and cleaned daily. It is a big hotel but never felt busy. The food was excellent and plenty of choice but is worth going for privilege as the a la carte restaurant was exceptional. The privilege lounge was a bonus, somewhere to cool off with snacks and an array of drinks for you to help yourself. The proximity to the beech is amazing and the beeches in that area are stunning. It is a quieter area of the island so if you want to chill, swim, relax and enjoy the food and cocktails this is the place, if you want nightlife it's not. We found all the staff friendly and attentive and enjoyed the activities with Wadji. Will definitely return to this hotel for another amazing holiday. Thanks to everyone at H10 Esmeralda.

Dominik

I have booked flight and hotel as a package with all inclusive. The 1h car trip from airport to the hotel was not bad, due to the prepared shuttle service. Hotel is super clean and in a very good shape, so that vacation atmosphere starts already at the entrance. Buffet is changing every day with mixed local and international food. Very good quality and very friendly service. Several bars offer over the day good coffee drinks and snacks. The pool was a bit cold in the end of May as well as the ocean. The beach is just 50meters downstairs from the pool with amazing sand and water quality. Animations are in a good balance like evening music or a sangria curse. Overall is the atmosphere very cozy and perfect for a relaxing couple holiday.

Madison Steer

The reception staff need to learn to smile. The hotel is FULL of Germans. There is a lady who greeted us at dinner with blonde hair, she is the only nice person that works in this hotel. The rooms are massive and incredibly clean & we had a sea view which was beautiful!! It is super quiet so if you’re looking for lots to do, this place is not for you. Everything advertised they don’t have, no aqua fit, no bike hire. Don’t waste your time. The only good thing was the food.

Mirela M

The worst possible food at this hotel is found. We stayed with breakfast and dinner. Breakfast was the same every day (few varieties for 4 stars) or on other mornings even the 2 good Spanish cheeses we were used to were not available (only 2 types of cheese). At dinner the same, repetitive dishes, if meat varieties were served on their specific board, they were only made on one side (i.e. uncooked) to be food taken out for people to serve themselves, many varieties of food were almost uncooked, the food had no taste, everything was made simply and quickly, very few varieties of vegetables to make a tasty salad. Even though I read all the possible comments before choosing this hotel through the agency, I did not find any other minuses besides the food. And so it is... food of grade 1, and the rest of the aspects of grades 9 and 10. We initially said that what could be so bad about the food, from all the dishes we could find something to eat, well, after 3 days we were already disgusted by the buffet of dishes... not to mention the fact that if we didn't manage to eat in the first 10 minutes, being a lot of people, few assortments and little food, the trays and plates with exposed food were immediately emptied, then there were queues for food because there were few staff to prepare the food, and there were many customers... in the last few days we went to eat after 30 minutes after the opening of the food program, and many were empty, we didn't even know what food was being served... there were always no plates to put our food on and we had to wait until they brought out washed plates... the dishes didn't have labels with the name, what they contained, we didn't even know what we were eating... the glasses and the cups were not washed properly... total chaos in terms of food. We who are fans of sweets ate nuts with honey, pancakes and ice cream, the rest was full of sugar and totally unhealthy. And we bought from the surrounding area. If there are people who appreciate and care a lot about food, I do not recommend this hotel to them, it is a total disaster. Cleanliness-8, view-10, beach next to the hotel-10, swimming pools-10, hotel staff-9. If we were to go again, we would choose everything this hotel has, but without food, we paid for the food in vain because we only ate simple, tasteless food which is actually the cheapest.

Mira LaLuna

Suggestion for guests: Do it. It is price-appropriate.☺️ Rooms are appropriate in all aspects: clean, big, quiet. The sea-view from the rooms is great if you are on the 5+ floor. On the 4th floor it depends on where exactly your room is situated at. At reception. I mostly got help and support. Besides Spanish they all speak either English and/or German. Food (awesome kitchen staff) and service are excellent (thx to Ibra & Mostapha). The food is more of an international flair adjusted to central European tastebuds. Only a few local specialities. Two pools and a kiddy pool. It was all clean and fine. But you are only allowed in pool until 17.30 with a lifeguard present. Until 19.30 you can get in the pool at your own risk. From 19.30 until 8 in the morning it is forbiden. That is sad, since some of us prefer to swim later in the evening. It is also a nice way to cool down in the heat. There is a "hotel cat" on the premises wandering about. Very chilled, calm and clean. Obviously well looked after. Everyone loved that litlle fella. Two things that pester me is for one the blond German lady at check-in who took everyone's official IDs and kept it overnight (!) to copy (!) and send it to local authorities. The other is hotel manager that does only smile but not support. The main reason that I give the hotel 5 stars. Management failed to support me when I told them that a small paper bag with items I bought disappeared from my room. I pretty much figure it was mistaken for thrash, still it had a content of approx. 40 Euros. I informed reception within the day. Nothing. Informed the manager. Promises to look out and then inform me. Nothing. I did not even expect them to retrieve the bag... an information and a small apology would have been nice. We had a hotel safe where anything expensive was stored. These were capsules for my e-cigarette. I did not expect for it to get "lost". I told my room no. to be 457. The manager repeatedly told me she would get back to me by reaching out to room no. 459. I corrected her at least (!) twice in the process, and she did not take notes. Alrighty. A manager who does not know the rooms of its hotel is not what anyone would expect. Suggestion for SBH: An assessment of the management would not hurt. Blank promises are bad for the image. Furthermore, the check-in procedures need to be executed within the legal possibilities. Training of staff on correct procedures may help avoid trouble.

Natasha

I recently stayed in your Costa Calma Palace Hotel from September 11th to September 18th. On Day 5 of my stay I found bed bugs in my room and requested to change rooms. I showed the hotel general manager, Priscilla Ter Haar, a bed bug I put in my tissue and photos of my bed linen, which had stains of bed bug faeces and bed bugs running on it. She may have moved me to another room but did not help me move my things when I was in deep distress , did not apologise once and provided no help with cleaning my possibly infected clothes after I had asked. I had to go to a laundrette away from the hotel to clean my clothes in case the bed bugs had infected them.

Atie Horvat

Upon arrival we were waiting in line for check in, seen a blonde woman on reception explaining things to other guests on german, when we approached her talked on english she immediately changed her attidue in a very negative way. Suddenly she wasn't friendly at all and just went trough all the infos quick. Went into room was no WiFi, went back to reception asked the same woman what can we do, she just sad 'nothing you can do'. A person like this shouldn't even get near to a hotel not to work in it. Was discrimination and this is HIGLY UNPROFESSIONAL! As a manager in another hotel i would recommend managment to re-validte her completely. Rest of the staff were just simply amazing from the cleaning ladies to the servers down stairs, specially Mara in the piano bar and Pouqi during breakfast and dinner :) The general manager as i noticed a blonde dutch lady was always smiling interracting with guests, right on touch ;) Room walls were thin, sound proofing is very weak and missing some amanities from rooms, otherwise quite comfortable.

K Mass

We had a fantastic stay at the Risco del Gato. The journey in a private transfer took about an hour from the airport. Check in..On arrival we were greeted with a warm welcome. We were given the wifi code & a map of the hotel, which proved very useful until we found our baring's. The hotel has 3 blocks of rooms, there are approx. 60 suites. Our Room...What incredible rooms, as the hotel name suggests it is a suite. We had room 308, which has a sea view. The location of this hotel means that very few rooms have a full sea view, but our view was still magnificent. We had a bedroom with 2 large double beds, a TV, dressing table, and a stereo player (very retro) A large wardrobe with a few drawers and the payable safe. The bathroom is housed in the round part of the suite, has a walk in shower, 2 sinks, a jacuzzi bath & a toilet. The ceiling has a large clear dome so it allows lots of light to flood the room. There is a lovely sitting area, which has a sofa, a large Fridge with a working freezer compartment, Kettle, Coffee Machine desk & a TV. It is here you can sit and watch the Sea. This room has a wall of glass & overlooks the suites front terrace, which has a table and chairs. The suite has another terrace which is private with sun loungers & an outdoor shower. The cleaner for our room was Carmen, she did an extremely good job.A small bottle water, wine and apples milk/sugar sachets complimentary The hotel is not new & modern, some of the fixtures in the bathroom could do with replacing, but only from an aesthetic point of view.We had wifi throughout the hotel & found it fast & reliable. Restaurant & Entertainment...We were booked with B&B. Breakfast was brilliant. It is served buffet style in the restaurant, with lots of choice. There is an egg station for fried, boiled, omelette as well as bacon & pancakes. Please note if you are a vegetarian that the bacon is cooked on the same hot plate. The bar in the reception area was open in the evenings, the last night we stayed there was a singer performing in the hotel. The drinks on the hotel were reasonably priced. Pools..The hotel has 3 pools, 2 outdoor and a heated indoor pool. We did not have issue securing a sunbed at any time of the day. The hotel provides pool towels, which you collect and return to a lovely lady sat near the pools. There was no daytime entertainment or even music around the pools. Grounds and facilities...The grounds are well kept and have housing station for wildlife and cats. The cats can be seen roaming the hotel grounds and as they are well fed by the hotel they do not approach you. Gym & Spa...The hotel does have a gym but the equipment is neglected and I was unable to do a basic workout. Apparently the running machine does work, but I am not a running type of girl!! There were no free weights to speak of and the lifting weights were not of much use. Some of the equipment looked like it was usable but there were no diagrams on each piece. So my one plea to the hotel would be get some new bikes, a new cross trainer and free weights so that a basic workout can be achieved. We did not visit the Spa.This is a very peaceful hotel, and is a great place to relax. We hardly saw another guest outside of meal times, it felt like we had the hotel to ourselves at times. Beach...The beach is a short walk from the hotel and it is downhill. Restaurants and shops...Costa Calma is not a big bustling resort. It has a few restaurants and bars ,a few touristy shops, 2 spars and a hiperdino. which are approx 5-10 min walk from the hotel. The architecture of the hotel is very interesting and there are pictures and information in the reception and bar area and the reception staff were also very knowledgeable about the hotel when we asked questions. We really enjoyed our stay in this hotel, we have mentioned its imperfections but this did detract from the enjoyment we had whilst staying here.

Barry Ryan

Had a wonderful time. Lovely sea view (we paid extra) room had everything we needed and had lots of space. Staff are wonderful, nothing is a problem and they are super friendly. Some parts are a bit jaded but didn't bother us. You can walk into town and the hotel is near the FV2 for touring. Near the beaches, shops bars etc. Not one of those big hotels which are a bit impersonal at times. Great place may go back again, which we don't normally do.

Alena Malchanava

Relaxing, quiet, great for escape and chill out time holiday hotel. Great location, walking distance from the beach. Very friendly staff. Suits are very clean, with the advantage of your own garden/ sun bathing area. Great choice of food for breakfast and excellent service. I was pleased with all the facilities within a suit and within the hotel.

Paul Bates

Delightful hotel which is very different from the soulless corporate buildings nearby. Lovely gardens and wonderful self contained rooms. The breakfast choice is absolutely wonderful. We had bed and breakfast so did not eat an evening meal in the hotel. The restaurant that adjoins the hotel (Restaurant Del Gato) is outside the security gate - the food was quite good but the building itself is somewhat lacking in atmosphere - it is a pity they could not bring this restaurant into the grounds so that you could eat outside in the cactus garden rather than a dated marquee. It was also a bit strange for a 4 star hotel that you had to pay for coffee in your room - this would normally be free. The hotel itself would benefit from having a bar in the evening where you could chill with a glass of wine.

Terry Davies

The hubs are amazing spacious and well thought out with private court yard easy access to beach however jacuzzi, air con, tiles could be given a little TLC! The main concern is the restaurant breakfast area. I don’t know why hotels employ people who don’t smile, are unapproachable and ask if you can afford the menu before you can even sit down. Took one look at the place and walked out plenty of other better locations for food on the beach. Don’t go half board go Save you euro and go out for food

Michelle Nuszer

Where do I begin….we stayed at this hotel for 8 days and they continuously disappointed us. To start, we checked into our room and it absolutely STUNK of sewage and death. No matter what we did, the smell did not go away. We told the front desk about the terrible smells and they didn’t do anything to accommodate or help. So unfortunately we were stuck with a disgustingly smelly room for our whole stay. Next the buffet food - absolute worst we’ve ever experienced. All the same stuff everyday, no flavor, very random combinations that don’t cater to everyone, cold, undercooked, overcooked, dirty plates and glasses. Let alone the cooks didn’t even know what they cooked when we asked them (since barely anything was labeled) The drinks - didn’t expect the best since it’s an all inclusive but most cocktails were just juice and sugar, barely any alcohol or good taste. The wine tasted like vinegar or apple juice, barely even wine. The beer was the best thing. Activities - there was a lack of things to do. Though we weren’t expecting anything crazy, they don’t cater to adults in anyway. Aside from the water aerobics in the morning, they barely play music by the pool. They spring “darts in 5 minutes” upon you but it all just seems lazy, outdated, and boring. The entertainers are good with the kids for the day and mini disco, but the adults entertainment at night is very tacky, effortless, and disappointing. Cleanliness- our floor had crumbs and pretzels from the person staying before, the sheets and pillow cases had stains, the bathroom absolutely stunk of sewage, the shower was old and moldy, & the balcony looked very outdated with cracks in the paint/ceiling. Overall, we were very disappointed with our stay. The staff wasn’t very helpful. We had to chase down maids. The whole resort itself needs a big update and more up keep.

Nóra Györgyi

Not sure where the 4 stars came from – maybe they meant in a galaxy far, far away? The only nice thing I can say about this hotel is that the rooms are spacious. That’s it. Everything else feels like a masterclass in disappointment. Let’s start with the “all-inclusive” food situation. You have about a 30-minute window after lunch or dinner starts to get something edible, otherwise you’re left with scraps – and by that I mean bread and butter. Literally. If you're not in the queue early enough, your main course is watching someone else eat the last piece of grilled chicken. It's laughable. Calling it “all-inclusive” is like calling a vending machine a fine dining experience. Now, if you’re travelling as a couple – great, they’ve got you covered. But families? Good luck. 90% of the tables are for two people. If you’re hoping to sit and eat with your partner and kids, you’re in for a logistical puzzle every mealtime. The service? Mixed at best. Some of the waiters were lovely, and clearly trying their best. But the guy at reception – wow. Rude and unhelpful doesn't even begin to cover it. It was like we were bothering him just by showing up. Basic manners don’t cost a thing, and yet somehow they still felt too expensive for some of the staff here. Drinks? You’ll need to queue 20 minutes for a watered-down beer. They have one bar open for what felt like 500 people, and only one poor soul working behind it. Honestly, we ended up going out every evening just to get a decent meal and a drink that actually tasted like what we ordered. Yes, it’s a cheaper option, but if you’re hoping to actually enjoy your holiday, I’d recommend looking elsewhere. Unless, of course, you're in the mood for bread, queues, and being ignored. In that case – this place is perfect.

Ali jabbari

I will try my best to be honest. Am I recommending this hotel or will go again?? Definitely not ,will explain why. There were positive points in staffs who were friendly. But negative points so many thins to talk about them. First of all we had to wait more than 2 hours of check in time to get our room. Reception staff had no idea when rooms will be available. And it was not just us there were 5-7 families were waiting same as us. We were 3 people but there were 2 pillows we had to wait more than 4 hours for another pillow. Room services you should go to reception and asked not just once at least 3-4 times so you could have empty bins at least. For pool you must go 6 am to reserve otherwise no chance to have space to use pool. This hotel is not clean and it s too old, uncomfortable beds, dirty toilets which were close to the pool, no bins with lid in women toilets so dirty pads everywhere in toilets,corridors’s carpet too old and dirty. Most of the walls were mouldy even in the restaurant. Drinks were okay, Foods were too much but quality was too bad. First half an hour of each eating time was okay but after that still too much food but in conditions that you wouldn’t feel good to eat. Most of the food like: chicken, meat even had not been cooked properly.

Ebony Morgan

A very average stay. The hotel is by no means a 4 star as described - maybe 10 years ago but due a refresh. Hallways are dirty and carpet worn, very tired overall look to the hotel. Rooms are a good size, very basic but with decent amenities. However, the aircon lets off an unpleasant smell. Staff are polite and seem to be doing the best they can with the tools they are given. The entertainment team work very hard and are are all very friendly and energetic! They really do make the holiday - especially for the children. Lots going on; darts, water polo, dances by the pool, aqua aerobics, entertainment in the night. Food is average, bring kind - the freshly cooked meats were nice but after a week, repetitive. I am an adventurous eater but stayed away from anything sat out as often Luke-warm and sat for a long period. Pool area is okay, lovely size pool and right by the beach. Bar staff work very hard at the pool bar and are friendly. However, lots of loose tiles and pool area becomes mucky without cleaning all day. Lifeguard was extremely rude and seemed more of a ‘reinforcer’ than a lifeguard, did not have eyes on the pool for safety at all times but often gave adults ‘rows’ for doing very minor things (playing ball, using a pool float deemed ‘too big’ for the pool etc) I would certainly not go back to the hotel but great location and overall a pleasant holiday.

Madalina Ciceu

The worst hotel in my life. I have been with my family for 7 days in this hotel and i can say I DO NOT RECOMMEND it at all. If you care about your health do not book. Is not safe at all. Food is horrible, bugs everywhere around food, hygiene is zero. In 7 days never our bedding was not changed, bugs in the room, bugs on my baby’s bed, it was horrific to stay there. We ended up in A&E with my baby with a very bad infection because of the hygiene. We wanted to book a fly and just leave but unfortunately we didn’t find any, we tried to change the hotel and everywhere was booked so had to stay there and eat just from outside the hotel.