Sam
Absolutely Amazing. First off, the resort is gorgeous. The beds are so comfortable, provided with plenty of pillows. The pools are clean and my daughter had so much fun on the water slide. The hot tub is great after a long day in the parks. The staff are so friendly. My daughter got sick one night and staff came to give us new bedding. The next morning we received a phone call to check in to see how she was feeling and if we needed anything (thankfully she was feeling better, just got too hot). That evening she had a couple of gifts waiting for her in the room. She was thrilled and said she wanted to thank whoever gave it to her. So if you see this, thank you!
My only complaint is the breakfast place doesn't open until 7. With early entry into the parks, there were a lot of guests complaining about it being open too late and I agree. I think it would be better to open at 6 for those early risers.
Overall this is my favorite resort so far out of the 3 I've stayed at. I will definitely visit again.
Kaitlin Monell
We just got back from our stay here and… honestly it was a mixed bag. I am not one to post I usually just read everyone elses thoughts but I feel like I need to share about this one. For reference this trip was myself, husband, son (15) and daughter (9). My dad and step mom also accompanied us as this trip was to celebrate our daughter’s birthday.
The resort itself is beautiful but it was just too big for us. We knew it was large when we booked but between all the walking and the crowds from multiple conventions it felt a bit much.
Our first impression was not great. The lobby was packed when we arrived and it was hard to get help. Even just asking a cast member where the restroom could be found seemed like an inconvenience to them. Thankfully the guys working outside were super kind and helped us find our building and where to park.
The biggest downside though… the food... Every meal from the food court was terrible and I ended up getting food poisoning from one of them 🤢 which knocked me out for a day and made me miss park time.
Buses were another frustration. We actually love and prefer bus transportation during our Disney stays but this resort had extremely long waits. The buses were always packed and because there are several stops before even leaving the resort people were crammed in and standing every time. One evening we waited 45 minutes for a Disney Springs bus that could not even fit everyone then on the way back we waited another 25–30 minutes. For a moderate resort that felt a little crazy.
The night before checkout we tried to get a luggage cart to load up our car. We were told one would be brought to our room we waited over an hour and called again and were told we actually had to go get one ourselves from the tower (which was really far). My son and I made the walk and when we finally got there the cast member I came in contact with literally laughed when I asked if they had any and told me they did t have any. I explained we had been waiting and got misinformation and was pretty upset about the situation. Despite his attitude he went in the back and found one but that experience really summed up how unhelpful most of the staff felt.
Housekeeping was amazing (seriously, they were the nicest people we met there) but overall the rest of the staff just did not feel very friendly or welcoming. We left our trip feeling sad and that it didn’t feel like “Disney” to us. I truly think it was because of this resort..
In closing this is a beautiful place but between the food poisoning, buses, and rude service Coronado Springs is a one and done for us.
Nancy Griffeth
It's fine. No WOW moment when you enter the lobby or your room BUT if it is directed more for conferences it's fine. 1 gift shop on this property and from Ranchero units it's a hike and exhorbantly expensive. Pools are clean and well maintained. Restaurants are far too expensive. Cheaper to pay $10 to Uber to Kissimmee, which we are doing. We ate at a wonderful steak house last night. Yummy! Our room is clean and well maintained. We requested a king but got a room with 2 queen bed 😒. We aren't keurig fans for coffee and that's what's in the room. NO MICROWAVE! What's up with that? 😒 The staff are wonderful and ALWAYS greet you with a smile and a kind word. I would give them 10 stars 🌟 ⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️
Michelle Tolini
It is a huge property, bring your walking shoe! Staff are sweethearts. My 4 star review is because it is not as accessible as I would like. I have brought my 76 yo mom 3 times, she uses a walker for safe mobility. The beds are too high, there is only 1 ramp for each building, the toilets are too low, no microwave in the room, have to request one if available, beds are hard. Conference center is good. For hotel food and restaurants, it is great. If you have a conference, the food is so much better than anywhere I have conferenced-ever! It's fun, but a lot of walking and challenging if you need basic ADA accommodations and don't think to book an ADA room because you think you are mostly independent. Staff are fantastic, customer service 110%!
Jonte Myers
The resort is about 30 minutes from the airport and generally well maintained. Staff were friendly and attentive, as you’d expect from Disney. Rooms were clean but dated (comfortable), though not modern. The resort’s layout can be confusing at first, especially if you arrive at night, since the signage isn’t well lit or clearly placed. Food was good but expensive, and portions were small. Overall, it’s a great fit for families who want the full Disney experience, but those looking for a more relaxed or contemporary setting might prefer something else.
My Booking
