Chris Jupe
The guy on reception was welcoming and helpful. I had a great room, clean and spacious, the maid kept it immaculate. The food was varied, high quality and there was loads of choice. The dining staff were fantastic, Deborah in particular stood out, she was like a highly efficient machine moving around clearing and making up tables non stop, with no disturbance and a friendly demeanor, a true asset to the hotel. The location was right on top of a long quiet, beautiful sandy beach, perfect for walking and wind wate sports. Overall i had a fantastic holiday here and hoping to return in February, many thanks from Chris, room 0429.
Ali Sarfaraz
I had booked this hotel for one week, but when I arrived on the first day, I found it extremely old and dirty. When I entered the room, it was very dark, depressing, and even frightening. The entire hotel feels gloomy and uncomfortable — it is not a place where anyone can enjoy a holiday. I realized I had been misled by the hotel’s deceptive photos.
I went back to the reception and politely asked them to change my room, but the staff rudely told me that it was not possible. I returned to the room and barely managed to get through the night. The next morning, I decided to leave this horrible hotel.
The hotel’s location is also terrible; nothing is accessible, not even public transportation. Even though I had paid 1100 euros, I gave up on my money and left this filthy and disappointing hotel. Please do not be fooled by the hotel’s photos so you won’t regret your stay like I did.
Nikolay Mostyaev
Food was good first three days until we been given the questionnaire. After we filed the questionnaire food was rubbish. By the end of holiday we were going to dine to different hotel.
The jaquse pool was out of order for four days out of seven.
Nudists in hotel sauna- we been with children 🤮
Hotel itself is outdated.
Animation is cheap and boring.
The room of my friends was searched while they been away. Guests mostly old Germans.
Not coming back to this hotel
Adam Ramczyk
Great location. Beatiful private beach. Amazing food and drinks. Catering staff were amazing and always smiling not matter what.
However, cleaning staff clearly not doing they jobs. Cigaretes buts all around the hotel, lots of broken glasses, used toilet paper/tissue, cockroaches. Outside rooms smell of sewage. I guess it's something to do with plants watering system. It looks like mix of water with sewage. I guess that's also where the mosquitos are breeding. When a complaint was made at the hotel reception, I was advised that smell comes from the local cats... no comment.
Air-con system in the rooms are in reality some very old ventilation system that barely works. Nowhere closs an air-con for sure. When the temperature hit aroud 30 Celsius outside, the rooms are very hot. If you open window it smells and over night you got eaten alive by mosquitoes because there isnt any window nets, my daughther had 20+ bites all over her body after just one night! And my wifes whole back had bites all over too.
A lot of sunbeds are broken and very dirty along with the umbrellas there is absolutely not enough for all of guests at the hotel. Seen some families laying on the ground as no sunbeds available because families leave their towels on fhe sunbeds ovednight so they can reuse them the next day. Its really frustrating that the life guard isnt told to get rid of them or that there isnt a policy that states you cannot leave your stuff at the pool overnight.
The furniture inside the rooms is very old and falling apart. Wifi is constantly out, and no mobile phone signal (which is understanding as ws are on an island in the middle of nowhere.
Definetly not a 4 star hotel it shouldnt be advertised as one as it is false advertisement. None of the photos of the hotel look like how the hotel does now. In addition, the last reward that ive spotted on the wall in reception is from 2018. The lady in the reception barely knows how to handle loads of customers ans shouldnt be on shift alone, especially during the night where majority of people are arriving and departing. I also find it outragous how the manager only comes in for 2 hours whenever they please.
Overall, the only good thing about the hotel is the food and the view.
Anastasiya Kireyeva
An amazingly beautiful coastline with a stunning dune. The hotel is perfect for anyone who appreciates the charm of the 1980s and great food.
The reception team was very helpful from the start — they immediately sent the transfer option and made everything feel welcoming. The only downside was the advice I received when I asked about mosquitoes: being told to take a taxi to the store was simply ridiculous.
Another disappointing moment was when a waitress, well before breakfast had even finished (10:30), told me I couldn’t sit in a certain spot and basically asked me to leave — which felt completely unreasonable.
‼️Make sure to bring mosquito repellent for a good night’s sleep. Also, bring your own water bottle and/or mug so you can have drinking water in your room.
🌟🌟🌟🌟🌟 Hecheres and Giovanni are truly the stars of this place — they bring so much positive energy and make the experience great ☀️🌊🏄♀️⛵️☕️🍓🥂🍐🐿️🍸🍈🍻👒🍷🦟⛔️👙🇩🇪🌺
My Booking
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