Taylor Witmer
My husband and I opted to change our trip from Jamaica (due to outbreak) to Mexico. We were hesitant to book this resort due to some other poor reviews on food but have heard great things about Dreams resorts so we decided to just go for it. We had a fabulous first family vacation with our 8 month old daughter from Jan 11-16, 2026! The food was delicious! We went to the Japanese restaurant twice as that was our favourite. There were a lot of families with young kids which was nice. There were always high chairs available at the restaurants and we had no issue getting a crib (that we requested prior to arrival). We were in the privilege plunge pool room and we absolutely loved it. It was so nice to be able to enjoy the water (though a little chilly as the pool is not heated) while our daughter napped. One of the things that really stood out to me at this resort was the workers that always came up to us at the pool and even when we were on our balcony/in our plunge pool to take our drink order. This was a very nice touch.
Sadly there was a lot of seaweed and the water was not beautiful blue waters but this of course is no fault of the resort. They did their best to rid the seaweed each day which was appreciated! The only other thing that was upsetting was that the swim up bar pool is adults only. As this is such a family oriented resort, I feel all ages should be allowed in all 3 pools (the swim up pool is the pool that has the beautiful view of the ocean). If someone is looking for a relaxing trip (or a party resort) with no kids around, then they should go to a different resort (perhaps book an adults only resort).
Bryan Schaffer
Just got back from there. 7 day stay with my family. 4 kids ages 12 to 19. Resort is very beautiful and clean. Staff is absolutely fantastic. From the front desk to the cleaning staff to the restaurants to the activities, everyone is absolutely fantastic. We ate at every restaurant and the food was mostly great. The drinks were always great and the service was just above and beyond my expectations. Entertainment at night and during the day was also fantastic. I'd go back in a heartbeat.
Nick Mills
This was my first time at an all inclusive resort and WOW did dreams Rivera set the bar very high! I am very impressed with the food, service, and activities they offered.
The food is good. Not amazing, but definitely above average (the French cuisine is amazing and I would recommend sticking to the restaurants). The activities were very impressive, and I’m an adult and I even had fun! The magic and Mexican show was some of my favorite.
To top it off, I liked being more immersed in wildlife and liked being away from the main hotel strip and saw plenty of wildlife on the resort.
Overall, I am very impressed and would 1000% recommend and come again!
Monica Christian
Here now..beach is fabulous,..seawood removed overnight..bit in the water but its the nicestbeach we have been to in Riviera.
Preferred club is nice...Its busy place ..even though theres adult areas..there are tons of kids...no reservation for restaurants except for the japanese hibachi event..line up and wait!
ONLY issue so far is the way people have reserved chairs everywhere!...lots of towels but no where to put them which is a shame as most are not being used ..
Lots of bottled water..drinks are great... super clean place
Smaller resort so it feels busy
tracy galmidi
We LOVED everything about this resort. I can not even fully express how amazing this resort is. Not only is it beautiful but it has hands down the BEST staff ever! They are so very thoughtful and consideret. They go out of their way to make sure you have the best stay and truly it was because of the staff that our experiences there were elevated. I had a minor ankle injury (100% my fault) and from immediately assisting me in wrapping it, to constantly checking on me, to providing wheelchair escort all over, I have never felt so taken care of. We traveled with our two daughters (4 & 8) and they loved the kids club! The dining options are lovely and the resort is gorgeous! As I mentioned EVERY SINGLE STAFF MEMBER was phenomenal, the ones that made an extra special impression on us with their thoughtfulness, service, and professionalism were: Gilberto in the buffet (we truly feel like we made a friend with him and will come back to see him!), Alberto in the services area (he was so kind to understand my injury and take care of our unfortunate excursions cancelations due to my injury) and Rocio and Fatima in the Explorer's Club (Kids club), our daughters LOVED them. I didn't vatch everyones name but EVERYONE was perfection! Also the lady who greeted us for La Petit Chef was so incredibly kind and amazing. We couldnt have asked for a better experience and are so very greatful for helping us have such beautiful memories of this Cancun trip!