Kathy Tee
The rooms are pretty nice for the price we paid. They even have a refrigerator, microwave, and coffee maker. I stayed in a double bed room. The rooms are pretty spacious! There were also two of us.
The front desk service can be warmer, friendlier, and smile more to give a welcoming feeling to set the tone for the hotel. I’ve only seen 1 person working even when it’s really busy.
Their buffet is really good! They have pretty solid food for this type of hotel! The service is really good too! Everybody says good morning to you when you enter! I really liked Joseph! He would go above and beyond!
I stayed here for 5 days for a convention. This hotel has shuttle pickups and drop offs. They also have complimentary shuttle service to universal studios but you’ll need to book 24 hours in advance.
Pat Ru
We stayed for one night with family, booked two rooms. The check in took a little while but not too bad. Staff were friendly. Plenty of parking on site. Even though we had one booking, the two rooms were very far from each other, in different buildings, which was disappointing as we traveled with two elderly ladies and thought we would be close by. But it was just one night so we didn't complain. There is a restaurant on site and it was very good with excellent service and good value. The location of the hotel is perfect, close to the mall with plenty of entertainment, bars and restaurants.
The rooms are a bit dated, more like a vintage motel style. But they were reasonably clean and everything worked. The checkout was as simple as dropping the key card into the box and we were on our way. Good value and enjoyable stay.
lowri “Skibidi Leader”
Me and my friends, plus other students & teachers stayed here for 3 days.
Our rooms, in Block A, seemed fine when we arrived, just a bit creepy seeming and smelled strange – but once we came back from Universal Studios on our first day, four of the rooms that other students were staying in smelt like strong urine and marijuana. All people in those rooms moved to Block C instead for just the night. That same day, late into the night, housekeeping knocked on our doors and tried to come inside – and teachers had to come in and refuse to let them into any of them as we were sleeping. Another instance with housekeeping was that they knocked on a door which my friends were staying in, in which they refused to let them in – telling them to ‘Go away’ – in which they just promptly unlocked the doors and came in anyway, all people in this room were under age and one of them were confirmed to be changing.
The second day we went out and then came out later in the morning, housekeeping had been and my room seemed fine – until we noticed that our microwave had been used and that my perfume had been stolen. Plus they had left a small black comb on our desk – all roommates agreeing that it wasn't any of ours. Also at that time a water bottle had been stolen from our other friends fridge, as there had been three and she came back to only two.
It was a very jarring experience as it was many of our first times in America, and multiple of us did not feel safe. I would not recommend this hotel at all.
This Is Not Team Skibidi Certified
Doug Larsen
The room was okay but nothing great. The check in staff was fast and friendly. The housekeeping people are terrific. The location is amazingly close to a strip of restaurants across the street and very close to the convention center. Parking was free.
matt hale
Don't let the exterior fool you. The beds are comfy, AC works great, hot, well flowing showers, a fridge and microwave in each room.
As shown in my photo, a decent 1080p TV that you can hook up you devices too.
The only things I wish they had is, better plugs than the lamp Edison plug. They're always loose, and can disconnect chargers.