Rimondi Grand Hotel & Spa Resort

Νίκος Περαματζής

Wonderful stay – can’t wait to return! Our second visit to RG Village Crete and it was even better than the first. Late-night check-in was warm and welcoming, and our room was beautifully prepared The room was spacious, spotless, and the bed was extremely comfortable. Great food options with Greek dishes and an American-style buffet, plus pizza and pasta available during the day. Several bars across the resort, entertainment every other night, and easy access to the beach and local village. The staff were outstanding — friendly, helpful, and genuinely welcoming. We will definitely be back.

Chris Wilson

We’ve stopped here twice and really enjoyed both times. If you want a quiet and relaxing place away from the city, this is definitely it. I will admit that it’s not for everyone (like a party kind of place) but if you are seeking the above, it’s hard to be disappointed. The location is a bit of a catch-22. On the one hand yes you are a bit far out which makes venturing out a little tricky (though very doable). However the advantage is that it’s quiet. The rooms were clean both times and the house keeping service (which you have to book online when you want a clean done) was always thorough and quality. The food seems to be a bone of contention but honestly we never had trouble. It does revolve around the same sort of thing each day but there’s always variety to be had and in the main the food is nice. The pools are also great - they are cold, yes, but when you’re in the sun all day they’re a welcome relief when you get in. It is also worth remembering that 5 stars in the hotel world means its to do with the level of service the hotel can offer (like a spa, dry cleaning etc). The more services, the higher the stars. It’s a sprawling place and there is loads here. My only critic is that what they offer should be signposted more.

shelley hooke

Myself, my husband and two little girls aged 4 and 7 have just finished our week here end of October , and think it’s been absolutely lovely. Upgraded to a pool room and got a villa type room over two floors, very spacious which was nice when you have little ones. Also kids pool and playroom which the girls had to themselves, whilst we sunbathed next to them on the super comfy padded loungers! Lovely big pool areas, everything was clean, food was samey agree with but very nice. Lovely salads, hot veggie food, gyros, lots of meat and choice for little ones :) thought it was great that they put on a shuttle to the beach and to the Rethymno town (15 mins) which made access to get out and about super easy and didn’t matter that you were up in the hills a little bit. Go to paraplous restaurant on the beach for sunset dinner, stunning 👌🏼 Beautiful views in the hotel was lovely and calm because it was end of season, absolute bliss tbh. I’d say it’s a 4 star for sure but not a 5. Not much in the way of entertainment just a couple of nights Greek dancing. No idea how they cope in that canteen area in August! Overall I’m giving this a 8/10, thought the staff were lovely and friendly, attentive to the kids, lovely hotel overall and we really enjoyed our relaxed stay!

Kelsey

Major Room for Improvement – Disappointing Food and Service We’re currently staying at the Ramondi Grand Resort and Spa in Crete, and unfortunately, our experience so far hasn’t lived up to expectations. The food is consistently cold and very repetitive, with little variety from day to day. For a hotel that presents itself as a high-end resort, the dining experience really needs improvement. We’ve spent the past six nights eating out elsewhere and have had far better meals each time. The only decent option here has been room service, which you have to pay an extra €5 for, making it hard to justify. On the positive side, the bar staff are absolutely lovely – friendly, attentive, and always make you feel welcome. However, the reception staff are quite dismissive and unhelpful, which creates a poor first impression and takes away from the overall experience. The hotel itself has potential, but management really needs to focus on improving food quality, variety, and staff training at reception. With some attention to detail and consistency, this could be a fantastic place to stay – but at the moment, it falls short of what guests should expect from a resort of this standard.

maria moun

We stayed RG Village in July and honestly couldn’t have asked for a better summer escape. Even though it was peak season, the resort somehow managed to maintain a calm, intimate, and romantic atmosphere throughout our stay. From the moment we arrived, everything felt unhurried and relaxing, which made it the perfect choice for couples wanting to truly disconnect and unwind. One of the highlights of the resort is its setting. Nestled into the hillside, it’s surrounded by olive trees and lush greenery, with beautiful views stretching out toward the sea. The combination of nature, traditional Cretan landscape, and well-designed architecture gives the resort a very special charm. Whether we were enjoying a quiet morning coffee or watching the sunset in the evening, the scenery constantly reminded us how lucky we were to be there. The service deserves special mention. From check-in to check-out, every member of staff was exceptionally friendly, professional, and genuinely caring. Nothing ever felt forced — the warmth and kindness felt completely natural. The team was always happy to help, whether it was arranging transport, answering questions about the area, or simply checking in to make sure we were enjoying our stay. Those small, thoughtful interactions really made us feel welcomed and valued as guests. We also loved the shuttle service to the beach, which made a huge difference. It ran frequently, was very well organised, and took all the stress out of getting to and from the sea. It allowed us to fully enjoy beach days without worrying about parking or long walks in the heat, making the whole experience smooth and effortless. The food was another standout. Every meal was fresh, varied, and beautifully prepared, with plenty of options to suit different tastes. The quality was consistently high, and you could tell a lot of care went into the dishes. Dinner, in particular, was a highlight for us ,the atmosphere in the evenings was relaxed yet romantic, creating the perfect setting to end the day after soaking up the sun. It never felt crowded or rushed, which really added to the overall enjoyment. Overall, our stay at RG village was truly memorable. It offers a wonderful balance of comfort, romance, beautiful surroundings, and outstanding hospitality. If you’re looking for a peaceful, elegant retreat in Crete with excellent service, great food, and a warm, welcoming atmosphere, this resort is an excellent choice , especially for couples seeking a relaxing and special getaway.