Robyn Nussbaum
We had a great stay over New Years. This is THE place to stay if you are visiting Universal, but you want to save a few bucks from staying on the theme park property. It’s about a 20 minute walk to the park entrance and there is a pedestrian bridge that goes over the highway, so it was very safe. They also have a Universal desk and they helped us print our park tickets and book a bus to Epic. If you are going to Epic, you need to make a reservation for the bus the day before you plan to go (and best to do it in the morning before you leave). The onsite restaurants are expensive and we didn’t eat at them. If you want to get breakfast before going to the parks, I would recommend door dashing chick fil a or something. Our room was very comfortable. I have chronic back issues, but slept great in the bed. There were issues with the elevator during our stay and we were on the 15th floor, but that was the only issue. Staff were very friendly and helpful. I would definitely stay here the next time I go to Universal.
Shaun Sanders
Nice rooms and great location, if you can get a higher floor the views are spectacular. This property is an older property, listed online as being built in 1974, however, they have done a great job with renovations and making it modern.
I was here for three nights for a business meeting. My room was crisp, cool and smelled great.
The elevators are fast
Definitely be aware of the parking charge, $33 plus tax per night
Restaurants within walking distance from the hotel include Miller's, KPot, Kobe, and Burger King
Aryanna Barreto
This was such a beautiful hotel. If you’re traveling to Universal Studios definitely stay here! Very close to many attractions and restaurants. There’s also a ginormous heated pool and a hot tub which was a huge plus. BIG SHOUT OUT TO MORGAN. She works the front desk & was so helpful, patient, kind, and accommodating. She gave the best customer service I’ve ever received from any hotel.
Jenna Musser
We had a good overall stay at the DoubleTree by Hilton at the entrance to Universal Orlando. Our original room had a noticeable mildewy smell, but the staff handled the situation very professionally and kindly by moving us to a different room without any issues. The hotel itself is older, but it’s still well maintained and comfortable. The location is very convenient for visiting Universal. A solid option if you’re looking for a convenient and reasonably comfortable place to stay near the parks.
Alexis D.
the hotel looks really nice and check in/check out was super smooth and the front desk receptionist(linda) that checked me in was very friendly and gave me some cookies. the receptionist diamond that checked me out was very sweet also. didn’t really have any issues while staying. the only thing would be when we had to shower the shower knob gets loosened when trying to turn the water hot or cold so it keeps going round and round. however they don’t make it known when you’re booking about having to pay for parking. it’s $33 to self park and it’s per night of your stay but never have i had to pay for parking for a hotel i’m staying at. i’m a florida native so i’ve traveled to orlando a lot and stayed at a lot of hotels in orlando and this is a first. it threw me off when i was told checking in that i had to pay for parking. we are already paying for the rooms but then to also pay for parking seems like a cash grab. at least hide the pricing with the cost of the rooms cause that seems ridiculous. there should be an option where we can park for free cause if not then that’s on you finding a space for your car if you’re not paying to park on the lot. having to pay for parking is what will make me not stay here in the future but it was a nice looking hotel overall.
My Booking
