Sophia Ella
Just got back from a week here, I have stayed here before which was brilliant. hotel room is kept clean,lovely cleaners nice and big room. Beautiful pool area that was cleaned every morning and good selection at breakfast. Only things was people was sometimes loud at night by drunk people but that only happened on one night & one of the hotels staff was quite rude when we was leaving. Hotel is a 20 min walk away from the main bit but cheap in taxi which are always waiting for you.
Erfan Abolfazli
Mixed Experience: Spacious Rooms and Great Location, but Several Drawbacks!
Pros:
Big room & bathroom
Big balcony with pool view
Big swimming pool with warm water
Enough beds around the pool
Digital safe box in the room
Good location (easy to access the city center by walk or by taxi)
Close to Siam Park
Easy to get to the TFS airport (15-minute ride)
Cons:
The rooms were not soundproof, making it easy to hear noise from neighboring rooms.
The furniture in the room was old and outdated.
The bed and pillows were basic and not so comfortable.
There was no iron or electric kettle in the room.
Some of the food and fruits at the breakfast and dinner buffet were not freshly made, and the coffee quality was very poor. The hygiene measures at the restaurant were lacking; I found a fly on the meat (where they were serving a warm dish) and a live worm in the salad!
The entertainment during the day and night shows was minimal and did not attract many guests.
There was no free tap water at the restaurant; you had to pay for a glass of water.
The gym equipment was minimal and most of it was not functioning properly.
The staff, in general, were not friendly (except for the animation guy), so you did not feel welcome at this hotel.
You had to pay a deposit of 20 Euros to borrow a pool towel, and you could only renew it between 10:30–11:30 at the spa. Parking was paid at 10€/night.
Poor WiFi in the room.
Jessica Styman
The room was super clean, I'd read many reviews and was concerned but we were really happy with our stay. Beds comfy, loads of room!! Balcony got loads of sun and the hotel pool was beautiful. The staff were all just so kind and friendly, so I've no idea where rude came from in other reviews I've seen! They all greeted us with a smile.
The major downside would maybe be no possible walk to anywhere, you have to get a taxi but for just 5-6 euros to the centre of playas de las americas, we weren't mad at it as the hotel price itself was cheap. Overall, I'd stay again and recommend it! Thanks so much again for our stay :-)
Rafal Wojcicki
I was here a while ago with my daughters, I'm not picky so I turned a blind eye to a lot, but the only thing that really annoyed me was when people from the room next door came back from the city around 2,3 am they continued partying until around 7 am, they didn't care about anything, loud music in the room and shouting, talking on the balcony. after 2 nights like that I finally called the reception to do something about it, after all I came here to relax and not struggle with some drunk kids. they sent a security guard but it didn't change much. That was the only thing I didn't like about this place, the lack of respect for other hotel guests. I think I wasn't the only one who had to deal with that. The food was ok, but I have to say that I had a bad experience at breakfast, and my daughters who are afraid of bugs, who were crawling on the wall, ceiling and seats. I know that this happens in many places in Tenerife, I have been there many times, and I know this from experience.
The location is a big plus, a bit out of the way but still close to everything
Something can bother us everywhere, so you have to reckon with it. but some things are unacceptable, especially when you pay for a holiday, you expect everything to be, let's say, at an appropriate level.
Laura Fuller
The airline changed our flights so we needed one night somewhere else in Tenerife. We chose this hotel as it was a bit out of town, as didn’t want somewhere noisy.
We were a bit apprehensive, but we were very nicely surprised by this hotel. We received a friendly and helpful service on check in - always a good start.
Although the room was a bit dated, it was HUGE and clean with lots of toiletries for our stay. The bed and pillows were really comfortable.
The area surrounding the hotel was nice and we had a few miles’ walk into the town that night for food.
There was music on until 10:00ish which was loud but I was so tired I went to sleep anyway.
The gym had enough dumbbells and space to have a bit of workout.
The breakfast room was nice and there were so many healthy (and vegan) options for breakfast. Definitely wasn’t expecting as much as there was!
Our check out was as pleasant as our check in. We both commented on how polite the man was.
Although the pool scene probably wasn’t for us for a longer holiday, this hotel gave us everything and more for what we needed for one night. And for the price… my 5 stars are based on this.
My Booking
