E
Overall great experience. The staff were really helpful. Dining in the hotel was pretty limited. Also, fairly noisy even late at night with music at the pool. But it was really close to the park and we were able to take the shuttle each day easily. The rooms were big with lots of extra space. Would recommend this place to others.
Cherith
This hotel is so convenient and comfortable, especially if you’re looking to visit the Universal theme parks. The buses run regularly and are an excellent means of getting to the parks, the staff members at the hotel and Starbucks were so kind during our trip and went above and beyond to make our stay wonderful. The pool was great for sore muscles after a day of walking in the parks, and pizza surprised us with how tasty it was after we ordered Thai hot curry and realized too late that it was actually Thai hot and we needed something to help with the spice. This year was our second time visiting Surfside, and I can’t wait to come back for our next Universal trip! Thank you so much to the whole team!
Pauline Bates
Great location, shuttle buses to the parks are great. The only downside is that there isn't enough storage space. I take travel coat hangers. We get a room that could potentially sleep 6 and there is no way that there would be enough space for everyone's clothes. The food in the cafe is lovely. Staff are always friendly and welcoming. Overall I woukd recommend. We've stayed 3 times.
Julie Graham
Great lower budget option with Universal resort perks. The staff was outstanding and very helpful. We used the shuttles to the parks, a great convenience. We stayed in a suite that sleeps 6, but that would be really tight. Three people in our room was comfortable. Note that the refillable cups used in the parks are not eligible at the resort, which is really odd and off-putting. Breakfast starts at 7, which is too late for the early park hours. You'll be getting in the shuttle line at that time. Overall, it's a great place to stay. The staff is a huge plus for this resort.
Patricia Vargas
Surfside is a beautiful clean hotel. The rooms has 3 queen beds. They were comfortable. We all slept well. There was. I outside noise. The pool is huge and a great temperature.
The shuttle buses to the theme parks were plentiful and it was maybe a 10 min ride. The restaurant in the hotel had plenty of breakfast and dinner choices. A huge plus is they are opened very late in the evening and very early in the morning. We utilized the restaurant everyday. There’s a Starbucks as well.
I highly recommend this hotel