Gaetz Barrie
We had the absolute pleasure of being served by Jorge at Santa Fe Steakhouse during our stay at the Barcelo Maya Resort, and he truly made our dining experience unforgettable. From the moment we were seated, Jorge greeted us with a warm, genuine smile and immediately made us feel welcomed and taken care of.
His attentiveness, professionalism, and friendly demeanor stood out right away. He anticipated our needs before we even had to ask and provided thoughtful recommendations that perfectly matched our tastes. The food was fantastic, but Jorge’s exceptional service elevated the entire evening to a whole new level.
It’s rare to find someone who brings so much passion and care to their work, and Jorge did just that. He was not only an incredible server but also a genuinely kind and engaging person. If you’re dining at Santa Fe, we highly recommend asking for Jorge — he’ll make your night one to remember.
Thank you, Jorge, for going above and beyond!
Walid Moufarreg
Unforgettable family vacation June’ 2025…..We had the most absolute pleasure & amazing time during our stay at the Barcelo Maya Grand Resort in riviera Maya! Entire staff polite and wonderful! Food was excellent! Cleanliness, sparkling! Safety, 100% Weather…. Fantastic! Kid’s activities, perfect! We couldn’t ask for a better and worth vacation in Mexico!
Richard Martucci
We had the absolute pleasure of being served by Eduardo Balam during our stay at the Barcelo Tropical buffet, and we cannot say enough wonderful things about him. From the very first meal, Eduardo made our family feel so welcomed and cared for that we immediately requested to sit in his section for every dinner.
He went above and beyond to take care of every single one of our requests, always with a warm smile and incredible attention to detail. What stood out the most was the special care he gave to our two children, aged 8 and 4. Eduardo treated them with such kindness and patience, making sure they had everything they needed and even anticipating their requests before they asked.
Because of Eduardo, every meal felt like a special experience. His exceptional service, professionalism, and genuine warmth made our vacation truly unforgettable. We are so grateful to him and highly recommend requesting Eduardo’s section if you have the opportunity. He is truly one of a kind!
John Rihl
Capri Luz Guzman
Capri is Italian and all four of us had great meals. All of the restaurants so far have been very accommodating to some of our non-dairy family. Capri is no different. Very good Italian food. The strawberries and OJ dessert and the cream puff dessert were awesome!
David Stanford
Excellent resort, location and beach are beautiful. I would say they could use more staff in the restaurants and bars as they are extremely busy. Those staff members there though are fantastic. I would think the front desk staff could learn from them as they aren’t exactly friendly when you check in or ask for something like an extra room key. Food is great in every restaurant and pools fantastic
My Booking
