Alec Bagguley
Great atmosphere, felt very welcomed the moment we arrived and was looked after right till the end! The Lifeguard Michal was brilliant, never stopped making sure everything was ok and never hesitated to help! Touss from International Goodtime entertainment was brilliant very helpful, and a pleasure to talk to, one last compliment unfortunately I do not know her name, but the young lady who made the crepes was brilliant! Worked over extra when she was supposed to close and never moaned, always pleasant to talk to and always greeted with a smile! Overall a wonderful stay and would highly recommend!!
Ron Kelly
Absolutely worth while. What a stunning place. Super friendly staff, always ready to help, very attentive, and hard working. The food is amazing and everyday they have a different variety. The buffet is fantastic and the staff there really make a difference, super dedicated.
David Kennedy
Superb hotel, spread over a reasonably large area you don't feel crowded in.
The two main pools along with the beach adjacent offer a variety of areas to relax and enjoy your holiday.
The pool bar, crepere and poolside restaurant means there's somewhere for all tastes to enjoy a drink, snack or full meal.
The staff are friendly and always smiling. Nothing is too much.
Ifeyinwa Enaohwo
We stayed a week in August 24. Rooms are dated. Definitely not 5 star. Air-conditioning was good and rooms were clean to. overall, not unpleasant.
The beauty of this place is the staff and service. From the cleaners to reception and kitchen staff. They were all brilliant. Shout out to Aphrodite at the restaurant who was amazing. Plenty for kids to do as well. I'd be happy to go back
A f
We had a lovely stay in Serita this October. Restaurants were good, facilities great, rooms could be better (cleaning was irregular), grounds and common areas immaculate though. Can use handy bus service just outside the hotel to Heraklion and Agia Nicholaus, cheap and efficient if you want to get about. Guests are mostly Polish, French and some English. Special thanks to bar staff Kostas and Alexandros and also reception staff Theoni and Maria, you are the best! Beach is fine despite the rocks, shame it was windy.