SBH Hotel Club Paraiso Playa

dominic mccabe

We had a lovely time , the staff were amazing ! The room was cleaned every day , and the food was all inclusive as it should be. My 4 year old loved the kids club and mini disco the entertainment staff were fun! Yes, the building is a little tired, and it's probably not a 4* hotel, but the price for 7 nights in a beautiful setting was fantastic 👌. I hired a car as it was a little remote, but the views from the room were spectacular! Very friendly place ! I'm looking forward to trying Costa calma next year !

Harvi Kaur

After reading the reviews that were mixed, I thought I'd judge for myself and booked in Feb 2025. According to my 9 year old- it's the best holiday ever and wants to go back. the hotel is in a remote area and 10 mins drive each way to the shops. the transfer from the airport was just over an hour. the beach was so close and lovely. (Quite a few steps from the hotel to the beach) which may be a problem if mobility is an issue. I was told it was a lovely walk to the shops, instead of catching a taxi or bus. we did wait for the bus which wasn't on time but to windy to wait, so caught a taxi but didn't know about walking a long the beach at the time. it was hot in Feb at least 24 degrees but slightly cold wind. it is a windy island and got chilly on an evening, so jacket needed. There were 2 large pools, both shallow on 1 side for children. There is a play area and kids club but never used these facilities. The daytime entertainment was often and really good fun for both adults and children. The staff were so nice and very good with children and always made us welcome. my child is very fussy when it comes to food and by far the all-inclusive food was so delicious. very tasty dishes and the puddings were so morish. we never went hungry. there was food on 2 floors, one near the pool then the large restaurant. We were located on the 3rd floor and the room was very spacious with a large balcony. a traditional Spanish design which I don't mind but others stated it was dated. the gym needs updating, some equipment was rusty and not fit for use. i could hear water running on an evening, not sure if this was the water for the plants outside the room but soon got used to it. The beds were comfortable. The sea view would be 3rd floor and above, over the pool side. Overall we had a lovely holiday. we only left the hotel once because we enjoyed the entertainment day and evening. my daughter did not want to leave because she loved it so much.

Elena Istrate

⭐️⭐️⭐️ Beautiful scenery, but the hotel could use some renovation. The cleanliness of the rooms was excellent, but the food was simple and not very varied. The area is very beautiful and quiet, ideal for relaxation. With a few changes, the place could offer a much more pleasant experience.

Anna Lesiecka

First of all, it is a budget holiday so our expectations were not high. Still, with that in mind, we were disappointed on our arrival. The hotel is really tired and dated, to the point where it is dangerous- floor tiles sticking out, loose plugs etc. The children pool and the lower pool areas were not cleaned, there was a dirty nappy on the floor for over 5 days! There were dirty wet towels laying around, rubbish, glasses left behind. All it takes is a member of staff to give it a daily sweep- would look and feel so much better! The hotel location is beautiful, we could see the ocean from our room. That was the highlight of the holiday. Food was typical all inclusive, we had a car ( a must if you like seeing different places as there’s nothing in the area!), we went out for dinner a couple of times. Entertainment was really good on some nights! The singer on Wednesday was amazing! So were the acrobats on Monday. Kids mini disco every night was good and the team were lovely. There’s also kids club our youngest visited on a cloudy day, they did some arts and crafts. Most staff are polite and friendly, everyone works really hard! Unfortunately, we would not go back based mainly on the condition of the hotel. If you can ignore the scruffy inside, you will be ok. We still had a lovely family time and made the most of what the island has to offer.

Elvita Žurova

Please be aware when you choose to book this hotel for your holiday. IT IS NOT SAFE! The hotel is very old fashioned. The locks on the doors are poor for use, and keep an eye on the balcony doors, as nobody will tell you that you can actually lock them. If you do want to stay there, lock the balcony doors before you leave the room, and keep your passport and important personal belongings with you. The territory is very huge, however, there is no CCTV or Security in there. It has lots of exits, which means somebody can easily access the area from the outside. We meant to spend 5 nights with them, but unfortunately, we left after the first night as an actual nightmare happened to us. After diner we went to our room to plan the next day. We left the curtains half way open so we could see the balcony. We heard a knock at our doors, of course, we asked who is there, nobody answered, so we did not open. After 5 minutes we saw the black dressed man jumping on our balcony wanting to come in. We screamed as loud as we could and it luckily to us scared him away. Nobody came to us to help, which means in case something happens - you will not be heard! We went and reported to the reception, but they thought we were joking, and they said just to lock the balcony doors. We went back to the room, booked our tickets for the next day to fly home, and went to the reception to get done check-out. They were helpless to us in this situation. We spent until 4 am in the reception waiting for the airport to open so we can go. Of course, we straightaway contacted our holiday agency, and they asked to provide the reception to us confirmation letter for the nights we did not spend there. They said they cannot do it, which means we can't get our refund back. The travel insurance does not make anything work in this situation. Please, be aware that there are gang of thief's particular nationality robbing hotels around the Canary Islands. This is real and some hotels refuse to change something to keep people safe. Before that, two months back two families were robbed in their rooms as well. THIS HOTEL IS NOT SAFE!