Chris Jupe
The guy on reception was welcoming and helpful. I had a great room, clean and spacious, the maid kept it immaculate. The food was varied, high quality and there was loads of choice. The dining staff were fantastic, Deborah in particular stood out, she was like a highly efficient machine moving around clearing and making up tables non stop, with no disturbance and a friendly demeanor, a true asset to the hotel. The location was right on top of a long quiet, beautiful sandy beach, perfect for walking and wind wate sports. Overall i had a fantastic holiday here and hoping to return in February, many thanks from Chris, room 0429.
Adam Ramczyk
Great location. Beatiful private beach. Amazing food and drinks. Catering staff were amazing and always smiling not matter what.
However, cleaning staff clearly not doing they jobs. Cigaretes buts all around the hotel, lots of broken glasses, used toilet paper/tissue, cockroaches. Outside rooms smell of sewage. I guess it's something to do with plants watering system. It looks like mix of water with sewage. I guess that's also where the mosquitos are breeding. When a complaint was made at the hotel reception, I was advised that smell comes from the local cats... no comment.
Air-con system in the rooms are in reality some very old ventilation system that barely works. Nowhere closs an air-con for sure. When the temperature hit aroud 30 Celsius outside, the rooms are very hot. If you open window it smells and over night you got eaten alive by mosquitoes because there isnt any window nets, my daughther had 20+ bites all over her body after just one night! And my wifes whole back had bites all over too.
A lot of sunbeds are broken and very dirty along with the umbrellas there is absolutely not enough for all of guests at the hotel. Seen some families laying on the ground as no sunbeds available because families leave their towels on fhe sunbeds ovednight so they can reuse them the next day. Its really frustrating that the life guard isnt told to get rid of them or that there isnt a policy that states you cannot leave your stuff at the pool overnight.
The furniture inside the rooms is very old and falling apart. Wifi is constantly out, and no mobile phone signal (which is understanding as ws are on an island in the middle of nowhere.
Definetly not a 4 star hotel it shouldnt be advertised as one as it is false advertisement. None of the photos of the hotel look like how the hotel does now. In addition, the last reward that ive spotted on the wall in reception is from 2018. The lady in the reception barely knows how to handle loads of customers ans shouldnt be on shift alone, especially during the night where majority of people are arriving and departing. I also find it outragous how the manager only comes in for 2 hours whenever they please.
Overall, the only good thing about the hotel is the food and the view.
Anastasiya Kireyeva
An amazingly beautiful coastline with a stunning dune. The hotel is perfect for anyone who appreciates the charm of the 1980s and great food.
The reception team was very helpful from the start — they immediately sent the transfer option and made everything feel welcoming. The only downside was the advice I received when I asked about mosquitoes: being told to take a taxi to the store was simply ridiculous.
Another disappointing moment was when a waitress, well before breakfast had even finished (10:30), told me I couldn’t sit in a certain spot and basically asked me to leave — which felt completely unreasonable.
‼️Make sure to bring mosquito repellent for a good night’s sleep. Also, bring your own water bottle and/or mug so you can have drinking water in your room.
🌟🌟🌟🌟🌟 Hecheres and Giovanni are truly the stars of this place — they bring so much positive energy and make the experience great ☀️🌊🏄♀️⛵️☕️🍓🥂🍐🐿️🍸🍈🍻👒🍷🦟⛔️👙🇩🇪🌺
Victoria Sover
We just come back from our holiday. And it was amazing. I was reading bad reviews and was dreading to go but don't believe it or if you are very posh and picky then this place not for you lol we had the best time, weather, sun,food and the view is amazing.
Beautiful gardens with beautiful Palm trees.
Good entertainments and all entertainment staff is very good. Specially Billy he is so funny
Thank you guys.
The bad only was moscitos and nude people on beach.
Karen Beale
First of all the positives. Staff excellent hard working and were extremely helpful.
Rooms were a good size and very clean.
Food choice in the restaurant and snack bar was excellent.
Negatives. No drinking water in the rooms. You had to purchase water either from machines or from the on site shop.
Hotel itself is very tired and needs renovating.
Not enough staff to cover everything expected of them.
Location. It’s in the middle of nowhere. It’s an hour’s walk to the nearest shop. There is a bus service from outside the hotel.
My Booking
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