Travis Bevis
I’ve stayed here a few times. It has been great in the past, but this time it was just OK. The property is well manicured, but is only half renovated, so it isn’t cohesive in its appearance. The rooms, as well as the main lobby area need upgrading. Our bathroom door wouldn’t even open all the way, and the amenities are pretty basic. The included shuttle is a great offering, but the first driver had 10 signs telling people to tip (basically a taped piece of paper on every other window), and the second driver was making everyone trash or dump all drinks and snacks before entering the bus.
For the price, most of that is to be expected, and I would be inclined to rate higher, except, the bartenders at the bar closed whenever they wanted, and acted annoyed to be of service. It was the weekend, and the bartender kicked everyone out at 9:50, saying they closed at 10. On the website, it says food stops at 10, but the bar stays open as long as there’s demand. The bar had easily 6 or 7 parties, most of whom were enjoying drinks. When we asked to confirm the time, the bartender said she was closing early because it was dead. It was not. She said she’d serve us 1 round, but then we’d have to leave. We declined the round, so as not to inconvenience her, but closing so early on a weekend night is crazy to me.
Reception was fine. The girl who checked us in was friendly and accommodating. The location is very good. They just really need to up their game in some key areas.
Valarie G
I absolutely love this hotel. This is my second time staying here with my family. The landscaping is beautiful. The rooms are clean. Love the pool and splash pad. Front desk staff is courteous and extremely helpful. The location is just outside Disney Springs and is also centrally located between Disney and Universal Parks. There's several eateries near by. My ONLY complaint is that the rooms and exterior are in desperate need of a remodel/make over. Other than that you can't beat the price for a great room.
Sheena Anderson
This place is a wonderful option for Disney goers! We went down for a weekend visit to Disney, just two of us. We found the entire property to be in great condition, two pools available and a splash pad. Ample seating in those areas. Restaurant and convenience store on site for needs. Safe location with gated entry. Free parking. Rooms are slightly outdated and a little dark but very nice and clean. Only two downfalls: highway noise on the backside and the beds are super weirdly small. Almost to the point a couple would not be comfortable together in one bed. They’re not full size more like a larger twin bed almost. I know the description says double but you aren’t familiar with that size it’s probably a foot or so smaller than a full/queen. Staff is great also.
Rodrigo Almeida
I chose this hotel because of its low price and convenient location near the Disney parks. My family and I were planning a budget-friendly trip focused on spending our days at the parks and only returning to the hotel to sleep. Unfortunately, the experience didn’t meet our expectations.
While the price was low, the overall value was disappointing. The rooms were very basic, outdated, and had a persistent smell of mold and cigarette smoke. I’ve stayed in nearby hotels for just a bit more and received much better room quality, so in hindsight, the savings were not worth it.
The location, though close to the parks, turned out to be a downside as well. The hotel is right next to the I-4 highway. My room faced the road, and although the windows provided some sound insulation, it wasn’t enough to block out the noise—especially at night, making it hard to get a good night’s sleep.
Lastly, there was an unpleasant situation during my stay. We accidentally left $200 in the room and contacted the hotel shortly after checkout. While the staff did respond, the reply felt insufficient given the nature of the incident. They simply stated that no money was found, and that was it. We had hoped for more proactive support in resolving the matter.
In summary, the low price and location were not enough to justify the downsides. I wouldn’t choose this hotel again.
Miho “Miholovestoeat”
I have been a big fan of Rosen hotels for a long time! I choose this economy hotel when I need a place to sleep for visits to Disney or Universal. It’s not a fancy hotel, but the room has everything you need: coffee, a clean bathroom, and a nice, comfy bed with pillows. The staff is always very friendly. It’s also hard to find hotels that don’t have extra hidden fees, such as resort fees or parking fees in Orlando. They are expanding their number of Rosen hotels in Orlando, which is great for me! This hotel is very close to Disney Springs and Disney. parks. Oh and so many great restaurants around the hotel.
I highly recommend this to everyone!