Kendall Patton
They only win here is location.
The hotel is showing its age and maintenance appears non existence.
If you pay with affirm, they will only bill affirm for $75. And you will owe the rest on arrival.
Issues:
No breakfast (even thou it's advertised)
No AC in lobby or hallways.
King bed was very firm.
Pillows were very thin.
Pull out sofa is also lumpy and hard. You are given a single pillow for this.
Arcade is 3 games.
Pool was closed
The hallway carpets were near black in many areas due to lack of cleaning.
$100 security deposit. Online stated $75
Kitchen needed a revamp and dishes dirty. It looked like the cabinet above the oven had a fire. Dishwasher did not function as know was broken. Mold was present in dishwasher.
Pros:
Great location. Lyft was about $6 to universal.
Central AC in room worked.
Room smelled clean.
Area appeared safe.
Nermina Trozic
Extremely Disappointing – Do Not Recommend
I didn’t even stay the night. As soon as I walked into the room, I was hit with a strong smell of cigarettes, weed, and mold. The room was completely unclean – there was hair all over the beds, and the overall condition felt unsanitary and neglected.
The biggest issue was the false advertising. The photos online look nothing like the actual room. It felt like a bait-and-switch. On top of that, none of the advertised amenities were available – no pool access, no breakfast, and the front desk wasn’t helpful in addressing concerns.
I ended up leaving and booking another hotel nearby. Save yourself the frustration and avoid this place. Definitely not worth the money or the stress.
Ellie B
Experience was okay. The rooms were spacious which was good but I did find cockroaches the first night so I spent it fumigating the room which to my surprise I didn’t find any the rest of my stay thank goodness! Bed was comfortable and I really loved the pool area. I payed for early check in then they denied it when I arrived and got refunded which annoyed me. Elevators always free which is good and location is just off I-drive which is convenient. Price was cheap so cannot complain too much.
Aidan Wilgus
This place is horrible. Our toilet flooded the first time we flushed it and when we asked to move rooms, the front desk directed us to a customer service number and said they couldn’t help. We called the customer service multiple times, left multiple messages, and nobody answered. When we finally got ahold of someone at 11:30 pm, she said she would move us to a new room, but we waited half an hour for them to move us. Then we had to check out of the old room at the front desk, to recheck in to the other room.
It is in a good location, that’s about the only thing it has going for it. Save your time at this place.
Minnie Robbins
The only problem we had was our room wasn't clean. The bathroom was dirty and you. could tell once you turned the bed back the sheets had never been changed. The top sheet was all balled up underneath the comforter!! 🤬🤬🤬 When my husband went down to complain he was treated like he was an inconvenience 🤬🤬. I'm not sure why they wanted to treat MY hubby like that so down I went!!! 😂😂
We will not be staying again. Will not recommend
My Booking
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