Cynt 123
Great location for Disney no tolls required if you go the scenic route. Convenient travel for fast food, shopping, restaurants and souvenir shops. Amenities are nice. Rooms/suites are spacious 3 bedroom was technically a 4 bedroom has a king size bed, queen, two doubles and two twins. Equipped with everything you need including washer/dryer, soap powder. Full set of towels and pool towels. The downside staff wasn’t very helpful. They seemed lazy and consumed with their conversation. The vending machine is a little old doesn’t accept cc cards, you will have to go across to Holiday Inn for almost everything.
Brandi Druttman
Our original room was too close to the pool and therefore had a chlorine smell to it. This was affecting my kids allergies so I went to the Front Desk to ask to switch rooms. I received assistance from Mayra and Claudia and they were both fantastic. They listened to my issue and worked quickly to resolve it. They got us into a new room that was the same size as our previous room and was better suited for kids allergies. Our new room also had a balcony and view of the beautiful pond. Thank you Mayra and Claudia!!!
Brack DeLoach
It was a great family atmosphere. We were in town for the theme parks and found everything we needed here. Pools were great for the kids. Rooms were large and well appointed. We stayed in a two bedroom and loved the layout.
Sophia Boodram-Baldeo
Manager went above and beyond for my booking and accommodated my party of 8 in a space that made sense for us. I will forever be thankful to her. Front desk was pleasant every time I needed something. I loved the bar as always but was sad to see them get rid of happy hour. The location to Disney is why we keep coming back. The kids enjoyed miniature golf, the pools and volleyball. They also enjoyed ice cream piña coladas, French fries and wings at the bar. Overall, super friendly staff and we will definitely be back.
Tiffany Wilson
Jorge was PHENOMENAL. Immediate greeting upon check in and he made sure my I was able to keep my room (booked for two different stays) for the total stay. I needed an additional room key because I lost one, Jorge made it happen. I also had the pleasure of meeting Claudia (Jorge’s manager). She stopped what she was doing to meet me and see if there was anything I needed. Customer service 10/10. I highly recommend this resort for family travel. Outside of it being a beautiful resort, the customer service is top tier!!!!! Highly recommend anyone looking book this resort. Close to food and shopping!