Elaine Chaves
The building was nice from the outside but from the inside the carpets were very dirty, stained. The amenities were outdated. Inside the apartment same thing. Carpet was stained and dirty. There was a thick amount of dust around the door frames and walls. A weird smell came out of bathroom tub. But the worst thing was the mattress. It was turned upside down and the metal coils were right there pressing against our back with no cushions between us. This was, at least, a disrespectful decision towards the guests. If the mattress is so old to the point that you can’t use it anymore, at least buy a new one… overall I don’t recommend this place at all. One of the worst places I’ve been to.
Amiya Vitatoe
WARNING!! I have to say this was the WORST hotel I have ever stayed at. First it started with checking in, no one seemed to find my reservation & this happened with many people. Then I finally get into the room, the toilet is broken. There are cockroaches running up & down the walls. It took 6 days for them to fix the toilet and I was staying for about 2 weeks. Then, they do emergency water shut downs where you are completely out of water for HOURS every 2 days. Then, a guy in the room above me decides to start a fire which causes the sprinklers to go off and affect my unit. My room (425) was completely flooded (I have pictures and videos) and ALL my clothes and items are damaged and drenched. I switched to a different hotel and they will not do anything about this to help. Front desk does not care at all. Worst experience ever do NOT BOOK HERE! I’d rather have stayed in a portable potty. Wish I could give 0 stars
Heba Anderson
I really wish they posted real pictures of the rooms. I was in town for a basketball tournament for a week. The decor is something from the 1970 and I’m being optimistic! The carpet was very old and smelled like a combination of mold and cigar smoke . The exterior hallways smelled horrible and the carpet was very dirty! This could be a great place if it was cleaned and updated! I will say for the price for a week stay I should have know better.
Kendall Patton
They only win here is location.
The hotel is showing its age and maintenance appears non existence.
If you pay with affirm, they will only bill affirm for $75. And you will owe the rest on arrival.
Issues:
No breakfast (even thou it's advertised)
No AC in lobby or hallways.
King bed was very firm.
Pillows were very thin.
Pull out sofa is also lumpy and hard. You are given a single pillow for this.
Arcade is 3 games.
Pool was closed
The hallway carpets were near black in many areas due to lack of cleaning.
$100 security deposit. Online stated $75
Kitchen needed a revamp and dishes dirty. It looked like the cabinet above the oven had a fire. Dishwasher did not function as know was broken. Mold was present in dishwasher.
Pros:
Great location. Lyft was about $6 to universal.
Central AC in room worked.
Room smelled clean.
Area appeared safe.
Nermina Trozic
Extremely Disappointing – Do Not Recommend
I didn’t even stay the night. As soon as I walked into the room, I was hit with a strong smell of cigarettes, weed, and mold. The room was completely unclean – there was hair all over the beds, and the overall condition felt unsanitary and neglected.
The biggest issue was the false advertising. The photos online look nothing like the actual room. It felt like a bait-and-switch. On top of that, none of the advertised amenities were available – no pool access, no breakfast, and the front desk wasn’t helpful in addressing concerns.
I ended up leaving and booking another hotel nearby. Save yourself the frustration and avoid this place. Definitely not worth the money or the stress.
My Booking
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