5 Star Gran Canaria Holidays

Barbara Devlin

Beautiful hotel, full of character. The staff are amazing, so friendly and helpful. The room was lovely with a great view of the sea and a good sized balcony with comfy chairs. The food was excellent quality and we ate in the restaurant a lot. There’s plenty to entertain in the gardens, a lovely big pool and quality live music every evening. The area has plenty to do whether you like long beach walks, wildlife spotting, shopping, or beautiful parks such as Parque Tony Gallardo nearby. Our return flight was evening and we were given late checkout free of charge which made leaving so much easier. We’ll definitely come back here, it’s fabulous.

Paul Holman (Pum)

Superior Room, Ocean View Room reasonably large with space for 2 people to move around comfortably. Plain balcony. Small, but very nice, bathroom with toilet and quite a large shower – could do with an extractor fan; window not as effective. Ocean view room means the opposite side of the hotel to pool and activities area, which means quieter. Nice beach and ocean view is over the hotel car park and a road of low rise beach front apartments. Very little noise from outside. Higher floor probably has better view and quieter. We were on the 4th floor and the view was pretty good, and were not bothered by any noise. Lots of wardrobe, cupboard and drawer space. 40+ inch TV. Several UK channels. Six digit safe in the wardrobe is just big enough for my 15.6 inch laptop. Wifi 10 mbps up / 10 mbps down in room. Wifi connection with room number is a bit hit and miss, but reception has a work around. Aircon fan was a little noisy, but it didn't stop us from sleeping. The aircon cooled the room fine. Double curtains kept out light very well. Other Could do with more no smoking areas and more clearly sign posted. Good WiFi signal everywhere in hotel, even on my cheapo tablet. Excellent and very extensive breakfast buffet with a little table service. All staff and services were **excellent**, and staff were always very helpful. A large variety of activities and excursions can be booked from the concierge desk. Italian restaurant good. Rather good cabarets every night at bar.

Mark Chaplin

We were placed here for 10 nights by our insurance after my wife had a serious accident. The staff couldn’t have been more helpful, ice packs at 3pm or 3am were no problem and the duty manager checked on us every couple of days which was kind. Breakfast was a real treat everyday and the pools relaxing and well supervised. Lunch by the pool was high quality and the staff friendly but professional. We look forward to visiting again when we can really enjoy the facilities.

Mark Hill

We stayed at the Seaside Palm Beach at the end of October, and it was one of the most relaxing holidays we’ve had in a long time. The hotel is great – the 70s theme is very cool, especially the vibe and décor of the formal bar. Would highly recommend going All Inclusive – we got really good value out of it. Our favourite part of the day was lunch at the pool bar, where the food was excellent! The premium drinks package was also above expectations, with Taittinger champagne on offer. The breakfast and dinner buffets are top quality, and the two à la carte restaurants are well worth a visit – especially since one visit to each is included in the All Inclusive. Lastly, it’s hard to argue with the location. The sand dunes national park next door adds to the tranquillity, and there’s a fantastic one-mile promenade walk along the clifftop to the next beach resort. If you can get a beach-view room, the sunrises are spectacular. Overall, a strong recommend!

Alnoor

We stayed 6 nights at this resort. They immediately acknowledged my Marriott elite status and upgraded by room. We had a wonderful time as the resort is close to the beach, the sand dunes, boardwalk and great restaurants nearby. Parking was free however, a bit challenging at times to find a spot. However, the staff were really helpful. The breakfast was always awesome and organized. No line ups to be seated and great variety of breakfast selection. The Manager on duty always greeted us with a smile. The staff were always ready to help. We also had dinner at La Bodega and it was 1st class from the food to the staff. Highly recommend it! We would certainly would come back to the resort!

Jessica Houghton

Paradisus Gran Canaria is an excellent choice for solo travellers, especially if you enjoy wellness, creativity, and having activities to structure your day. The activities are a real highlight and, apart from stargazing, you don’t need to book anything in advance – you can simply turn up, which makes everything feel very relaxed. During my stay I did: - Bubble workshop (making a bookmark by blowing bubbles and adding paint/ink - though this was a bit underwhelming as we weren’t allowed to blow our own bubbles) - Watercolour painting workshop - Ragdoll workshop where we made a jellyfish using rags and some simple sewing - Yoga, mindfulness, and meditation sessions with Isabel (@baransu_studio) who was absolutely amazing and genuinely one of the best instructors I’ve experienced All activities are beginner-friendly and ideal if you’re travelling alone and want something to do without it feeling awkward. The staff were consistently warm and attentive. Antonio was lovely, and the younger man at The Shack (I think his name may have been Hamza?) was great, even bringing my favourite drink without me even ordering! There is table service at Ginger and The Shack (though not poolside). The food was very good overall. I agree with other reviews that sometimes the food at the Gastro Hall can be a little cold, but the variety was excellent and the restaurants were efficient with good menu options available. I didn't book The Reserve area but I spoke to several guests who felt it wasn’t worth the extra cost, which was reassuring. I had a premium double room which was stunning and lots of lovely extra touches. The guest experience team left me some chocolates, cava and a handwritten card in my room on birthday which was lovely. A few small improvements/comments: - More variety and rotation in activities, particularly more craft workshops and to keep things interesting for returning guests - An easier way to contact reception (e.g. WhatsApp or in-app messaging), although the app works well for requesting extra towels, minibar refills, viewing activity timetables or making restaurant reservations etc. - Slight disappointment that there is really only one main pool (others are the kids’ pool, paid Reserve pool or the spa, which costs €15 for 90 minutes) - More accessible pricing or solo-traveller-friendly rates. I would happily return for solo retreats, if the prices weren't so steep! Overall, a lovely, well-run hotel that really shines for solo travellers looking to relax, reset, and enjoy gentle daily activities.

Nichola McDonald

Visted for new year with my partner, 4yr old and 4month old. Breakfast is a free for all. Had to walk around looking for a free and clean table. Why is no one welcoming guests and taking them to a table? You have to get your own hot drinks from the coffee machines, which aren't very nice. We went across to the bar to get a better breakfast. Buffet foods not always hot. No table service around the pool. We did the Bali beds most days, which was a nice choice however is an extra cost. My son was Ill one day. Hadn't eaten anything all day. Only thing he asked for was a pizza. We thought as they have an Italian resturant it wouldn't be a problem. Well it was! My partner had to go up the road to get one. Was told a manager would get back to us about it but they never did. The hotel was very very clean and is nicely decorated. 99% of the staff were kind and welcoming. 1 member of staff in the Italian resturant was very abrupt interestingly she was the one that said no to my son having a pizza. New year show was great , was lovely seeing all the staff celebrating. Special mention to Robert who was great with sorting the Bali beds and our new years table. He was great!!!

Si English

We had a fabulous stay celebrating my wife’s Birthday. Probably the best hotel we’ve stayed in. The staff are amazing as is the guest services team for whom no request was too much trouble. Special mention should be made of Maivelys in the 5* Reserve who was an absolute star and always on hand with drinks and fruit kebabs!. We’d also like to mention Analya who was also fantastic and always smiling. The choice of food and dining experiences was amazing although not always to our taste. It has been a marvellous break made all the better by the staff, hotel and of course the weather. Thank you.

Анастасия Дуда

In general, I liked everything. Beautiful rooms, green area and access to the ocean to the beach. It is very convenient and pleasant. The water in the pool is very gentle - it does not dry the skin. The staff is mostly very friendly. Lots of entertainment for children and adults (various master classes and aqua dances for the latter) The food is very tasty, high-quality and varied. We didn't go to a la carte restaurants but ate just in the main buffet: buffets: lots of seafood, Spanish delicacies, sushi, duck, meat, fish and anything, delicious fruits and desserts, the child always has something to eat besides pizza and french fries Of cons : The lack of staff in the buffet at breakfasts and lunches is simply terrible. Wait a long time for drinks, and sometimes no one even came up (because they didn't physically have time), some waiters were rude and had the carelessness to discuss visitors with colleagues. It was much better at the dinners, I especially want to mention the Basilio waiter he is cool and sincere! The minibar in the rooms was filled randomly. Today is - tomorrow is not , And cleanliness by the pool is a significant drawback. It's dirty there. And if it is more or less normal in the morning (only a little cigarette butts and small garbage), then already at lunch - many empty glasses, napkins, scattered snacks and much more. Of course, the guests themselves are to blame for such a situation, but having staff who would take care of the cleanliness of this area all the time it would be much better, because bartenders physically cannot give advice to cleaning when they have a constant queue for drinks. So as a conclusion - I can recommend this hotel especially for families with children, but there are significant points that are worth working on )

Omar Choudhury

We stayed five nights. The hotel is immaculate on condition and very well looked after. The highlight for me were the a la carte restaurants especially the Peruvian/Japanese and Canarian restaurants which were excellent in terms of food and service. The nightlife was mediocre at best, but this was not an issue as the hotel is very well placed close to Maspoplams for night time entertainment. The pool is very pleasant and close to the beach and there is food day time entertainment.The only fly in the ointment were the hard sales tactics used on guests by Melia sales people. There is a possee of salespeople with clip boards hanging around outside the main restaurant targeting guests to enrol on their circle programme. Whilst I have no problem learning about the the programme, we were lured to a sales presentation with the promose of a gift. This lasted over an hour. The sales tactics used were mildly aggressive and reminiscent of 1980s time share salesmen. We were put under time pressure of 24 hours to sign up to a commitment of circa £4k per annum to benefit from 20% discounts and were stalked. This frankly for me has tarnished the Melia brand (I have never experienced this from any other hotel operator, not least in a five star hotel) and is likely to make me think again about staying in a Melia hotel again. This is no reflection on the staff in this hotel who were attentive and friendly.

Paul Richards

There was only 1 thing wrong, having to leave the hotel to come home! The staff, the rooms, the cleanliness, all 5 stars. We had an amazing time, rooms were huge and kitchen fully equipped with everything you need, even a dishwasher! Location was superb on one of the islands most popular beaches. Bus stop and taxi rank directly outside, 2 mins walk to the beach which has a hide selection of restaurants and mini supermarkets. Just up the hill is a Spar. 20 mins walk along the seafront coastal path is Puerto Rico which is another beautiful seaside town. We are already on planning our return.

J H

Very friendly personnel! 🤗 We love the place! ❤️ They really disserve five stars! ⭐⭐⭐⭐⭐ But both the rooms and the pool has a lot of defectives and REALLY needs a brush-up... The beds are really bad... 😬 Therefore I can unfortunately only give the place three stars.... But we will be back again with the whole family! 🤩

Таня Саранчук

Everything was just wonderful! We really enjoyed our stay, even though some of the furniture was a bit old. But the location, atmosphere, and the view were excellent. Great staff, always clean and cozy, and the rooms were spacious. The reception staff was especially friendly and pleasant. Thank you! I would definitely choose this hotel again.

Fenna

Nice and calm apartments with everything you need; tv, sunbeds, dishwasher, washing machine, kitchen equipment, a safe, iron etc. Waking up by hearing birds, is also very nice! Also very tidy and neat. The staff was friendly and the location is amazing, in front of the beach. Parking is often possible (and free!) but at busy beach days it can be very hard to find an empty spot. The swimming pool does not seem to get used. It is possible to get beach towels from the hotel. Nice service!

paul walsh

Fantastic location right on the beach. Very large rooms, some with private pools. Spotlessly clean. 24 hour reception which was attended by the most helpful, polite and pleasant team you can imagine. Cleaning team all exceptionally friendly too. Has the feeling of a place that the staff are happy to go to work every day. We will definitely return, hopefully many times!

Chandrakumar Arunachalam

Lopesan Villa del Conde is a beautiful property with a great atmosphere, but the service inconsistency—particularly regarding dining—was disappointing for a resort of this caliber. ​As a celiac traveler, I found the dietary accommodations frustratingly difficult. The food labels lacked clear allergen information. Neither were the staff able to help me. During dinner on January 22nd, there was a stressful incident where staff claimed I hadn't ordered a gluten-free meal, even though I could clearly see my order and room number on their list right in front of them. Some of the service staff here definitely are unfriendly, unhelpful & borderline rude. It felt far from the smooth, hospitable experience you expect here. ​On a positive note, the staff at the swimming pools were very knowledgeable, and the breakfast team did a great job. ​While the resort itself is lovely, I’d recommend skipping the dinner upsell. The restaurants nearby offer much better food quality and hospitality. It was a good stay overall, but the service gaps left me feeling let down.

Johnathon Rawcliffe

What a fantastic place, on arrival you are met are people to take your bags to your room. At reception they are very friendly and helpful and are great with kids. They offer you a drink on arrival. The room is fantastic very spacious. The food is great with fantastic staff at hand to make sure you enjoy. The entertainment is great with shows at night and the children mini club is run by a really fantastic lady our 9 year old raves about her. You are only 10 mins from shopping centre area. Will definitely be coming back

francesco Savelli

The location of the resort is very good, and the room size was comfortable and well laid out. The swimming pool area is also a positive aspect and visually pleasant. Unfortunately, several elements significantly impacted the overall experience. The SPA area appeared poorly maintained. The weather during our stay was cold, and the cabanas—while visually attractive from the outside—had multiple issues: broken components, rusted window frames, poor sealing, and cold air passing through. Under these conditions, massages should not be recommended, as comfort cannot be guaranteed. Additionally, many of the stone seats around the hotel are broken or damaged, which gives an overall impression of lack of maintenance. The reception staff was not particularly friendly or helpful. We reported multiple times that the mobile app required to order water or request services was not functioning. Despite this, we were repeatedly told to use the app, even though it clearly did not work. When we directly asked for water, no alternative solution was offered. Overall, while the location, room size, and pool are strong points, the lack of maintenance, service responsiveness, and customer care need significant improvement to meet the expectations of a resort at this level. To expensive for the service they arr offer Replay : Dear Team, Thank you for your detailed and courteous response. I appreciate the time taken to acknowledge the feedback and to explain the internal actions planned to address the points raised. However, I would like to clarify that the inconvenience experienced was not limited to the SPA area alone. The issues related to general maintenance, comfort, service responsiveness, and the lack of effective alternatives when the mobile application was not functioning collectively impacted the overall stay. In my experience with other luxury hotels and resorts in the same category, situations of this nature are typically addressed not only with an apology, but also with an appropriate form of recognition or partial refund that reflects the gap between the expected and delivered service level. This is an important aspect of customer care and accountability, particularly when services included in the stay cannot be fully or properly enjoyed. Such recognition is not about compensation alone, but about demonstrating alignment with luxury hospitality standards and a genuine commitment to meeting guest quality expectations. I sincerely hope the feedback shared will lead to tangible improvements, as the resort has strong potential due to its location and facilities. With consistent maintenance execution and a more flexible, customer-oriented service approach, the experience could better reflect the standards associated with a resort of this level. Thank you again for the response and for considering this feedback. Kind regards, Francesco Savelli

michal ludwikowski

This hotel is like a olimpic sportsman that allways finishes at 4th place. Every time you hope it will deliver if fails you at some minor yet significant detail that ruins the expirience. To start with good stuff the food was great. Best thing about this hotel is food. Worst thing is service outside of the restaurants. The cooks and restaurant staff is also ok. Lack of attention to details like: 1. The gym is mold infested and smelly, it is health hazard not be be expected in a 2 star hotel. One day the floor was litteraly wet and the aircon is never on. I tryed to call guest service and thay promissed to send someone to operate the AC panel in some locked room but after 30 mins no one arrived. 2. Gate to the beach was dirty for 5 days until I leaft the hotel (maybe it still is). I reported it twice to the hotel stuff, once by the pool and once another day to some lady in red looking like a manager. Nothing was done. I cant write what it was dirty with because google wont publish the opinion. 3. No room service. There is an app... but the delivery time for bottles of water to my room was next day at 8 pm. The reception staff said " it is what it is use the app" what can they do. And I could come and pick some water from the front desk even pay for it but no....pro tip. Uber eats is there even late at night. Basically the hotel architecture, location and food is good. Staff training(appart from restaurants) is poor. Overal 4 stars not 5 and just a few details and I would be ready to come back.

Madeira Happy Tours

What a great resort for holidays! The vila was so spacious and clean. The pools and gardens are set amoung an idylic landscape and one feels so relaxed in the atmosphere created by the arquitects. All staff are very friendly and not intrusive. Good entertainment in the evenings. The location of the resort is perfect, by the sea and with the promenade leading to the restaurants, shops and the dunas. Least but not the last, breakfast and buffet dinner are of high quality and variety. It is a feast for all your senses. We highly recommend the hotel.

Linda Allbris

My stay at Lopesan Baobab Resort was truly exceptional and exceeded all expectations in every possible way. The culinary experience was outstanding. The quality of the food, the variety offered, and the attention to detail were of an exceptionally high standard. Equally impressive was the restaurant service, which was consistently professional, attentive, and delivered with genuine warmth. The service throughout the hotel deserves special recognition. The reception staff and bellboys were absolutely exemplary, efficient, welcoming, and always willing to go the extra mile to ensure a seamless and pleasant stay. In addition, the Guest Relations team was consistently available and highly dedicated, playing a key role in making the overall experience both smooth and memorable. The hotel’s surroundings are nothing short of breathtaking. The architecture, atmosphere, and overall design create a unique environment unlike anything I have ever experienced before. It truly feels like stepping into another world. In every aspect, Lopesan Baobab Resort delivers excellence. I would highly recommend this hotel to anyone seeking a luxurious, distinctive, and unforgettable experience.

zahessan kiru

We had a wonderful stay at the Lopesan Baobab Resort and felt very comfortable from the very first moment. The resort is extremely child-friendly and perfect for families. Our little one had so much fun – there was plenty to do and discover for children. The staff deserves special mention: everyone was very attentive, friendly, and always helpful. They even offered baby-friendly food, which was a huge plus for us as parents. Overall, it’s a fantastic hotel with a great atmosphere, excellent service, and ideal for a relaxing family vacation. We would definitely love to come back! ⭐

C C

Terrible hotel in every way! Do yourself a favour & dont book here. Stayed first week in Jan, it was absolutely freezing! The whole hotel was like a wind tunnel, the room was soo cold, we had to beg reception for an electric heater & get a second duvet. - when I say beg they were very reluctant to provide a heater, probably due to cost. Rooms extremely tired, very old, need a total refit. Husband within 2 days of checking in had developed flu, it was that cold. No english TV channels work despite reception saying they would send someone to fix the tv, only to then back down & admit the english channels didnt work - maybe not paid for? The rooms are ridiculously dark, had to ask for an extra floor lamp and the lighting in our wardrobes didnt work so had to try & unpack in the pitch black. Came back to our room to find an engineer had taken out ceiling panels to try & fix the lights. We had to unpack our entire wardrobe & repack again once he had gone - not having fixed the problem 100% . Breakfast is chaotic, you have to queue to get inside. Hot food is barely luke warm, the coffee is awful, as is the service. Screaming toddlers in high chairs throwing food all over the floors, and this food isnt cleared up between diners. Terrible hygiene standards in the buffet. Pools are absolutely freezing - was told they are heated - no chance! Soo cold - reception tried to fob me off to say its because the weather was terrible.......what an excuse the pools are either heated or not! Nothing to do with the weather. Ordered room service on the first night of my husband getting flu, you pay on arrival when they deliver the food, when we came to eat it, it was stone cold - no wonder because the corridors are like wind tunnels. Many many other negatives about this terrible hotel. I've started a formal complaint with the tour operator it was that shocking. Do not book. UPDATE- got the standard reply from hotel reception which they send to everyone who complains - standards not what they expect, will try to use feedback to improve etc etc. Having read lots of reviews the same things keep coming up, hotel freezing, rooms freezing, pool freezing, rooms dark, poor food. You'd think they would actually acknowledge this hotel has several problems & fix them, but no, they just hide behind issues.

Dani Honnan

We had an excellent family holiday at this resort, rooms are lovely and spacious, shower and bath, separate toilet, good spaced vanity and storage, a powerful hairdryer. Housekeeping came often. Good air conditioning and tv. Sorry I don't have room photos to share, but they are very good rooms. The hotel facilities are extensive, the place is pretty massive. Multiple pools, gym and spa facilities. The breakfast and buffets offered plenty of variety to suit all tastes. I cant see anyone being disappointed with a stay here, the staff are lovely.

Adam Haycock

We’ve just returned from the most fantastic stay at Lopesan Baobab, and it genuinely exceeded expectations. The entire resort is stunning – beautifully designed, immaculate throughout, and packed with character. Every corner feels like a little escape, with gorgeous pools, lush surroundings, and plenty of space to relax. The staff deserve special mention: friendly, attentive, and always happy to help. Nothing ever felt too much trouble. Our room was spotless and comfortable, with everything we needed for a relaxing break. Breakfast and dinner offered an excellent choice each day, with something for everyone and great quality across the board. The atmosphere was relaxed but lively, and the whole place felt really well run. The location is ideal too – just a short stroll to the beach and close to shops and cafes, yet still peaceful once you’re back inside the resort. All in all, it’s one of the best holiday hotels we’ve stayed in. We’d absolutely return and happily recommend it to anyone looking for a memorable stay in Maspalomas.

Nicole Annan

I’m late in writing this review, but my boyfriend and I had the best stay at the Santa Catalina. What a special place! We stayed in a suite with a private patio. The room was luxurious and spacious. The building is historic with gorgeous architecture, and the grounds were so fun to explore. It really feels like a palace. We enjoyed both the rooftop and ground level pools, with their respective bars/dining. The lobby bar was lively in the evenings with live entertainment and friendly staff. There were lots of interesting people staying here - We met and made friends with several other guests. Every single staff member that we interacted with was kind and helpful. Also, the value for cost was exceptional. We felt the room rates were very reasonable, especially compared with rates in the US. We highly recommend!

Geoffrey Berg

Compared to the five star resorts in the south, this is a much more personal experience. The food in the buffet, with amazing baked goods and eggs cooked for you is a notch above anything you get in the south. The property and rooms are beautiful, the staff were amazing, the gym and spa are great. The televisions are a bit annoying and you can't screen mirror to your phone/tablet, but otherwise I can't find much to fault our stay. We had a rental car so ciudad de jardines suited us fine, it's a beautiful neighbourhood just between Triana and Canteras.

Cristian Popescu

I initially tried to book through Booking (the reservation was cancelled midway), then booked through Barceló. Somehow, I ended up with two rooms, even though the Booking reservation should have been automatically cancelled since I didn’t pay within the required time. I was told I needed to contact Booking to resolve this, which honestly shouldn’t be my responsibility - especially while on vacation. Sorting miscommunications between the hotel and Booking is not my job. Parking is not included either, so that’s an extra €20 fee (“only the king gets free parking” - for a €400/night room). After that, we went to the room and, surprise… someone was already there. Because of this, we were offered a VIP package with spa access. To be honest, the spa should already be included in the base package. I’ve never stayed at a 5-star hotel where spa access costs extra. The spa itself is very basic and feels quite old. You can clearly see water infiltration on the ceiling. People move from the sauna to the pool without showering, or from the pool straight to the sauna without a towel. That said, credit where it’s due: the hotel restaurant is very good, with quality food at reasonable prices, and the same goes for the rooftop bar.

Lucille Gourdon

I would recommend Santa Catalina Hotel with my eyes closed! You really can’t go wrong with this choice. The hotel itself is stunning, and several highlights truly stood out: the pool area is absolutely gorgeous. The staff goes above and beyond with their attentive and genuinely friendly service, making you feel completely welcome. The food and drinks are exceptional, with every detail carefully crafted to delight. And the spa, simply breathtaking, offers a truly luxurious and serene escape. If I had to mention one downside, it would be our check-in experience. The staff member who assisted us wasn’t very welcoming, she didn’t offer us a drink while we waited, and compared to other guests being greeted warmly and professionally, her attitude felt a bit rude. Thankfully, our check-out experience more than made up for it. The staff member who handled it was absolutely perfect, friendly, professional, and efficient, so we left on an extremely positive note.

Omar Choudhury

A truly fantastic hotel worthy of a five star rating. The staff were very friendly and attentive. The atmosphere was classy and the food delicious. The breakfast was amazing. The rooms are very well specified. No complaint and I would go back again.

Kerri

Excellent hotel. Easy parking. Accommodating staff. Breakfast was great and fresh eggs cooked to order. The room was nice and had great views. Picture is from balcony. AC worked great. Enjoyed our stay so much we decided to stay an extra night at the end of the trip! Restaurant on site is delicious!

Bastian Sørli

I would give 6 if I could! We are a family of five, and this is our second stay at Radisson Blu Arguineguín this year. The first time was in May when our youngest son turned 5 – it was an amazing experience, The restaurant had decorated the table for his birthday – such a thoughtful gesture. Now we are back in September to celebrate our other son’s 7th birthday. From the moment you step out of the taxi, you are greeted with smiles and first-class service. The hotel is quiet and relaxing, there are always sunbeds available, the rooms are beautiful, and housekeeping does an excellent job. This time we chose half board, and both breakfast and dinner were excellent – the waiters are truly wonderful. The spa is also fantastic. A special thanks to the hairdresser Tamara who cut both me and my son – we were very happy! All the staff lift the experience into something truly unique. If I could give 6 stars, I would. We will definitely be back.

Lorenz Berger

Perfect for a family holiday. Everyone is so friendly and welcoming. Thank you Manuel, Miguel and all the other staff at breakfast and dinner for making us and especially the kids smile all the time. The place is even nicer and than in the pictures.

Art Topunts

Yes, it’s five star hotel. You’ll find good service, nice, comfortable rooms, swimming pools and if prefer ocean, exit to the public beach. We stayed on the ground floor with direct exit to the pools, which were very convenient. I think it’s a little bit overpriced and could’ve been cheaper but with huge amounts of tourists and big demand, probably will stay same.

Frederik Naert

We stayed here for 4 nights in August and overall had a very relaxing and enjoyable time. We were welcomed with a drink on arrival and given a clear overview of the resort’s facilities. The atmosphere is remarkably calm (even though there are many families)! There was always space at the pools or on the lawns without a rush for sunbeds. The pools are beautiful, and our premium room with private jacuzzi was a highlight. Staff across reception, housekeeping and restaurants were friendly. Breakfast was very good: fresh fruit, excellent coffee, fresh orange juice, individual yoghurts, and plenty of variety. Dinner buffets had nice themes and live background music, but the food was less refined, with many fried options and some cold dishes not kept chilled enough. A few downsides: all premium rooms (with jacuzzi balcony) have a connecting door, which can be very noisy if you have loud neighbours. This was the case in our first room, which also had maintenance issues. Luckily, after raising our concerns, management handled it well (very much appreciated!) and moved us to a much quieter, more comfortable room (still with some defects such as a broken window handle, a dirty skirting board, and broken sunbeds on the balcony). In this room, we enjoyed an excellent night’s sleep, which was our main priority during this short getaway. Parts of the building feel a bit dated or worn, with details like slippery wet floors in lifts or neglected areas near the beach access. Small things, but noticeable in a supposedly luxurious setting. In the end, despite a rocky start upon arrival (due to noise from the connecting door), we had a very enjoyable stay with several highlights. However, compared to other Radisson Blu hotels I have visited, this property fell a bit short in terms of recognition of Radisson Rewards Premium benefits. For that reason, I feel that a 3/5 rating is the fairest reflection of our experience. The resort is perfect for a peaceful sun holiday, though next time in Gran Canaria we might return to Maspalomas / Meloneras for a livelier setting.

A K

Just home from this fabulous hotel. Our room was great, beautifully decorated, overlooking the pool and sea. We liked the gate that took you straight out to the beach. The service was excellent from all the staff, from the lovely ladies who made up our rooms each day, to everyone on reception and in the restaurants. We especially loved the 2 meals we took in the a la carte restaurants, really first class dining. We definitely recommend and will be back.

Katarina Kovacevic

Me and my family are absolutely delighted with our stay! The hotel is much nicer and prettier than on photos, which almost never happens. And the food, omg, this was an absolute highlight. Also, we were staying during Christmas and every kid (including our toddler) got a present from Santa. The present was a very nice wooden toy, exactly for his age. I 100% recommend this hotel!

Ben

Amazing location and hotel has been recently refurbished so looks fantastic. Staff are very accommodating and great with little people, our one year old lived the staff. Food was always the same quality and the expectation of a buffet. Would come again.

Jan-Olov Forslund

Amazing hotel with tree pool areas and plenty of sun lounges, the park area is enormous with flowers and palm trees. Friendly personnel, really nice rooms and good food, everything you need. Gated hotel so the only entrance without a key card is through the main entrance. The back gate is only a few meters from the sand at the beach, you will not get much closer to the beach than this. DO NOT MISS TO EXPERIENCE THE SUNRISE DOWN AT THE BEACH! I will come back again!

Della

We had a Lovely Xmas stay. Hotel and grounds immaculate along with our room. All staff were super friendly and helpful. The only reason I didn’t give 5* is because although the buffet was vast and beautifully presented we found it all to be “warm” instead of hot which is preferable. Location was brilliant, near beach, restaurants and shops.

Nigel Williams

We had a lovely 7 night B&B break here last week. The hotel is maintained to an extremely high standard and the staff were all super helpful and friendly. The standard of food was very good and the hotel facilities were first rate. I would have preferred that the Brasserie restaurant was open more frequently as the food was excellent and reasonably priced. Drinks prices in the hotel were also reasonably priced. The hotel is located at the quiet end of Meloneras which was perfect for us. We enjoyed our stay there so much we have already booked our return for next year (2 weeks half board this time!).

julie madsen

We had a wonderful stay at this hotel and would definitely recommend it. The staff were incredibly kind and welcoming. Upon arrival, we were offered champagne, lemon water, or still water while the receptionist explained everything about the hotel during check-in, which gave a great first impression. The hotel is very clean and well maintained. The shampoo, conditioner, and other toiletries were of good quality. A big plus was that no one reserved sun loungers by the pool, which made the atmosphere much more relaxed. The town itself is very cozy, quiet, and peaceful, with a lovely beach and a supermarket close by. With good walking shoes, it’s not far at all to Puerto Rico, and there is also a direct bus that’s easy to use. The hotel staff are always happy to help with directions or transport. There is live music every evening after dinner in the lounge bar. It can be a bit loud and can be heard in the rooms, but thankfully there is a reasonable end time, so it didn’t disturb us too much. The bars are great — the staff work quickly and really try to make everyone happy without letting anyone wait too long. The buffet is excellent for breakfast, lunch, and dinner, with a very wide and varied selection, so there is truly something for everyone. A special mention goes to Airam in the lounge bar — super friendly, amazing drinks, and such a great vibe. He sang along to the music and had an incredibly positive and fun personality that really stood out. All the other staff were also very friendly and always greeted us politely. Overall, a fantastic experience in a calm and welcoming hotel.

Rudy Jean-Paul Hassam

Our stay at the H10 in Las Meloneras (December 2025) was, in large part, excellent. The hotel's design is a standout feature—it is modern, spacious, and impeccably styled. At no point did we feel crowded or lacking in personal space. The staff, in their individual roles, were consistently present and welcoming. Special mentions must go to the team in the Spa and the staff in the main dining room and reception bar area, who were exceptionally friendly and contributed greatly to the pleasant atmosphere.The food was a definite highlight. Breakfast and dinner buffets were impressive: the quality was consistently high, the presentation was inviting, and the variety of choices catered to all tastes. A particular entertainment highlight was "Duke's Band" and their tribute to Queen, which was an absolutely outstanding show. Areas for Improvement: The main issue we encountered was a lack of coordination and consistent information among the staff. On several occasions during the first few days, we received conflicting or misleading information regarding the location of facilities like the doctor's office or the padel court, as well as opening hours and restaurant access (e.g., being mistakenly directed to the à la carte Gaudi restaurant reserved for Privilege guests). It would greatly improve the guest experience if all staff members had a firm, general knowledge of the hotel's key locations and policies to provide accurate guidance. In addition, the nightly entertainment program was somewhat underwhelming aside from the fantastic Queen tribute.

Johan Beyz

We have been coming back to this hotel for certainly 10 times since 2013. Always a pleasure to enjoy the friendly staff, the nice rooms and views and the quiet location at 2km walking distance (nice stroll) from the Lighthouse. Nice to see how the rooms are refurbished as well as the buffet restaurant. The food is rather 4 and not 5 stars, but the price/quality is perfectly in balance. I cannot think of anything negative. Looking forward to coming back next year! Thank you, to all the staff!

Mike L

Second time here. Loved it last year. This year not so much. It’s still a decent hotel but probably 4 star really. Rooms are fine but no different to a standard hotel abroad, although the floors are very dirty (bottom of feet black). Food is definitely not as good. In fact the restaurant is a bit of a nuisance. They like to seat you so you can end up sat next to noisy tables, children, people with stinking colds and so on. I prefer to choose where I sit. In addition, there is sometimes a queue to get in the dining room. The food itself is OK but again nothing special. A lot of it is cooked while you wait which slows everything down. At breakfast many things were empty and slow to be refilled. Bar service is generally OK but we’ve had better. Sometimes have to wait some time for a drink. Table service is hot and miss and they seem to favour the people they know. We came in November. There might have been 6 children in the hotel and yet the entertainment is so geared towards them that it goes on until 9.30pm. We adults have to wait until then to get maybe 90 minutes. Weird. As I say, it’s still nice and if you’re booked to come you’ll enjoy it, but not sure we’ll come again.

Anna Nadrowska

Visited as a couple as needed a break from everyday. Hotel is located up in the mountains near the golf courses and its a perfect spot if you are fan of this sport, although we are not one of those people we have enjoyed the views and the silence ( forgetting there was some building work nearby which did not bother us at all) we were happy to be away from all busy beach resorts. As well as the golf equipment the hotel offers electric bicycle rentals, free shuttle to the beach, shuttle to the nearby market, spa,gym, various fitness classes and also a restful sleep program. It was a perfect spot for us to relax. The staff was very professional at any level providing excellent service without being intrusive, always polite and helpful. The food was just amazing! The quality and variety we were very impressed not to mention that every dinner is a theme, they serve Spanish, Street food, Italian, Asian just an example so you won't get bored of the same. We stayed in Double deluxe room in "Yuca" section of the hotel - the room was as advertised and very clean as well as the rest of the hotel. Must mention they have four swimming pools which 2 of are public, " the sunset " pool was our favourite with 180° views onto the mountains and the ocean and warm water, there is also a "secret pool" if you are able to find it...Overall we spent excellent time at the "Salobre" and returned home happy and well rested. I can highly recommend it if you are looking for somewhere to relax and rest!

Maranatha Lee

If you’re looking for a resort that truly lives up to its name, Salobre Hotel Resort & Serenity is it. From the dreamy spa and multiple pools to the incredible dining and cocktails — every moment feels luxurious. The breakfast buffet alone deserves its own shoutout — endless options and absolutely delicious. And do yourself a favor and order the pastrami sandwich by the pool — trust me! My triple deluxe room was spacious and comfortable with beautiful views. The only downside was the customer service, which didn’t quite match the five-star setting. Still, this property has so much potential and beauty that I’d come back for the serenity alone.

Carlo Retali

If you want actual serenity on your holiday, avoid Salobre Hotel. This hotel does not have 5-star service. We have been to 3 and 4-star hotels with better service than this one. We really tried to give this hotel a shot and were disappointed over and over during our stay. We have the feeling that we were initially denied great service on arrival, because we got a good deal on our stay. - We asked for a small desk in our room over a week before our trip to work, to give the hotel enough time to find a solution. Our request was denied and then ignored when asked again. - Upon arrivial we politely asked about our request and were denied. Interestingly, this happened after we refused an upgrade to a room with a better view (which also did not contain a desk) - We found a solution so simple ourselves, I'm surprised the staff didn't think of it: we moved the table from the balcony inside Other requests that were not handled by the reception desk, despite agreeing they would do so: - Repair of the heating system. My wife ended up getting a strong cold during our stay, as it was so cold in the room - Replacement of our dirty bathrobes - Preparing of our takeaway breakfast, as we had to leave before the start of breakfast time due to an early flight. We called the reception desk the afternoon before, again to leave the hotel staff ample time for preparation (in vain). This made our stay end on a very disappointing note. Not only was no breakfast ready, but the reception staff did not offer any support besides calling the kitchen (non-responsive) Furthermore, serenity was made impossible by - the constant construction noise, the only part of this review the hotel could do nothing about - our room was above the AC vent, meaning constant noise even at night - the curtains that did nothing to enable darkness at night And, on one evening the strong rain led to many leaks in the retractable roof of the dining hall. This was a health hasard, as every step to the buffet meant you could either slip in a puddle or get soaked by a new leak. We understand this was an exceptional event, but a 5-star hotel should be prepared for rain, that happens at least a dozen times per year. Also no umbrellas were available despite our path from the room to the dining hall being partly uncovered. We thus got soaked - probably another reason my wife got sick. Some positive: - The food was quite ok, Spanish night very good - The waiting and kitchen staff was kind and competent, thank you to them for making our stay a bit more enjoyable Overall, we do not recommend this hotel, despite the many pools, as enjoying them serenely is made impossible by the construction noise and lacking service

Grace YACOUB

Words are not enough to describe how beautiful this hotel is. The staff is by far the most competent I have ever met. Everything was absolutely perfect: the setting, the cleanliness, the flawless organization of the hotel, activities, and transportation. And the food was simply exceptional!

ИЦҜΞD ЯЦSΓ

This location offers an exceptionally serene environment, particularly during the evening hours when the hotel becomes very quiet. Guests are welcome to access the 11th floor to enjoy the views and stargaze, even on windy nights.