Geof
We spent 8 nights here last month, and I can honestly say that it is one of the best holidays I have ever had. This hotel is 9/10 for me personally, you can never give a 10/10 as there is always some little thing that you might not have been happy with but on the whole I was very happy with our stay here.
All inclusive: Drinks were very good measures, you could basically ask them to mix anything you wanted and they would oblige!
Rooms: our group had 4 rooms and they were all different to each other in one way or another (lay out and stuff) But our room was very nice, clean just the right size, sea view, and pool view. rooms were cleaned whenever we put the card on the door handle. all of the rooms seemed to have the same shower units which were the standard type, rain fall and removable hand held thing.
Staff: Wonderful! I can honestly say that 99.99% of the staff were absolutely brilliant, I am not even going into why it's not 100% that won't spoil my review of this hotel. Special shout out to my guy Rayco on the bar, this is one of the best bar tenders in any hotel i have been in! top fella and hope to see him again one day. Other bar staff were Lia, Manuel x 2, Bobbi, Ismael, Jesus, Radouane, any other I have forgotten pls forgive, you were all great. Animation team! Tamas, Diego, Denise and there was a 4th guy that came back from vacation on our last night but I didn't get his name, Italian fella I think... They were a very good entertainment team, there were some nights that had dodgy turns on, but on the whole, a very decent entertainment team.
Food: I will give the food a solid 7.5/10 Not to make out it wasn't nice because the food was really good quality and variety, I am just very, very bad with food, so for me to give it a 7.5, is probably someone else's 9/10! LOTS of choice, maybe too much tbh, but if you're worried about food here please don't be, you will be happy with it.
Location: very close to the beach/seas front, walking distance to Playa las Americas, Adeje, even Los Christianos if you're feeling up to a 45/60 min walk... We got the road train from the sea front to Hard Rock hotel and spent the day up that end, was a very nice day out. Also 10/15 min walk to Siam Park which we did on one of the days, I am planning on going back for 4/5 days just to hit Siam and get ever inch of it covered, what a place that is!!
A side story... I left my iPhone on the wall outside of the hotel while waiting for our transfer to the airport going home.... Some very kind person found it and handed it in to the hotel reception (on my request, they answered the call when i called my phone) I have since been reunited with said phone having had to arrange a DHL pick up for, so that is another PLUS for OLE Tropical, the very kindly packaged my phone up so that it was very secure fore it's journey back to the UK! Thank you OLE Tropical
Nigel Watts-Howell
Just had our first 2 week holiday in 8 Years and this hotel did not disappoint. The room was very spacious and clean and we also had a great see view. Being all inclusive we did not find a day when food choices were an issue (and I'm a fussy eater). All the staff from the cleaners to management were very friendly and engaging. Also the animation team (all four of them) were very good at creating a great atmosphere throughout the whole day with their activities around the pool. Finally a big thank you to Carlos the duty manager for his free fun lessons in learning Spanish phrases to enter the restaurant every day (no you don't have to speak Spanish to enter the restaurant) and making sure our stay was memorable. We will definitely be going back in the future.
jazmin anthony
This hotel was fantastic from start to finish. We arrived in a panic due to losing our phone, but the reception staff were incredibly helpful. The only downside is the slightly uncomfortable beds.
The food is amazing! They cook fresh steaks, fish, pork chops, and chicken right in front of you. In the mornings, you can get your fried eggs cooked to your liking, and they even make omelets with any filling you choose.
The Mr. Whippy ice cream machine is brilliant. After staying in a few hotels around Tenerife and not being overly impressed, I can confidently say that we will definitely be back here.
Dean Hendricks
Brilliant 4 night's stay. The food was lovely and varied everyday. The drinks selection was as you would expect and the measures were huge. The room was a little dated but everything was spotless. The staff were exceptional from the moment we arrived until we left they couldn't do enough for us. Tamaz, Manuel and Diego on the entertainment team were worth the money alone. So much energy and enthusiasm went into everything they did and they didn't stop and got everyone involved. Only downside is the location as it can be a bit noisy in the early hours so take earplugs if you're a light sleeper.
Lauren Jones
Perfect location for those who like a bit of party but also to chill. The team are incredible but especially Tamas, he made our whole trip. Food is lovely, rooms are always clean and tidy. Would definitely come back
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