James Childers
I was a part of a large group using their launchpad service after a long night of driving to Orlando for a school trip. Long story… but I left my wallet in the room, and the housekeeper, Gracieuse, found it and saved me from having to replace all my CASH, park tickets to UNIVERSAL, DISNEY WORLD, GIDT CARDs, and several days worth of meal vouchers. I couldn’t believe it, and I was so happy they have such great staff at the facility. Thanks to everyone involved and I highly recommend this place. Integrity off the charts!
Stephanie
Great family friendly hotel with great rates! Rooms are clean and the have a restaurant / bar that actually serves really good food. Happy hour every day from 5-7 with bogo wine and beer. Parking is good and they have shuttles to parks. Will definitely stay here aga3
Kara S
Close to all the parks, there are shuttle services, but they pick up much later than the parks open. Rooms are clean but average. Our fridge wasnt cold and I tried turning down, but didnt help.
We booked using hotels.com and clicked on the picture of the king size room, but were booked under something called Run Of House so that means its up to the hotel which room you get. Hubby and I were going for an after valentines celebration and opened the room up to find 2 double beds. Called to desk ro get a King, and they said sorry were sold out, so we spent time in our own beds...🤷♀️
Lots of traffic around hotel because of all the parks, but if you're coming to get to any of the main parks, good central location.
Parking was $10 per day which seems like a good deal compared to others.
Cake CakE
Wee stayed here for 5 nights for the runDisney event. While the overall experience was positive. we had a bit of a struggle with the morning noise. Every single morning the maintenance staff seemed to be working right outside our door. whether it was pressure washing the floors, using leaf blowers, repairing pipes, or knocking to deliver towels.
I completely understand that they have a job to do but it would have been much better if these tasks were scheduled for later in the day like around noon.
If you prefer a quiet morning. I highly recommend requesting a room on a higher floor. The building shown in the photo seems like it would be much more peaceful.
Aside from the noise. everything else including the price, the location, and the front desk staff was excellent. They really do a great job!
KayLee Morrill
Update: We have now stayed twice and the 2nd time was just as good as the first. We enjoyed the pool this time, and the breakfast was amazing! (Yes you do have to pay).
Original: This was our first time staying. We stayed for 2 nights, and we would 100% stay again.
Parking was cheap, and it was nice having security at the gate.
We did not see any bugs contrary to other reviews. However, are there any hotels truly free from bugs in Florida?
The location was good. Just under 2 miles to Disney Springs and very close to I4. It was not fun getting out of the hotel parking if you had to turn left. Doable, but not always easy.
Our room was on the inside of the hotel, so it was quiet. The top floor was nice, but having to hike to and from the elevator with a sleeping 4 year old at midnight wasn't fun.
Our double queen room was nice and big. It had a full size safe and mini fridge which was nice. There was plenty of room for luggage, too.
