Angela Polglase
We are a family of 5, we had a wonderful stay. The bedroom is large and has its own tv. The beds are very comfortable. The sofa bed in the living room is very sturdy, so much so that it was difficult to open. The mattress was a bit hard, but we didn't notice because we fell straight asleep after walking around the parks all day.
Room service was wonderful, Tracey was just excellent, so friendly, helpful and with great tips for getting around Orlando.
Our only complaint would be the wifi, which was was either slow or impossible to connect to. All in all, this is a great hotel. The location is perfect for easy access to International drive and public transport. If we return to Orlando it will be to this hotel
Milena CABREJO
I spent the last two weeks of the year at StaySky Hotel. Overall, it was a good stay, mainly because of the friendly staff and the ideal location, which made getting around very convenient.
However, the hotel really needs updates. The carpet looks very dirty and smells, the sofa bed is very old and extremely uncomfortable, and all the appliances are outdated. There is also a serious electrical issue—you cannot plug in or use two appliances at the same time without problems. The kitchen equipment was decent, but nothing special.
Unfortunately, room service was very poor. At check-in, I was told housekeeping would be provided every three days, but for the entire first week no one cleaned our room at all. When housekeeping finally came, they did not change the sheets, which was very disappointing for a long stay.
In summary, the location and staff are great, but the hotel needs major renovations and better housekeeping service to truly meet guest expectations.
Cole Hamilton
I booked a room here and received a confirmation email. All was well, a week later I received a random cancellation email (not cancelled by me). I called the hotel and they claimed my card was declined so they canceled it (aside from a technical glitch on their end, my card could not have been declined and there is no record of an issue from my bank). I called back immediately only to be told that I would need to rebook on the website, fine, I go to rebook and all the rooms are sold out. Coincidence? I think not, they overbooked their rooms and needed to kick someone out so they used a declined card as an excuse. If my card truly did decline, I should have been able to rebook my same room.
They did not attempt to contact me and speaking with them over the phone lead nowhere, they were unbothered and unwilling to help in any way.
Do not book here, find somewhere else that will maintain your booking.
Christian Souza
Showed up at the hotel and was told they do not have my reservation. The staff then told me it’s not their problem and sent my family to the streets. Do not stay here, like other reviews this happens a lot. They’re scammers.
Shaun Bentley
They have a raccoon. It took my shoe and shirt despite us banging chairs on the floor and shouting to try and deter it. On approaching hotel staff they were very much of the opinion there is nothing they can do. This raccoon obviously lives here as was at the pool area every night. Do not come here with children, and do not leave clothes or food unattended in outdoor spaces here.
My Booking
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