Andreas H
The hotel is very dated and not up to standards anymore. Based on service, amenities and age of the hotel, I would categorize it as a 3 star hotel. The food is very average, for non-all inclusive customers, even the orange juice at the breakfast is not included.
What I have never experienced in any hotel before is that (already) at 17.30 the 2 pools are being fenced off with a chain and everybody is being kicked out. The pool also only opens at 10.00.
Julia Graf
Very nice hotel! I was so happy with all the beautiful plants i only know as small houseplants at home. The buffet was plentiful and delicious. The beach was long and very clean. We booked massages at the spa, too. Very relaxing and super professional. All in all an awesome holiday!!
Alexander Govy
The rooms are outdated, swimming pools close at 6, water slides are tiny and only work for 4 hours a day, average food (we only had breakfasts here). On the good side: directly on the sea, decent beach, relatively large rooms with big balconies (good for a family of with one child, for two might be too small), inexpensive. P.S. there is a coal power plant nearby - nothing bad, but probably depends on the wind direction.
genny m
Overall it's an excellent place to enjoy a relaxing holiday, all inclusive style.
The hotel grounds, gardens, swimming pools and beach area are beautiful, exceptionally well maintained, well equipped, clean and pleasant.
Even when the hotel was at full capacity, it was not difficult to find a place a the beach, in the gardens or in the bars for a drink in the shade.
The food was excellent too, the daily Cretan buffet was delicious, and there was each day a different themed cuisine, in addition to child friendly dishes like spaghetti, French fries, etc. The breakfast buffet is also varied and good quality. The three specialty restaurants were great too, especially the greek one by the beach.
Our room was a bit small, and a bit dated. However, it was spotless, and the cleaning ladies did an excellent job every day. They even took the initiative to bring an extension for the bed for my husband, who is very tall. Towels and sheets are high quality, fresh and immaculate.
The last aspect is the service: simply outstanding.
Be it in the restaurants, the bars, the spa, even the maintenance people were invariably helpful and friendly in a very genuine way.
The entertainment team had unending energy and smiles from morning till evening, without being pushy. Ricardo at the beach volley, Sarah with the kids, and all the other members were professional and kind.
We had a very enjoyable holiday and the people there made the difference. Thank you.
Richard Pym
This hotel clams to be 5-star, quite simply it isn't.
Pictures on their site are misleading as to the size of the rooms, which are really small for a family of 4.
There aren't enough loungers around the pools to accommodate everyone during the peak holiday week.
The restaurant is buffet style where almost every evening you had to join a line up outside to get a table as it's clearly not capable of hosting the full number of people.
Overall not a 5-star experience, and not worth the cost during peak times.
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