Maria Dymott
In a nutshell, we love TUI Blue Los Gigantes!
This was our 6th stay here and over the last few years we have had the pleasure to get to know many of the staff on a more personal level, and it is a privilege to be welcomed back each time we visit, by such wonderfully warm, friendly and hard-working individuals.
We have been fortunate enough to stay in some of the world's top hotels and I can honestly say that we feel so comfortable and at home at TUI Blue Los Gigantes - like part of their family!
Our friends often ask why we go back to the same hotel so frequently, and we tell them that it just ticks all our boxes - the hotel itself is clean and well-run, the staff seem so happy and nothing is too much trouble, the food is incredibly tasty, plentiful and varied, the location, pool and grounds are stunning and the epitome of a great holiday is to be able to just relax and enjoy - which is exactly what we do!
The staff really make our holiday so special, so if you will indulge me I would like to thank them all so much for a very happy 2 weeks! They are all wonderful and too many to mention, but some special thanks go to hostess Teresa, Jesus and Antone on reception, TUI Manager Alex (thanks for the hotel tour), TUI Rep Francicso (thanks for the pancake fun!), Head Chef Franck (thanks for the cooking class, the laughs, all the yummy food and putting up with me asking what's in everything all the time!!) chefs David, Matteao (thanks for the Italian lesson!), Ernesto, Barbara (fab omelettes!), Manuel and Maria. The waiting staff are all such fun and just a couple of personal thanks as well to Ailen, Ayelen, Christian, Andrew, Fabian, Fran and Martina - keep up the great work guys and looking forward to seeing you again soon. The hotel is spotless and well maintained thanks to the brilliant household and maintenance staff and the pool lifeguards are all very friendly and helpful too.
I need to stop now before I run out of superlatives!
I believe the biggest indication of how wonderful a hotel is, is repeat custom, and as with most of the guests at TUI Blue Los Gigantes who return year after year, we have already booked to stay again in April, in October and next January too!
Thank you to the entire hotel team and we can't wait to come back and see you all again in just over 10 weeks (I'm counting already!!!)
Love Maria xx
Shelley Hayes
We stayed for a week from 6 January with friends. I am extremely fussy but found the hotel excellent. The breakfast choices were great with an egg cooking section and fabulous omelettes. Whilst half board we ante out 5 nights as that’s what we like to do but the hotel food and show cooking was excellent. We were in room 1007 with excellent view across to La Gomera. Despite previous reviews saying mainly for the over 70’s - and so what anyway- there were couples of all ages. A very friendly hotel with some good singers in the evening entertainment we heard from the terrace. The hotel was spotless and the pool area lovely. Yes if you wanted sunbeds in certain areas you needed to be down at 8 but often beds available later. Lovely resort and the only thing I missed was a choice of vegetables on eating out. Had some great meals out and a fab trip to mount Teide. Weather was great. A fabulous holiday in the sun with friends. Resort meals and drinks out reasonable too. A very chilling experience and we will return.
Carrie Walsh
I booked a last minute stay at this hotel. I have stayed here previously so was looking forward to the good hospitality offered.
Great location, quieter part of the island, amenities available were excellent. Weather was not great so the pools were too cold to use as much as I would have liked to.
Food and service throughout was great,lots of choices available each day,thank you.
Reception were friendly and efficient and helpful, thank you.
I had a village view in my room, nice balcony. The only suggestion would be is to have a sofa or a comfy chair to sit on rather than just having the bed if I watched TV. Booked a single room by the way, lesson learnt for next time.
Received a welcome drink on arrival and a bottle of cava was left in the fridge along with some fruit and mineral water, such a lovely gesture.
Some of the sunbeds are looking weary around the pool.
TUI reps always available during the day.
Evening entertainment was not to my taste but am sure it was appreciated by others.
Fitness classes available every day which was really good, thanks Jennifer.
Overall ,just what I needed even without the much needed sunshine,maybe next visit!
Eoin Smith
Nice hotel with good views of the sea and marina. Large, well equipped rooms. Very friendly and helpful staff - made to feel very welcome. Never struggled to find a lounger by the pool. Highly recommend the spa for ultimate relaxation. Bottle of fizz and fruit delivered to the room on arrival, which was a lovely touch.
Chris V
We had a mixed experience in this hotel. I think some of the points I am going to make could be addressed quite easily. First, the service quality is uneven. We werent greeted with a ‚welcome‘ when arriving, which is a missed opportunity to make guests feel welcome from the start. Generally the receptionists were not the most friendly folk. At breakfast/dinner, someone usually asked for drinks once at the beginning, but never afterwards. Easy fix to be more attentive here. Then the rooms: the super bright light is very uninviting. The floor was very dusty all the time, hence not being vacuumed. Again easy fix right there. We had a room with a sea view, which I can highly recommend. Final thing to criticise is the food, which was very mediocre. The continental breakfast, eggs etc don’t taste like much at all. There were some highlights but overall needs to improve, in particular the coffee and cocktails at the pool, which were totally undrinkable. On the positives: The pool area was quite nice, gym does the job. The evening programme was really good! Beatles coverband was excellent, for example, I think. So this is something to look forward to if you‘re there. Also this hotel is a nice starting point to explore Masca and the Teide, even though a car is recommended.
