Gaetz Barrie
We had the absolute pleasure of being served by Jorge at Santa Fe Steakhouse during our stay at the Barcelo Maya Resort, and he truly made our dining experience unforgettable. From the moment we were seated, Jorge greeted us with a warm, genuine smile and immediately made us feel welcomed and taken care of.
His attentiveness, professionalism, and friendly demeanor stood out right away. He anticipated our needs before we even had to ask and provided thoughtful recommendations that perfectly matched our tastes. The food was fantastic, but Jorge’s exceptional service elevated the entire evening to a whole new level.
It’s rare to find someone who brings so much passion and care to their work, and Jorge did just that. He was not only an incredible server but also a genuinely kind and engaging person. If you’re dining at Santa Fe, we highly recommend asking for Jorge — he’ll make your night one to remember.
Thank you, Jorge, for going above and beyond!
Walid Moufarreg
Unforgettable family vacation June’ 2025…..We had the most absolute pleasure & amazing time during our stay at the Barcelo Maya Grand Resort in riviera Maya! Entire staff polite and wonderful! Food was excellent! Cleanliness, sparkling! Safety, 100% Weather…. Fantastic! Kid’s activities, perfect! We couldn’t ask for a better and worth vacation in Mexico!
Richard Martucci
We had the absolute pleasure of being served by Eduardo Balam during our stay at the Barcelo Tropical buffet, and we cannot say enough wonderful things about him. From the very first meal, Eduardo made our family feel so welcomed and cared for that we immediately requested to sit in his section for every dinner.
He went above and beyond to take care of every single one of our requests, always with a warm smile and incredible attention to detail. What stood out the most was the special care he gave to our two children, aged 8 and 4. Eduardo treated them with such kindness and patience, making sure they had everything they needed and even anticipating their requests before they asked.
Because of Eduardo, every meal felt like a special experience. His exceptional service, professionalism, and genuine warmth made our vacation truly unforgettable. We are so grateful to him and highly recommend requesting Eduardo’s section if you have the opportunity. He is truly one of a kind!
John Rihl
Capri Luz Guzman
Capri is Italian and all four of us had great meals. All of the restaurants so far have been very accommodating to some of our non-dairy family. Capri is no different. Very good Italian food. The strawberries and OJ dessert and the cream puff dessert were awesome!
Abigail and Ruby Dauphinee
We’ve been to Barceló many many times and we always love it. The service and workers are very friendly and the food is great. Beautiful scenery and so many activities for the whole family. Our favourite resort for 10+ years. Teresa Chable, one of the workers is very friendly and creates a welcoming environment for guests
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