Hugo Olivares
We recently stayed a few days at Disney's Contemporary Resort and had such a good time on the theme parks that we decided to extend our trip by one more night. Unfortunately, the Contemporary was completely booked, so we had to look for another hotel. That’s when I came across Disney’s Coronado Springs Resort and made a reservation there.
After checking out of the Contemporary, we spent the day at Animal Kingdom. The park was beautiful and full of magic, though we did get caught in some heavy rain. We tried to make the most of the day and stayed until the park closed—skipping lunch just to soak up every last moment. By the time we got to Coronado Springs resort, I was tired, soaked, and very hungry… definitely not in the best mood.
I was bracing myself for a long wait at the front desk, but as soon as we entered the lobby, a Cast Member named Alex approached us with a warm smile and a tablet in hand. From the moment he greeted us, everything changed. Alex was incredibly kind and made the check-in process one of the smoothest and friendliest I’ve ever experienced. It didn’t feel like a formal hotel check-in—it felt like chatting with a friend who genuinely wanted to make sure we were comfortable and happy.
Alex truly has the golden touch when it comes to customer service. From the moment he greeted us with a sincere smile and helpful attitude, everything about our check-in experience at Disney’s Coronado Springs Resort felt effortless and personal. He didn’t just check us in—he made us feel genuinely welcome, It’s rare to find someone who can turn a long, rainy, tiring day into a memorable and uplifting experience, but Alex did just that.He even offered great dinner suggestions and helped us with a restaurant reservation He’s a shining example of Disney magic in action
We had a great time at Disney’s Contemporary Resort, but the warm and genuine welcome we received from Alex at Coronado Springs truly stood out. His kindness and hospitality made such a lasting impression that we’re already thinking that the next time we visit Orlando, Coronado Springs will be our first choice.
The only inconvenience during our stay at Coronado Springs Resort was an early knock from housekeeping. Around 8:30 AM, while my son and I were still resting after a late night at Disney Springs mall, the housekeeping staff knocked quite loudly and called out “Housekeeping! Housekeeping!” several times. It definitely startled us a bit!
I believe it would be helpful if housekeeping could check with the front desk regarding guests’ planned check-out times—especially for those sleeping in after a long Disney day. That way, they could avoid unintentionally disturbing guests who are still resting. Other than that, our stay was wonderful and we truly appreciated the warmth and hospitality we experienced throughout the resort.
Ewan Storey
Absolutely fantastic hotel. Its location, service, and amenities are everything to write Home about.
It's perfectly designed, and an area of pure beauty.
It's large, but designed in a way that it never feels busy. There's so many areas with their own unique pull factors.
The main swimming pool can sometimes get very busy, but there are different pools in the different sections of the resort to go to instead.
The food there was adequate, nothing special, but that is a Disney problem not a Coronado springs problem.
The service is great, and is by far one of the best Disney hotels to stay in.
This hotel makes you never want to leave! Not even for magic Kingdom fireworks!!
Tony Pangaio
I had a wonderful experience during my visit to Coronado Springs! The rooms were impeccably clean, and the entire resort is spacious and well-maintained. There’s an abundance of activities to enjoy, from the beautiful pools to various recreational options. As expected from a Disney property, the staff was friendly and accommodating, which enhanced our stay. This resort is truly spectacular.
The pools are not only clean but also beautifully themed, adding to the overall ambiance. I particularly enjoyed the walking trail, which is perfect for an early morning run or a leisurely stroll to get in some exercise. There’s no shortage of things to do on the property, and the easy access to the parks via Disney transportation makes it even more convenient. I can’t wait to visit again!
Nancy Conro
Was here for 4 days part of a conference at the hotel and it was a great stay overall, the resort has good variety of restaurants on property and nice pools and scenery, do note that this place is very spread out and you will be walking a lot to just get around the resort. The top floor lounge had great views ( of the fireworks at the park) and foods. I thought the rooms were good, not great, but the outside of the Ranchos needed to be updated. They are glorified motel rooms essentially.
Elisa Armetta
Location is great as its super close to all disney parks including Disney Springs. The grounds are beautiful and we enjoyed walking it every day as its peaceful. Rooms are a bit smaller than I expected but it was fine as we didn't spend much time in the room. We encountered a few issues but upon check out the staff was very accommodating and appreciative that we made them aware of it all. Overall we enjoyed our time while there.
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