Christiane Baetz
The hotel sets the bar quite high. Staff are very friendly and helpful. It's clean, there's a variety of food and drinks (brands and local) served which is excellent. The ambiance is remarkable. Lots of activities offered. You won't get bored.
A big shout goes to Vasiliki who looks after customers in the gym. She gave me excellent advice on exercises specific to my needs that also pushed me to the next level. She explained well and kept it fun. She's very encouraging, knowledgeable and supportive.
Thank you very much to everyone at Mitsis for looking after us. We highly recommend Mitsis to everyone.
Teele Vilumets
We had a wonderful stay at this hotel. The hotel itself is beautiful with a luxurious interior, and the entire staff was friendly and welcoming throughout our stay.
The food selection was excellent — varied, fresh, and very tasty. We especially appreciated that the hotel could prepare special meals for our 1-year-old child without salt or sugar.
A special thank you to the Kids Club Storyland team. The staff were incredibly kind, and our child absolutely loved the mini disco and evening entertainment. The Disney characters, bubble show, and magician were definitely the highlights for her.
Highly recommended for families with children — we would happily visit again!
Matt Sutton
Where do I even begin to explain how amazing this trip was at the Mitsis Selection Laguna?
We came for 10 nights and our wedding on the beach. So this was already going to be a special trip, however I didn't realise just how special the staff at the hotel would make it. From the moment we checked in, it was perfect and they couldn't do enough for us, especially Stefanos! He's an absolute credit to the hotel and made sure our special day ran flawlessly! Massive thanks to the whole team who helped make our day so special! We will never forget it!
Adding to the complexity for the staff, I have a severe nut allergy but at every meal I was looked after by the nutrition specialists. Special thanks to Amalia for the special late night ice cream!
The hotel itself is a stunning property with multiple pools, and a long beach with plenty of comfortable sunbeds. There are a couple of adult only areas too, which was nice to have some quiet areas.
We had a sea view room with jacuzzi on the very spacious balcony, with a couple of sunbeds and other chairs to relax in. It was the perfect place to relax and the staff kept it very clean and comfortable. I loved the super soft pillows which felt like clouds!
We also enjoyed the champagne bar, almost every night and the incredible server, Fotini was so lovely every time we visited!
I cannot recommend this hotel enough, especially if you're planning a special event. You will be taken care of so well!
Also, a final thank you to Afroditi, the wedding planner that we worked with on all the planning for over a year!
Christy-anne Andrews
I dont want to go home. We are on our honeymoon and what an experience we have had here! The rooms are amazing, the food is delicious in the buffet and also the snack bars ( huge portions). The rooms were filled with fresh towels and bedding, and the rooms were cleaned daily! The staff are attentive, polite and so funny especially at the All night bar, we were looked after so well by Dimitris, Jux, Anna, Athanasios, Aris. Best cocktails and banter in the whole hotel. Nikos at the pool bar really looked after us aswell when I ended up loosing my voice with frozen lemon and ginger slushies.
Also the Manager who had to attend to my clumsy Husband with first aid was fantastic. Didn't get his name but he has a handle bar beard. 😂
Will be definitely coming back for our 1 year anniversary! Thank you so much for having us!
Sergio Pérez
The Mitsis Laguna Selection is, quite simply, an incredible hotel. The grounds are beautiful and cared for down to the last detail: immaculate gardens, spectacular pools, and a level of upkeep you notice everywhere.
It offers every service you could possibly imagine, and then some — a huge range of activities, restaurants of all kinds (from Greek cuisine to international options), and unique touches that set it well above average.
It's a place that works equally well for families with children and for couples. We came with ours and they had a wonderful time, while we still found quiet moments to unwind. In that sense, it's hard to beat.
But if there's one thing I have to single out above all else, it's the people. The staff are what truly make the experience special. Niko, one of the waiters, made every meal warmer; Odysseas, the pool lifeguard, always attentive and smiling; and the three girls from Storyland at the kids' club, who won the children over from day one. They are the ones who turn a great holiday into an unforgettable one.
One reflection, said with all due respect: it feels as though part of the model leans on Greece's economic situation. As Spaniards we were something of a rarity there — you'd occasionally spot an Italian, but the overwhelming majority of guests come from the UK, France and Germany, and at times I noticed a dynamic in how the local staff were treated, almost as if the Greeks owed these northern countries something. I didn't find that quite fair. I point it out not as a criticism of the hotel — which has a wonderful Greek team — but in the hope that the human quality of its people is recognised and valued as it deserves.
In short: an exceptional place, with a team worth their weight in gold. We'd come back without hesitation.