Customer in VA
This hotel is pretty new so the environment feels nice. The front desk staff were very friendly. Food is ok but lack choices. The Starbucks seemed the best place for getting a quick bite. The best place for food is in the Sapphire Falls Resort restaurant. I went there for the breakfast buffet almost daily. A short walk but the food is great. I walked through that hotel to the City Center and two main parks. Aventura is less expensive than Sapphire Falls. The cafe in Sapphire Falls also has more variety and better quality food.
Robin Calandra
Aventura was a wonderful stay. Staff was great from check in to housekeeping to the urban pantry, pizza and they have a wonderful gift shop. Room was wonderful, view was amazing, we could watch the fireworks from our room. Control settings for the lights right from the tablet. Shower was also very nice. Option for pizza delivery was good, we didn't use it, but great option. Bus for parks and Epic, right out side, close to sapphire if you desire to go there as well. Great hotel.
Frank Medeiros
I was here for a conference and this was an excellent hotel. The food was good enough, but there is so much more so close. The bars and staff were fantastic and I really liked Bar 17 for the view and great Korean Fusion. I also loved the choice of a shuttle to City Walk, or even better, taking the Garden Walk which comes right into City Walk next to Margaritaville. Highly recommended.
Arthur Smith
The parks are next level, the Adventura is stunning. Our suite was absolutely amazing. The staff are beyond awesome, well trained, knowledgeable about every aspect of our vacation. We would ask a question and not only was it answered they would provide information we didn't even know we wanted.
Nadine Stewart
We stayed at Universal's Aventura Hotel and had a great experience overall! The room was clean, housekeeping was accommodating, and we had an amazing view from the 4th floor. The kids loved the pool, and the water was a perfect 80 degrees. We also appreciated the complimentary pool towels.
The hotel had everything we needed, a nice Universal gift shop, Starbucks, a fresh pizza oven place, and other food options. We did a lot of tips and tricks we found from TikTok videos before our trip, and staying here made everything so convenient. We really never had to leave the hotel except for the parks. The bus stop right outside made it super easy to get around, and we used it for everything. We also loved the kid-friendly rooftop bar, it had a really fun vibe. I also used the laundry room during our stay, which was very convenient and helpful to have on site.
My only complaint was that the bed was a little hard, and breakfast was pretty pricey. Other than that, we really enjoyed our stay and would definitely stay again!